Pants On Fire
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 posted on 21/5/07 at 07:39 AM |
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Most excellent service
There's a lot said on here about when things go wrong with a supplier or an order that goes astray, so I'd just like to tell you all about
some excellent service from Mac1.
On Wednesday last week I spoke to Mark @ Mac 1 about a part, it was in stock. Exchange unit was duly parcelled up and posted Wednesday afternoon.
Thursday afternoon Mark called me to say new parts fitted and ready to post out.
Friday morning new parts arrived and were fitted that evening.
Well done to the boys at Mac1 oh and I suppose a well done to Royal Mail as well
Yes, I am an agent of Satan, but my duties are largely ceremonial.
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donut
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| posted on 21/5/07 at 08:35 AM |
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You just can't best MAC#1 for service!!
God bless em!
Andy
When I die, I want to go peacefully like my Grandfather did, in his sleep -- not screaming, like the passengers in his car.
http://www.flickr.com/photos/andywest1/
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DarrenW
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| posted on 21/5/07 at 08:47 AM |
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I had similar experience recently. Got car out after winter break, all was well for 2 weeks. Thursday before a trackday was booked i had a problem, i
couldnt find the bit i needed anywhere. Mark had a second hand low value hardly worth bothering with part in stock, managed to get it to me by
Saturday morning so i could make the track on the Monday. DHL courier this time.
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