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Return of OCZ faulty product.
MikeLR - 23/9/12 at 09:00 PM

Has anyone on here been able to return a faulty product to OCZ ( power pack failed within one week)
See below, I am unable to fill in form as requested. UK not available from drop down list !!


OCZ uses the ticket system to ensure our customers are assisted in the order recieved. Please create a ticket here for troubleshooting or to set up an RMA: http://www.ocztechnology.com/NewTicket.html

Many thanks

flibble - 23/9/12 at 09:12 PM

Can you not return it where you bought it, or do OCZ sell direct?

Brett Jones - 23/9/12 at 09:54 PM

You need to use the EMEA link

http://www.ocztechnology.com/NewTicketEU.html

Staple balls - 23/9/12 at 11:29 PM

quote:
Originally posted by MikeLR
Has anyone on here been able to return a faulty product to OCZ ( power pack failed within one week)
See below, I am unable to fill in form as requested. UK not available from drop down list !!


OCZ uses the ticket system to ensure our customers are assisted in the order recieved. Please create a ticket here for troubleshooting or to set up an RMA: http://www.ocztechnology.com/NewTicket.html

Many thanks


FWIW, I wouldn't touch OCZ PSUs with a long stick, Every single one I'm aware of someone owning has released the blue smoke.

I'd try getting a refund via the store and buy a corsair or enermax PSU, I've been running both in various machines for years with no major issues.

MikeRJ - 24/9/12 at 10:36 AM

quote:
Originally posted by Staple balls

FWIW, I wouldn't touch OCZ PSUs with a long stick, Every single one I'm aware of someone owning has released the blue smoke.


Their SSD's aren't much better it seems.