speedyxjs
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| posted on 28/1/08 at 03:21 PM |
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Problems with HSBC website
Is anyone else having problems with the HSBC website logging in? When it asks for my code it asks for all 6 digits then says there is a temporary
problem. It has done this for the last 2 or 3 months. I have been in and had my password reset just in case but no help.
How long can i resist the temptation to drop a V8 in?
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bonzoronnie
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 posted on 28/1/08 at 03:29 PM |
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HSBC online
Mine has been working fine.
My initial code has two letters + ten numbers.
Have you used the online service before ?
The initial code does not seem long enough to me.
Ronnie 
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speedyxjs
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| posted on 28/1/08 at 03:40 PM |
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Iv used it loads of times before. Its the security code. The one where it asks you for 3 of them
How long can i resist the temptation to drop a V8 in?
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bonzoronnie
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| posted on 28/1/08 at 03:48 PM |
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AHH. With you now.
No, never had any problems with that one.
Email the tech support & give them an ear bashing.
I expect you have probably done that already though 
It certainly sounds like a site tech glitch.
Ronnie
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speedyxjs
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| posted on 28/1/08 at 04:00 PM |
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Wont let me see the contact us page 
Any idea what the email is?
How long can i resist the temptation to drop a V8 in?
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caber
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| posted on 28/1/08 at 04:41 PM |
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If it is asking for al six letters then it sounds like phishing they only ask for 3 on normal log in! I would immediately empty your browser cache and
try again. If you are using IE then after emptying cache it is best to quit and restart.
Caber
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bonzoronnie
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| posted on 28/1/08 at 05:36 PM |
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HSBC Contact
The HSBC tech support page is:
https://hsss.hsbc.co.uk/technicalsupp.html
Copy & paste this into your browser.
Caber has made a very good point.
I allways clear my browsers cashe before I shut my system down for the night.
Ronnie
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speedyxjs
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| posted on 28/1/08 at 06:58 PM |
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quote:
Originally posted by caber
If it is asking for al six letters then it sounds like phishing they only ask for 3 on normal log in! I would immediately empty your browser cache and
try again. If you are using IE then after emptying cache it is best to quit and restart.
Caber
Tried that
bonzoronnie - thanks, will email them now
How long can i resist the temptation to drop a V8 in?
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