theconrodkid
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| posted on 1/1/08 at 11:47 AM |
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#*'*'*'%*printers
bought a hewlet packup all in one the other day,couldnt get it to scan.
got some error messages"hp cue has a problem and will close" and "c/windows/system 32/autoexec.nt.file suitable for running ms
dos"
it also comes up as "busy" and leaves a big square in the middle of the screen when i try to turn it off,only way to get rid of the square
is to turn compo off.
took printer back and had a moan,they changed it for a different model of HP,same things again,is it me or are HP printers as crap as i am beginning
to think they are? 
who cares who wins
pass the pork pies
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RichardK
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| posted on 1/1/08 at 11:53 AM |
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What operating system you using mate? win2k xp etc, have you had another hp printer on before?
Do you have a Roxio buring software installed? Try this:
If the uninstalling & re-installing software suggestions do not work. Here is another thing to try using Windows Defender free download if you
haven't got it from Microsoft, run the program. Click Tools, then Software Explorer. Make sure the Category is Windows Startup. Find the HP
Imaging program (there were 2 in mine) and highlight the one that ends in hpqtra08.exe, and in the lower right-hand corner click disable. Restart your
PC.
The HP CUE will now be gone. So how do you now find the "Toolbox" for the printer (since the icon is now gone in the taskbar)?
To get to the Toolbox, in Control Panel click on Printers and then right click on the Printer Icon, then L click on Printing Preferences. Click the
Features tab, and at the bottom, click Printer Services. This takes you into the Toolbox, where you can check the ink levels and clean the print
heads.
LINKY THING
If you need to reinstall make sure you uninstall all hp software before installing the latest printers software, also temp turn off antivirus and
unplug from the internet if concerned about turning off av.
Hope that helps
Rich
[Edited on 1/1/08 by RichardK]
[Edited on 1/1/08 by RichardK]
Gallery updated 11/01/2011
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theconrodkid
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| posted on 1/1/08 at 12:04 PM |
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yup,ive got xp,afaik ive never had an HP on here before,installed form a disc,ill have a shot au disabling anti virus,cheers mate 
who cares who wins
pass the pork pies
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RichardK
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| posted on 1/1/08 at 12:05 PM |
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Just edited my original post.
Gallery updated 11/01/2011
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caber
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| posted on 1/1/08 at 01:39 PM |
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Just bought an Epson yesterday it is dead out of the box , won't recognise its cyan cartridge. this is a big PIA as I was needing to do a lot of
printing today
Caber
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theconrodkid
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| posted on 1/1/08 at 01:50 PM |
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sorry Richard,even more confused now,ill get a refund on saturday and buy a pencil
who cares who wins
pass the pork pies
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