Best to give up before you get too angry and frustrated with it as the chance of a happy resolution is practically zero.
My Daughters car was hit by a rider on his bike test whilst parked. The examiner left a note on the car with the contact number of the riding school.
When I initially called they said that they were associated with a local Honda dealer and they offered to fix the damage without going to insurance.
They took the car for a few days and looked at the damage and then agreed to fix it when the shop had some spare time.......after 2 weeks I went back
to them to ask how long we would have to wait as there was now rust coming through the paint damage and they are now disputing that the damage was
caused by their rider and saying they want independent verification from 2 insurance approved repairers etc....
I have gone to my daughters insurance company and they are saying that without the name and reg. of the bike involved we will have to pay the policy
excess and my daughter will loose her no claims, unless they can establish who was involved etc.
I’ve left multiple messages with the training company but no reply to my request for these details. I’ve tried to contact the test centre but there
are no phone numbers etc. for them.
The car is an old 2005 car, the damage is a tear in the bumper and damage to the metal panel underneath - not huge but enough to dent (haha) it’s
resale.
What do I do next......?
Isn't failing to give full details after an accident a criminal offence? Threaten them with reporting it to the police if they won't give
the full details of the rider and bike.
Personally if they have messed you about after you had been perfectly reasonable I would want to go after them in the small claims court for any
uninsured loss i.e. excess plus your time to sort it out!
Just report it to the police, for leaving the scene of an accident without giving full details. This is a criminal offence. Let someone else deal with it properly, poor show from a training school.
As above on this one ^^^
And see if that gets some progress
The detail should be very easily obtained with the right leverage.
I wonder if the bike was unisnsured and they're hoping that messing you about on an old motor will make you give up
Wouldn't bother with reporting it to the Cop Police...nothing will get done as they are too busy issuing speeding tickets...
Wife was sat in her car in a shop car park when a woman reversed her car into the side of the Wife's.
When my wife confronted the woman, she looked around, then said no witness's, damage was already there before and drove off. My Wife took photos
of the other driver and car and went straight to the police station (actually 3 police stations before she found one which was manned).
When she eventually got to speak with a police officer they were more interested in the fact that the wifes registration did not match the DVLA (this
was because DVLA system had not updated in the 2 weeks since the private reg was issued....)
Police response eventually was, we will contact the other driver and let you know...12 months on and after chasing the police, still no response. In
the end ended up paying out of my own pocket....
So get saving bud if you want it sorting
I aggree ^^
Why I said see if anything happens first.....
police response vaies depending whet you are
If not then if the repair is less that your excess NC and then unlucky.
Also your insurance now know youve had a bump, so be careful when you renew that they dont load you for the privilege even though no payout
The cost of claiming against the bike company is peanuts if you go the small claims route plus it might be a good idea to actually go to the test center and ask for examiner by name, he would remember the incident!
I think a trip to the test centre is definitely in order...
Followed by the main dealer that they are associated with....I’m sure Honda don’t want to be associated with this sort of thing!
Then try the police as a last resort....
My experiences over the decades of similar incidents puts me on the wavelength of Tazzzzman1 and ReMan.
It's a 2005 car, the damage is cosmetic. Is it really worth getting the insurance/etc./etc. involved? My experiences are of grief, best
avoided.
You'll now have a 'reported accident' on your insurance file, whether your fault or not, that will matter.
If you really want the ultimate in grief, get a claims company involved...
As a counter point, I got the police involved in my minor damage claim and after a slow start, eventually got a full side respray and repair foc from
the third party insurance company on what was initially accepted as 50:50 by my insurance.
Always worth the effort once the insurance know about it, make them work for the premium they charge.
My take on the above
report it to the police
text the number you have for the examiner, and say its been reported, with the reference no,
giving them 24 hours to come up with their insurance details, or court proceeding will be next
I had to do exactly the above, and the American Airforce guy gave me all the details on a text
and we never heard or had any other dealing with them, my car was fixed (5.5k worth of damage)
if nothing heard back, then go to the test center and Honda, with the threat of court action
However a 2005 car is worth nothing now, as I had t scrap a perfectly good usable 2008 Mondeo,
as no one was interested
steve
quote:
Originally posted by ReMan
I aggree ^^
Why I said see if anything happens first.....
police response vaies depending whet you are
If not then if the repair is less that your excess NC and then unlucky.
Also your insurance now know youve had a bump, so be careful when you renew that they dont load you for the privilege even though no payout
Its a shame you didn't take advantage of the insurance policy your paying for especially since you were not at fault. I'd recommend never
settling with the other party and only ever go through the correct process, then you'll be covered if repairs are badly done, they have a set
time to do the repairs and the repairs will be done by a body shop who use authorised procedures. Sadly your kindness to help the other party seems to
have backfired and now they are playing games.
It's worth noting that modern cars can be an utter pig to repair due to the use of high strength steels and structural adhesives so they do need
to be done in an approved body shop, I have a 2002 car that this applies to.
In your case, tbh I'd just drop it and fix your car yourself, given the age the insurance company's won't see it worth repairing (they
may even write it off) and I think they could argue that since you did not follow the policy procedure after an accident they don't have to cover
you.
Police will just say civil matter, complete waste of time... Been there
Best to give up before you get too angry and frustrated with it as the chance of a happy resolution is practically zero.
quote:
Originally posted by Mr Whippy
Its a shame you didn't take advantage of the insurance policy your paying for especially since you were not at fault.
quote:
Originally posted by MikeRJ
quote:
Originally posted by Mr Whippy
Its a shame you didn't take advantage of the insurance policy your paying for especially since you were not at fault.
As soon as you "take advantage" of your own insurers the chances of your premium being loaded is high, irrespective of fault.
Well, after many days of repeated messages left on the answerphone, I have finally got some details from the company.....
Passed it to my insurance company but at the moment the system isn’t showing any insurance for them....hmmmm. My insurance company say it doesn’t
necessarily mean they are not insured and are looking into it.
Well there has been some progress.....despite the small amount of damage, the insurance company want to write the car off. They've offered a
pretty fair price for the car, which is good - we were thinking of possibly changing it anyway.
Looking for a new car - there are so many Cat N and Cat S cars out there nowadays - most look like they only ever had superficial damage. Looking at
a 2015 Corsa - a whole 10 years newer than her old car!
Has anyone bought a Cat N (or S) car - or C/D for that matter and if so, did you have any problems selling it/trading it in when you got rid of it?
Thanks
I have bought and sold many cat c/d cars (the old system)
selling them is not a problem, but you have to be honest, with the fact they have been written off, also the value is a fraction of a none written off
car
For instance my 2008 mondeo , book value was £2500, but as a cat D, I only got £760 on ebay 2 months ago
The current owner and I have been in contact, and one problem he had was insuring it, as his current provider would not
Ive never had this problem, so maybe things are changing now
Ive recently bought a new 2016 car, from a garage, and they were not interested at all in a 2008 car, some because it was a cat C, and even more so,
as it was a diesel,
steve