Printable Version | Subscribe | Add to Favourites
<<  1    2  >>
New Topic New Poll New Reply
Author: Subject: ripped off by garage / what is wrong with my car?
morcus

posted on 2/4/10 at 07:01 PM Reply With Quote
Does it not have any warranty on it?

You can save a small fortune if when buying a newish car you buy a few years worth of servicing and extended warrantie, if anything goes wrong they have to fix it and its all already payed for.





In a White Room, With Black Curtains, By the Station.

View User's Profile View All Posts By User U2U Member
Liam

posted on 2/4/10 at 10:45 PM Reply With Quote
Well you agreed to the work and it was done, so you don't really have much of a leg to stand on in terms of getting your money back. A garage doesn't gaurantee they'll 'fix the problem' for £xx - doubt many would still be in business if they did that! However, you didn't agree to the inflated cost so you should have some rights there imho.

As for the problem - hmmmmm? Take the car to a nice industrial estate, open the bonnet, get back in, peer through the gap at the bottom and give it some hard acceleration. See if the engine is shaking about like buggery when the noise is happening. Should eliminate/confirm a few causes.

Knackered outer CVs can show up by going to full lock either way and driving round in a circle. Really brings out the clunking. Are we talking just sound or car-shaking juddering here?

Liam

View User's Profile E-Mail User Visit User's Homepage View All Posts By User U2U Member
zilspeed

posted on 3/4/10 at 08:05 AM Reply With Quote
quote:
Originally posted by MikeR
mechanic has been out in the car himself repeatedly and has reproduced the problem himself. Took me out in it last night and said "its cause it doesn't have traction control" - except it never used to do this

When he first saw the problem he said "it only happens if you don't drive like a granny". Last night he said, "it only happens if you're really agressive with it". Reality is ..... if you floor it in second once rolling in the wet it has a 50 / 50 chance of spinning the wheels or doing the banging. I think its worse when you've got a bit of steering on.

Need to go out in the car again today to see if its as bad or if i was over egging the problem last night in my bad mood.


You know yourself though that it shouldn't happen in any circumstances.
Even something as everyday as axle tramp shouldn't really happen in a FWD car unless the front dampers are completely inoperative.
Other than that, you should be able to drive the car as hard as you want and it shouldn't do it. Accepting anything less than that is living with a problem which shouldn't be there.
Can you possibly record some audio of it ?

View User's Profile E-Mail User View All Posts By User U2U Member
NS Dev

posted on 3/4/10 at 08:44 AM Reply With Quote
quote:
Originally posted by Liam
Well you agreed to the work and it was done, so you don't really have much of a leg to stand on in terms of getting your money back. A garage doesn't gaurantee they'll 'fix the problem' for £xx - doubt many would still be in business if they did that!

Liam


Sorry Mike, but Liam is right, nobody can guarantee to fix anything unfortunately!

It could be a few other things, but unfortunately the dual mass issue is best addressed while its apart just as the man suggested.

As for stopping cheques, don't do that, it will simply mean that you'll never be able to use the place again and you really don't have grounds to do it.

It's bloody expensive, but then modern cars are! In the "life's lessons learnt" bit, older cars are by and large cheaper to fix, and though they may use a little more fuel, it certainly won't use enough more to pay for a dual mass flywheel change!

In terms of other ford specialists, yes, probably one of the best known is in Barwell, Mill Street Motors, they used to be a Ford dealer but lost the franchise, however they still sell a LOT of cars and have a very good reputation!

Other than that, I have a good contact at Paynes Ford in Hinckley, so if you need any further info let me know.





Retro RWD is the way forward...........automotive fabrication, car restoration, sheetmetal work, engine conversion retro car restoration and tuning

View User's Profile Visit User's Homepage View All Posts By User U2U Member
britishtrident

posted on 4/4/10 at 12:09 PM Reply With Quote
As anybody thought of checking the exhaust system ?

Putting the car in a low gear with the hand brake off and rocking it back forward should reveal where the problem originates.





[I] “ What use our work, Bennet, if we cannot care for those we love? .”
― From BBC TV/Amazon's Ripper Street.
[/I]

View User's Profile View All Posts By User U2U Member
MikeR

posted on 4/4/10 at 06:32 PM Reply With Quote
No intention of cancelling the cheque - i got a good price for a clutch and dual mass replacement & i do think he's actually done the work. The thing is, that was ONLY done due to the fact he said he had to take the box out to replace the 60 quid gearbox mount. It made good sense to do it. He had the car in prior to doing the work to identify the problem & when he had it in he decided to take it somewhere for a second opinion & hasn't at the end of it all actually fixed the problem.

If he said it needed a new top engine steady bar - i wouldn't have had the clutch / dual mass done. I'm also miffed that whilst i got a good price for the clutch & dual mass the price he quoted me at 800 quid is a LOT less than the 1104 quid i ended up paying. He replaced bits without asking me / warning me it needed doing. Its a hell of a shock to find the price going up by that much and even more annoying to find the whole reason the car went in hasn't been fixed & he's completely changed his tune from "oooh its bad" to "they all do that sir" (when it never used too).

Not had a chance to take the car out today (family stuff). Will be looking taking it to paynes hinckley next week hopefully (i can hopefully squeeze in getting to them whilst travelling between Rugby and Tamworth with work and will try some of the suggestions in the mean time.

[Edited on 4/4/10 by MikeR]

View User's Profile View All Posts By User U2U Member
<<  1    2  >>
New Topic New Poll New Reply


go to top






Website design and SEO by Studio Montage

All content © 2001-16 LocostBuilders. Reproduction prohibited
Opinions expressed in public posts are those of the author and do not necessarily represent
the views of other users or any member of the LocostBuilders team.
Running XMB 1.8 Partagium [© 2002 XMB Group] on Apache under CentOS Linux
Founded, built and operated by ChrisW.