Anybody had any dealings with kitpartsdirect recently ?
I have e-mailed them a couple of times with no reply and I have just noticed
"MERRY CHRISTMAS TO ALL OUR CUSTOMERS" still on the home page and also
the monthly offers "December 2010 SPECIAL OFFERS" !!!!!!!!

if this is the company in Hull, i bought some seats from them, went to collect them and no one there and phone not answered got them sent by post in the end and there a load of crap, i was going to burn them but didnt want to waste a match.

i now have them in the garden as outdoor seats.

check there ebay feedback, some good some bad....

I bought some bonet catches and they took weeks to get here. Same old same old.

I bought some trs belts from them. I had great service with very good communication and very quick delivery. Seems some people do alright and others get screwed.

i have had a couple problems with them, no replys to emails i did get through with this number

07895864500

i bought bonnet catches from them. took about 4 weeks delivery. blamed their supplier.
gave them another chance and ordered some warning lights from them. same problem with delay and they blamed their supplier yet again.
i will not use them again
steve

same here all i keep getting is supplier issues

I bought my Zetec from them (through ebay) http://myworld.ebay.co.uk/kitpartsdirectltd , took a few days longer than they originally said, but they kept me informed and it arrived as promised. That was over a year ago theough, and they dont seem to have anything up for sale at mo.

[Edited on 10/5/11 by loggyboy]

very slow delivery and not one reply to several emails i sent them.

i would go else where.

sorry

Looks like he has changed his name.

http://shop.ebay.co.uk/kitbitsdirect/m.html?_trksid=p4340.l2562

quote:

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Originally posted by Davegtst
Looks like he has changed his name.

http://shop.ebay.co.uk/kitbitsdirect/m.html?_trksid=p4340.l2562

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I bought some of there rear wing protectors, they were terrible cloudy gel coat over some carbon type sheet and looked like they'd been cut out by someone after a heavy night.
Returned them for a refund and after a month and loads of e-mails finally got my money back, no apologies no refund of postage nothing.
In this day and age you just can't get away with this level of customer service.
I wouldn't touch them with someone elses barge pole !!!

I'm always astonished at suppliers like this (we can all probably think of other similar firms) - a bit of customer service makes all the difference.

Consider the following companies:

Car Builder Solutions
Vehicle Wiring Products
Stafford Vehicle Components
(and a few others, of course)

Each of them is a major supplier to kit builders, and each has a good reputation that they work hard to maintain. Dealing with them is a pleasure.

Of course, there is a down-side to the kit builder - each of these companies is a bit more expensive than the lower-ranking ones. I guess good customer service has to be paid for?

Anyone know there addresse i live in hull and just wonderd where they are