jrrsparky
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| posted on 9/5/11 at 08:18 PM |
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kitpartsdirect
Anybody had any dealings with kitpartsdirect recently ?
I have e-mailed them a couple of times with no reply and I have just noticed
"MERRY CHRISTMAS TO ALL OUR CUSTOMERS" still on the home page and also
the monthly offers "December 2010 SPECIAL OFFERS" !!!!!!!!
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graememk
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| posted on 9/5/11 at 08:26 PM |
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if this is the company in Hull, i bought some seats from them, went to collect them and no one there and phone not answered got them sent by post in
the end and there a load of crap, i was going to burn them but didnt want to waste a match.
i now have them in the garden as outdoor seats.
check there ebay feedback, some good some bad....
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big_wasa
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| posted on 9/5/11 at 08:31 PM |
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I bought some bonet catches and they took weeks to get here. Same old same old.
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Davegtst
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| posted on 9/5/11 at 09:08 PM |
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I bought some trs belts from them. I had great service with very good communication and very quick delivery. Seems some people do alright and others
get screwed.
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nickw2000
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| posted on 9/5/11 at 09:19 PM |
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i have had a couple problems with them, no replys to emails i did get through with this number
07895864500
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steve8274
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| posted on 9/5/11 at 09:55 PM |
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i bought bonnet catches from them. took about 4 weeks delivery. blamed their supplier.
gave them another chance and ordered some warning lights from them. same problem with delay and they blamed their supplier yet again.
i will not use them again
steve
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nickw2000
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| posted on 9/5/11 at 11:06 PM |
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same here all i keep getting is supplier issues
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loggyboy
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| posted on 10/5/11 at 12:02 AM |
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I bought my Zetec from them (through ebay) http://myworld.ebay.co.uk/kitpartsdirectltd , took a few days longer than they originally said, but they
kept me informed and it arrived as promised. That was over a year ago theough, and they dont seem to have anything up for sale at mo.
[Edited on 10/5/11 by loggyboy]
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jossey
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| posted on 10/5/11 at 08:20 AM |
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very slow delivery and not one reply to several emails i sent them.
i would go else where.
sorry
Thanks
David Johnson
Building my tiger avon slowly but surely.
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Davegtst
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| posted on 11/5/11 at 11:02 PM |
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Looks like he has changed his name.
http://shop.ebay.co.uk/kitbitsdirect/m.html?_trksid=p4340.l2562
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40inches
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| posted on 12/5/11 at 07:13 AM |
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quote:
Originally posted by Davegtst
Looks like he has changed his name.
http://shop.ebay.co.uk/kitbitsdirect/m.html?_trksid=p4340.l2562
100% positive feedback in last 12 months.
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Thurbs
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| posted on 12/5/11 at 12:06 PM |
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I bought some of there rear wing protectors, they were terrible cloudy gel coat over some carbon type sheet and looked like they'd been cut out
by someone after a heavy night.
Returned them for a refund and after a month and loads of e-mails finally got my money back, no apologies no refund of postage nothing.
In this day and age you just can't get away with this level of customer service.
I wouldn't touch them with someone elses barge pole !!!
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David Jenkins
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| posted on 12/5/11 at 02:25 PM |
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I'm always astonished at suppliers like this (we can all probably think of other similar firms) - a bit of customer service makes all the
difference.
Consider the following companies:
Car Builder Solutions
Vehicle Wiring Products
Stafford Vehicle Components
(and a few others, of course)
Each of them is a major supplier to kit builders, and each has a good reputation that they work hard to maintain. Dealing with them is a pleasure.
Of course, there is a down-side to the kit builder - each of these companies is a bit more expensive than the lower-ranking ones. I guess good
customer service has to be paid for?
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jacko
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| posted on 12/5/11 at 07:12 PM |
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Anyone know there addresse i live in hull and just wonderd where they are
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