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How would you feel if this happened too you or yours ?
Jon Ison - 8/1/07 at 06:12 PM

Case currently in the spotlight where, quite frankly, our local lot cocked up big time.

Check on tax validity showed DVLA records said no. This was Friday before Christmas.

Vehicle displayed the correct and up to date tax disc. Driver had all particulars with him including the actual receipt for the VED.

Local 'bright spark' just kept saying "Computer says no!" .

No possibility to sort out as DVLA on holiday.

'Bright spark' continued with "Computer says no!" stance and summoned up recovery vehicle, the operator of which vehicle wanted to climb into a hole with embarrassment as the guy was forced to scramble together the £200 to keep his vehicle. £200 that was needed over Christmas.

Then he was advised not to use his vehicle over Christmas holiday until he could get it fixed by DVLA, he got his £200 back on the Wednesday.

The DVLA database has so many errors I would honestly advise people that it might be worth visiting online and checking your own vehicle(s).

DVLA tax check > click on vehicle enquiry
(You just need VRN and vehicle make)

VOSA test check > www.motinfo.gov.uk/html/home.html
(you need VRN and either test cert number or the V5C reference number)

Repeat, for the hard of hearing, actually having the VED disc or the test cert hard copy means nothing these days , if computer says no, you're screwed if you encounter a bright spark.


Thread was cross posted from here if you want too read mor.

I carried out the checks in the link, My kit can be found on the MOT data base using the reference number off the log book but cant be found just using reg number and log book, odd very odd.

[Edited on 8/1/07 by Jon Ison]


Confused but excited. - 8/1/07 at 06:26 PM

DVLA are p*ss useless.
I asked if car details could be checked using the engine number, as it appears on the log book. I was told that the only search criteria they could use to check on a vehicle, was the registration number of the vehicle.
What kind of database is that?!


scottc - 8/1/07 at 06:32 PM

quote:
Originally posted by Confused but excited.
What kind of database is that?!


A government one??


Guinness - 8/1/07 at 07:10 PM

Been there mate

About six years ago got a letter out of the blue from the DVLA. Something along the lines of "we caught you on camera driving a car with no tax disc, pay up or die". In fact there were two options on the form, admit your guilt, pay the fine and back tax or go to court.

Very nice. Car was fully taxed at the time of the aleged incident. Wrote back to them, explaining that the car was taxed, where and when I got the disc, a colour copy of the said disc, a colour photo of it in my car, and a written invitation to come round any time to check it for themselves (I only lived 50 yards from the local DVLA office at the time).

Never heard another word from them. Not even a letter of apology, nowt.

I'm currently in the opposite position, the tax on the tin top expired at the end of December, so I bought one on line from the Govt. It hasn't arrived yet, god bless the Royal Mail. But I'm not worried, cause the likelyhood of getting stopped by a copper is something in the region of 1 in a million, and providing the computer says yes I'm a scot free.



Mike


chris.russell - 8/1/07 at 08:12 PM

reading this thread made me think...whens the mot due on the tin top....29 dec....doh! better make a phone call in the morning

thanks all for the reminder!


James - 8/1/07 at 09:09 PM

And some people on here think the ID card database holding potentially 'all' of your details is a good idea!!!

The mind boggles!


ed_crouch - 8/1/07 at 09:21 PM

My other half got her reminder 1 month early the other year. We paid up as it was only 9 quids worth.

Tossers. If youre going to screw with peoples lives, you NEED to be right in your accusations!!

Ed.