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Fabulous Week at MNR!
sucksqueezebangblow - 1/6/10 at 12:58 PM

Hi All,

Just had a fabulous week at MNR finishing my car. I can't praise them more highly, really welcoming and helpful. I stayed at the Wellington and worked on my car at the factory from 8 till 6 most days, and sometimes later. After which we retired to the Wellington for lots of beer (I think I drank more that week than I do in a year). Did a lot of the work myself but Marc was always there with advice and did the more challenging work like suspension set up, cat fitting (I've gone for a permanent cat) and halfshaft assembly (Moffett/GKN) for me. Wes helped with a spanner check and battery strap and Chris took me through the IVA paperwork. I'd booked for 5 days but ended up doing 7 including Sat/Sun of the bank holiday, and Marc was in both days. Talk about above and beyond! His mum even offered me a cottage for the last two nights as the Wellington was full, and I was invited home for dinner. I arrived as a very satisfied customer and left feeling like a close friend. Thank you Marc, Chris, Malcom, Wes, Ian and all the family for such a wonderful week!

Buy an MNR and follow the manual, and you can't go wrong with such incredible service! I'm absolutely delighted with my finished car!!!


GMPMotorsport - 1/6/10 at 01:07 PM

It's really refreshing to hear about excellent service like that! Just shows there are some good people still out there.


eddie99 - 1/6/10 at 01:20 PM

Good news, im not surprised at all after spending Stoneleigh weekend with the MNR lot. Some great people!


richardh - 1/6/10 at 01:26 PM

i did the same thing back in march 09.
really fab service. i was there all week too.


Fozzie - 1/6/10 at 02:56 PM

Awww that is so good to hear!

I can only speak highly of the care and attention given by MNR....

One of my front wings was destroyed (other half did it!) quite a few years ago, I didn't hesitate to order a pair from MNR...

Such was their customer service, I even got an email asking me for the RAL of my paintwork so they could do the complete job.....

I had enough paint made up so it wasn't a problem for them to be done back at mine.....

I will never forget that though........
Customer Service is tops!

The wings still look pristine 5 years later....

Fozzie


coozer - 1/6/10 at 03:02 PM

Yes, glad to hear of the top service, I got the same when I ordered my kit and then when I stuffed it through the hedge.

LG,
Steve


RichardK - 1/6/10 at 06:32 PM

Wish I'd known, would have come down and had a beer or two.

Glad you're all sorted, take care.

Rich


locoboy - 1/6/10 at 08:28 PM

mmmmm The wellington, I wouldnt have made it MNR, that place is awsome!

Nice beer and real nice wholesome food.

Sounds like a propper blokes week.

Nice one