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Author: Subject: PC power problem
greggors84

posted on 2/7/07 at 07:50 PM Reply With Quote
PC power problem

My brother is having a problem with his Dell PC. He called me saying it had an error message come up when he started it saying a file was missing and needed installing.

I went round, turned it off by holding the power switch down, was going to see if I could start it in safe mode or get to DOS. After that it wouldnt turn on again!

We didnt note what file was missing and he said that nothing else came up when it started except this message, not even the BIOS.

Seems like the power unit has gone, but its strange it happened after this message came up.

Hes running windows XP and hasnt installed any new software or changed anything recently.





Chris

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rusty

posted on 2/7/07 at 08:29 PM Reply With Quote
Have you tried pulling the plug for a few mins (not just 10 seconds) as sometimes the PSU can hang.
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joneh

posted on 2/7/07 at 08:42 PM Reply With Quote
The BIOS would have loaded if a file missing error cames up. It may be a BIOS error - try clearing the CMOS by remover the battery and briefly changing the little jumper over thats next to the batt on the motherboard. You may struggle to find a standard PSU that wioll fit as Dell swap the pins over and standard ATX PSU's wont work.

HTH

Jon






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muzchap

posted on 3/7/07 at 08:18 AM Reply With Quote
Yeah reset the CMOS as indicated and make sure there's no floppy disk left in the drive (if you have one)

As that reports an NTLDR missing (NT Loader) - which people tend to assume = a hosed machine.

If there's no floppy disk in the drive and you still get that message - fling the windows cd in and do a repair install - you might just get lucky





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If you believe you're not crazy, whilst everybody is telling you, you are - then they are definitely wrong!
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greggors84

posted on 4/7/07 at 06:51 PM Reply With Quote
Maybe the BIOS did appear but he missed it. Anyway he left it for a while then tried again, when he unplugged the keyboard it would boot, tried another keyboard and it was fine!

Strange!





Chris

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