A letter received by the B+Q customer services department.


Dear Sir/Madam

My congratulations to you on getting a yacht to leave the UK on 28th November 2004, sail 27,354 miles around the world and arrive back 71 days later. Could you please let me know when the kitchen I ordered 96 days ago will be arriving from your warehouse 13 miles away?

Yours Sincerely,

John Roberts

David

Ps: take a look 7 topics down the page

It stands for Block and Quayle, I always wondered so I had to look eventually. Richard Block and David Quayle started it in 1969 and in 1980 it was acquired by Woolworths. Riveting stuff eh!

oops - never saw that one.