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Author: Subject: New external hard drive not recognised
trifield

posted on 30/9/08 at 12:24 PM Reply With Quote
New external hard drive not recognised

After having had a major problem with home PC crashing earlier this year (and nearly losing all the data on it) I bought an external IDE HD enclosure and a 164GB IDE hard drive in order to keep everything backed up safely.

The problem I have is that when I install the new hard drive, the PC recognises it in the system tool bar as a USB mass storage device (complete with HD), but the PC doesn't show that there is an additional external Disk (E
I have tried an old 3.5GB disk and it recognises this and shows up as an external (E drive.

Does this mean the new HD is faulty? I have the jumpers set as 'Master' and also tried fitting HD into the PC as a slave and setting jumpers accordingly but it still isn't recognised.

As the HD is new do I have to do something else to kick it into life?

Any suggestions / advice greatly appreciated.

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Mr Whippy

posted on 30/9/08 at 12:27 PM Reply With Quote
look up the driver download on the web and reinstall it, most makes offer them free





Fame is when your old car is plastered all over the internet

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graememk

posted on 30/9/08 at 12:27 PM Reply With Quote
sounds like you havent formatted the new drive.

follow this link it shows you how to do it.

http://www.jakeludington.com/hadware_upgrades/20040909_diy_external_hard_drive.html

[Edited on 30/9/08 by graememk]






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l0c0st

posted on 30/9/08 at 12:30 PM Reply With Quote
I had a similar problem recently. I hadn't assigned a drive letter for it. Right click "my computer" to get to disk management if i remember correctly.
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RoadkillUK

posted on 30/9/08 at 12:34 PM Reply With Quote
second Graeme's reply, you need to format it.

I've just done a quick google and assuming you are using XP, follow THIS LINK and halfway down the page, it will explain with pictures how to format it.





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Mr Whippy

posted on 30/9/08 at 12:34 PM Reply With Quote
quote:
Originally posted by graememk
sounds like you havent formatted the new drive.

follow this link it shows you how to do it.

http://www.bleepingcomputer.com/tutorials/tutorial116.html#create

[Edited on 30/9/08 by graememk]



yeah but won't that delete everything on the disk?!

he did say he'd -

bought an external IDE HD enclosure and a 164GB IDE hard drive in order to keep everything backed up safely...





Fame is when your old car is plastered all over the internet

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graememk

posted on 30/9/08 at 12:35 PM Reply With Quote
a new hard drive needs formating first before you use it so assuming that its got nothing on it there wont be anything to lose.






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trifield

posted on 30/9/08 at 12:44 PM Reply With Quote
OK guys,

I have done as as Graememk said and it looks like I needed to format the external HD correctly.

I followed the link he showed and everything now working!

Many thanks for the ultra quick responses

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graememk

posted on 30/9/08 at 12:46 PM Reply With Quote
ok i'll need your address as i'm not sure where to send the invoice






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ravingfool

posted on 30/9/08 at 01:44 PM Reply With Quote
quote:
Originally posted by graememk
ok i'll need your address as i'm not sure where to send the invoice


LOL

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