Krismc
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| posted on 16/5/06 at 09:00 PM |
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Big thanks to marc and Iain!!
Was having trouble with fitting my engine  , just couldnt work out how to get it fitted and with out asking Marc and ian)customer of MNR) travelled
down 100miles drive and just left now at ten to drive back!
Just to give me some guidance on how to fit my engine!
Big help and really appriciated it, i owe you both one,top guys, all the best!!
kris
Ps sorry about the hand mark (cough cough i dropped the engine on him)
[Edited on 17/5/06 by Krismc]
Built, Ivaed, Drove and now Sold - 2011 MNR VORTX RT+ 2000cc Zetec on R1 Throttle boddies.
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MikeR
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| posted on 16/5/06 at 09:10 PM |
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Some people need to understand what customer service is all about and ....
STOP BEING SO DAMNED HELPFUL!
you'll give everyone else a bad name.
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Tiger Guy
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| posted on 16/5/06 at 09:24 PM |
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Smart
Hi,
Sounds like brilliant service. If only all kit manuafactures were as good.
Sorry to go of the point, but I notice you once owned a Smart Car Roadster. I have been looking at these recently. What did you think to it? Are there
any points I should look out for?
Thanks for your help
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Agriv8
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| posted on 16/5/06 at 11:06 PM |
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No problem and marcs hands are used to it ,
Hope the passot aint left too much oil outside your house.
Anyway crack on and get it built there will always be the dark days when nothing goes right. When it does stand back put the kettle on make a brew or
pull a can from the fridge look at all the problems already solved there is always a soloution you just aint thought of it yet.
PS the car is looking good take your time and enjoy the build you have just about got the worst bits done !
Regards Agriv8 AKA Iain
[Edited on 16/5/06 by Agriv8]
Taller than your average Guy !
Management is like a tree of monkeys. - Those at the top look down and see a tree full of smiling faces. BUT Those at the bottom look up and see a
tree full of a*seholes .............
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muzchap
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| posted on 16/5/06 at 11:09 PM |
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Well done to Marc and Ian!
That is FANTASTIC service from MNR (I have always had good service from them - they are excellent). This is exactly the kind of postive PR the
industry needs!
As for Ian - well I take my hat off to you - you went beyond the call of duty there, not many other owners would have gone to that trouble
Who said 'decent' people had disappeared - here's two fine examples
Oh and Kris - now get building 
------------------------------------
If you believe you're not crazy, whilst everybody is telling you, you are - then they are definitely wrong!
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Winston Todge
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| posted on 17/5/06 at 06:09 AM |
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Truly amazing customer service again Marc and Ian!
I think MNR really have their heads screwed on in this competitive market. A fantastic product only gets you so far... The customer service and backup
is really the factor that sets a component sportscar company apart. And they have got that spot on too, in my experience...
chris.
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shortie
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| posted on 17/5/06 at 07:32 AM |
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Nice to see this level of customer service, hats off to MNR, always had excellent service from them also.
As far as other builders go I have found all of them VERY helpful, from helping to weld bits right through to 3 of them turning up to help with the
SVA!!
Lots of good people out there.
Rich.
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marc n
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| posted on 17/5/06 at 01:41 PM |
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quote:
sorry about the hand mark (cough cough i dropped the engine on him)
dont worry my hands are used to it besides at least i stopped the engine scratching the powdercoating
glad we got it sorted out for you
now get in that garage and get it finished for when we get some good weather
[Edited on 17/5/06 by marc n]
please email rather than u2u
direct workshop email ( manned 8am till 6pm )
www.mnrltd.co.uk enquireys to :-
chrismnrltd@btinternet.com
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NOTE:This user is registered as a LocostBuilders trader and may offer commercial services to other users
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Krismc
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| posted on 17/5/06 at 07:13 PM |
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quote:
Hope the passot aint left too much oil outside your house.
na i dont think so and it was out side the neighbours ha ha
quote:
now get in that garage and get it finished for when we get some good weather
dont worry im sorting them panels out now!!!
quote:
Hi,
Sounds like brilliant service. If only all kit manuafactures were as good.
Sorry to go of the point, but I notice you once owned a Smart Car Roadster. I have been looking at these recently. What did you think to it? Are there
any points I should look out for?
Yea they are brilliant well made but remember they are only fibre glass and GRP every panel and bloody expensive so watch out for dented ones!
Pre 2004 roadster (non coupes) had leaky roofs.
and apart from that all ok, oh and the fact 7k servicing !!
excellent car though and i had no bother what so ever and dump valve was rather loud with boost up to 1.7! and you will relise why 205 17s are fitted
to the rear because the back end is very slidy in the wet, but easy to control- all because the turbo comes in one big wollop!!
[Edited on 17/5/06 by Krismc]
Built, Ivaed, Drove and now Sold - 2011 MNR VORTX RT+ 2000cc Zetec on R1 Throttle boddies.
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