Was having trouble with fitting my engine 
, just couldnt work out how to get it fitted and with out asking Marc and ian)customer of MNR) travelled
down 100miles drive and just left now at ten to drive back!
Just to give me some guidance on how to fit my engine!
Big help and really appriciated it, i owe you both one,top guys, all the best!!
kris
Ps sorry about the hand mark (cough cough i dropped the engine on him)
[Edited on 17/5/06 by Krismc]
Some people need to understand what customer service is all about and ....
STOP BEING SO DAMNED HELPFUL!
you'll give everyone else a bad name.
Hi,
Sounds like brilliant service. If only all kit manuafactures were as good.
Sorry to go of the point, but I notice you once owned a Smart Car Roadster. I have been looking at these recently. What did you think to it? Are there
any points I should look out for?
Thanks for your help
No problem and marcs hands are used to it ,
Hope the passot aint left too much oil outside your house.
Anyway crack on and get it built there will always be the dark days when nothing goes right. When it does stand back put the kettle on make a brew or
pull a can from the fridge look at all the problems already solved there is always a soloution you just aint thought of it yet.
PS the car is looking good take your time and enjoy the build you have just about got the worst bits done !
Regards Agriv8 AKA Iain
[Edited on 16/5/06 by Agriv8]
Well done to Marc and Ian!
That is FANTASTIC service from MNR (I have always had good service from them - they are excellent). This is exactly the kind of postive PR the
industry needs!
As for Ian - well I take my hat off to you - you went beyond the call of duty there, not many other owners would have gone to that trouble
Who said 'decent' people had disappeared - here's two fine examples
Oh and Kris - now get building 
Truly amazing customer service again Marc and Ian!
I think MNR really have their heads screwed on in this competitive market. A fantastic product only gets you so far... The customer service and backup
is really the factor that sets a component sportscar company apart. And they have got that spot on too, in my experience...
chris.
Nice to see this level of customer service, hats off to MNR, always had excellent service from them also.
As far as other builders go I have found all of them VERY helpful, from helping to weld bits right through to 3 of them turning up to help with the
SVA!!
Lots of good people out there.
Rich.
quote:
sorry about the hand mark (cough cough i dropped the engine on him)
besides at least i stopped the engine scratching the powdercoating 
quote:
Hope the passot aint left too much oil outside your house.
quote:
now get in that garage and get it finished for when we get some good weather
quote:
Hi,
Sounds like brilliant service. If only all kit manuafactures were as good.
Sorry to go of the point, but I notice you once owned a Smart Car Roadster. I have been looking at these recently. What did you think to it? Are there any points I should look out for?