Mr Whippy
|
| posted on 16/1/10 at 06:37 PM |
|
|
Dental legal advice
hey
Here one for you in the know
About 7 months ago I had dental treatment which was so badly done (i.e very very painful and temp fillings during treatment fell out after less than a
day) gave up with them and went to another practice)
At that time two further apointment had been made and both I missed as I no longer was dealing with them. A few months later I get a letter saying
I'm due them £270 for missed appointments, now their threatening calling in a debt collection company.
Do they have any legal right to claim to any money as was a contract signed with them?
over to you.
Thanks
Fame is when your old car is plastered all over the internet
|
|
|
|
|
scootz
|
| posted on 16/1/10 at 06:44 PM |
|
|
More importantly... what are you doing on here outside office hours!
Don't you have 37 cars to be getting on with?
 
It's Evolution Baby!
|
|
|
scootz
|
| posted on 16/1/10 at 06:47 PM |
|
|
Right... read your post!
I would say that you  voiced your dissatisfaction when you left the practice and told them you would not be using them again!
Their fault they never cancelled the appointments.
I would send them the one letter to that effect (recorded) and then forget it!
It's Evolution Baby!
|
|
|
Puzzled
|
| posted on 16/1/10 at 06:47 PM |
|
|
dentist
You should have informed them that you would"nt be returning because of "bad workmanship".What I wouls do ,is go to the dentist that
did the work for you . Aks him for a letter explaining that the work was bad, send a copy to the first dentist. You should"nt hear from him
again. If you do then go "round and BITE the BASTARD!!!!.
|
|
|
UncleFista
|
| posted on 16/1/10 at 06:51 PM |
|
|
You say "gave up with them" did you tell them that and that you wouldn't be turning up for your other appointments ?
Tony Bond / UncleFista
Love is like a snowmobile, speeding across the frozen tundra.
Which suddenly flips, pinning you underneath.
At night the ice-weasels come...
|
|
|
StevieB
|
| posted on 16/1/10 at 07:03 PM |
|
|
I'm with Puzzled on this one, but ould go one step further and contra-charge them for the additional costs incurred at the alternative dentist
who made good their failings.
|
|
|
austin man
|
| posted on 16/1/10 at 07:10 PM |
|
|
you dont state that you told them you would no longer be using their services, likewise it appears you did not allow them fair chance to remedy the
poor workmanship. You probably signed a contract when you first engaged their services. I would take some legal advice on this one .
On the face of it you have had poor service yet you do not show that you have raised thiss with the service supplier. Sometimes insurance policies
give you free legal services I have it with my home insurance, a lot of people have it with their car insurance. If so give them a call
Life is like a bowl of fruit, funny how all the weird looking ones are left alone
|
|
|
big-vee-twin
|
| posted on 16/1/10 at 07:48 PM |
|
|
Best form of defence is attack, tell them that you will make a counter claim against them for the damage, pain and inconvenience caused by them,
threaten to report them to the British Dental Association.
Kick up a stink and you may scare them off.
Duratec Engine is fitted, MS2 Extra V3 is assembled and tested, engine running, car now built. IVA passed 26/02/2016
http://www.triangleltd.com
|
|
|
rusty nuts
|
| posted on 16/1/10 at 08:18 PM |
|
|
Sue them!!
|
|
|
iank
|
| posted on 16/1/10 at 08:32 PM |
|
|
I'm sure you phoned them to cancel, maybe the receptionist forgot to update their records...
--
Never argue with an idiot. They drag you down to their level, then beat you with experience.
Anonymous
|
|
|
bodger
|
| posted on 16/1/10 at 08:40 PM |
|
|
Ring the Citizens Advice Bureau and get some free legal advice. Sounds like you may need to go on the offensive though to get them off your back.
|
|
|
Schrodinger
|
| posted on 16/1/10 at 09:12 PM |
|
|
I would also inform your local Primary Care Trust that the dentist is not up to scratch , as they are responsible for ensuring that dental treatment
is available in your area
Keith
Aviemore
|
|
|
Theshed
|
| posted on 16/1/10 at 10:19 PM |
|
|
Write politely setting out the facts. You have 3 possible arguments (assuming Scottish law is not too different to the south - which in matters of
contract law it sometimes is)
(1) That there was no agreement to pay for "missed appointments". Dis you sign anything? Or even if there was has the Dentist sought to
mitigate loss i.e. found another patient.
(2) If there is a fixed sum due for missing an appointment that is unlawful as it amounts to a "penalty"
(3) (and this is the best point) that you were entitled to terminate any contract without notice as the dentist was him/herself in breach of the
implied term to use reasonable skill and care. That breach relieves you of any further obligations.
with any luck there may be a passing Scottish lawyer along to check on the above but certainly the third point would make most professionals think
twice.
Good luck
|
|
|
Ninehigh
|
| posted on 17/1/10 at 08:05 AM |
|
|
Tell them "F**k off, I didn't go to those appointments because your dentist was s**t. If I hear from you again I'll be sending YOU
the bill for fixing the work YOUR monkey did"
As for the debt collectors, tell them the bill is in dispute and it's illegal for them to chase you for it. They'll say it's not but
it is, it really is, and if the ignorant **** keeps on at it tell them you'll send HIM/HER the bill instead.
(Dealt with debt collectors for about 8 years now, I know more than they do and nail them every time)
ETA: No doubt the pain of the botched job caused you a not inconsiderate amount of trauma which means you wouldn't have gone back even if they
wanted to fix it for free (the reason I've been to the dentist once in over 10 years)
[Edited on 17/1/10 by Ninehigh]
|
|
|
eznfrank
|
| posted on 17/1/10 at 11:33 AM |
|
|
I had some dental work done a few years ago which ended in a similar outcome. I'd lost quite a large part of a tooth and I told the dentist
that I wanted the hole filling in white and within reason I didn't mind what it cost, so we have been talking about getting an inlay made.
Anyway, he decided that although it was quite a big chunk missing he would fill it, on the way back to the car it was already falling out and then
when I got to the car I found he'd done it in bloody silver anyway.
I rang and said I wouldn't be going back and went elsewhere. I got a bill a few weeks later and just wrote back telling him to take me to court
which he never did, I assume because a day off work would be way more than what he wanted off me.
[Edited on 17/1/10 by eznfrank]
|
|
|
Mr Whippy
|
| posted on 18/1/10 at 08:01 AM |
|
|
good advice guys thanks for taking the time 
Fame is when your old car is plastered all over the internet
|
|
|
UncleFista
|
| posted on 27/1/10 at 11:01 PM |
|
|
A bit late I know, but if it comes up in a search...
I've come across this in my internet travels;
http://www.dentalhealth.org.uk/faqs/leafletdetail.php?LeafletID=30
Specifically:
Question:
Can the dentist charge me if I miss an appointment?
Answer:
If you are an NHS patient in England and Wales cannot charge you for a
missed appointment.
However, if you are a private patient or an NHS patient in Scotland or
Northern Ireland and you miss an appointment or cancel at short notice,
the practice may charge you. Your dentist must have warned you
beforehand that they charge for missed appointment or late
cancellations. This is often done by a note on the appointment card.
Tony Bond / UncleFista
Love is like a snowmobile, speeding across the frozen tundra.
Which suddenly flips, pinning you underneath.
At night the ice-weasels come...
|
|
|
.jpg)
.jpg)
