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Ebay, Anyone else buy these seats and Stuggling with the Seller?
Benzo - 23/12/12 at 02:39 PM

Cheap lightweight caterham seats with nice carbon trims

Hi,

found these forsale on ebay, thought that they would do my trick..

They arrived wrapped in one sheet of bubble wrap which they had torn through and been damaged in transit

If anyone else is considering a set of these.. avoid seller 'tricky2809' Because he is proving tricky to get a refund from.

Also he sent me a pair of damaged CSR Arches...

His last words to me -

" I sent the items out in perfect order with royal mail they were tracked and signed for to say they except the items if there was a problem with the items they should of refused them they need to claim of the post office for the damage occured I feel it was nothing to do with me I sent them in perfect condition ."

Currently Paypal Claiming for £461, enough to be out of pocket for scrap as this time of year

[Edited on 23/12/12 by Benzo]


Benzo - 23/12/12 at 02:45 PM

quote:
Originally posted by Benzo

" I sent the items out in perfect order with royal mail they were tracked and signed for to say they except the items if there was a problem with the items they should of refused them they need to claim of the post office for the damage occured I feel it was nothing to do with me I sent them in perfect condition ."




Oh and when he talks about They here he means me..


UncleFista - 23/12/12 at 02:49 PM

"Sale of Goods Act as amended by the Sale and Supply of Goods to
Consumers Regulations 2002.

Section 20 Passing of risk

(4) In a case where the buyer deals as consumer... the goods remain
at the seller's risk until they are delivered to the consumer."

Also the contract with the courier is between him and the courier, they'll only speak to their customer.


Benzo - 23/12/12 at 02:52 PM

quote:
Originally posted by UncleFista
"Sale of Goods Act as amended by the Sale and Supply of Goods to
Consumers Regulations 2002.

Section 20 Passing of risk

(4) In a case where the buyer deals as consumer... the goods remain
at the seller's risk until they are delivered to the consumer."

Also the contract with the courier is between him and the courier, they'll only speak to their customer.


Thank you, just frustrating as ive planned to have my seats mounted up over xmas...

It is currently in a Paypal 'claim' situation..

UncleFista.. You involved in legal work? or just know how to protect your ass?

[Edited on 23/12/12 by Benzo]


maccmike - 23/12/12 at 03:06 PM

Unfortunately I think he's got you there if they were signed for on receipt.
I ordered new kitchen worktops this year, I insisted on checking them over before I signed the delivery sheet but the delivery guy said no he hasnt got time so I refused to accept the delivery.
He came round to my way eventually.
Always check condition of goods before signature.

[Edited on 23/12/12 by maccmike]


Benzo - 23/12/12 at 03:18 PM

quote:
Originally posted by maccmike
Unfortunately I think he's got you there if they were signed for on receipt.
I ordered new kitchen worktops this year, I insisted on checking them over before I signed the delivery sheet but the delivery guy said no he hasnt got time so I refused to accept the delivery.
He came round to my way eventually.
Always check condition of goods before signature.

[Edited on 23/12/12 by maccmike]


I didnt sign tho, someone else did on my behalf..

Regardless of that.. if a claim has to be made to Royal Mail, it will have to be him as he paid for and contracted the postage surely?


UncleFista - 23/12/12 at 03:30 PM

quote:
Originally posted by Benzo

UncleFista.. You involved in legal work? or just know how to protect your ass?

[Edited on 23/12/12 by Benzo]


No nowt like that, just eBay and having problems in the past.
My missus is the expert, 3.5k feedback at 100%


UncleFista - 23/12/12 at 03:52 PM

quote:
Originally posted by maccmike
Unfortunately I think he's got you there if they were signed for on receipt.
I ordered new kitchen worktops this year, I insisted on checking them over before I signed the delivery sheet but the delivery guy said no he hasnt got time so I refused to accept the delivery.
He came round to my way eventually.
Always check condition of goods before signature.

[Edited on 23/12/12 by maccmike]


Receipt signature has nothing to do with condition.
The seller has to get the goods to the customer in the condition they were advertised.

If not, he's not held up his part of the "contract".

If you try get a refund through paypal, they won't refund postage, so sometimes it's worth a bit of aggro to settle with the seller directly.


Ben_Copeland - 23/12/12 at 06:45 PM

Ebay will find in your favor, but you may have to send them back at your cost


Benzo - 23/12/12 at 06:51 PM

quote:
Originally posted by Ben_Copeland
Ebay will find in your favor, but you may have to send them back at your cost


Is it always the way that the item is returned before a refund is given?


Ben_Copeland - 23/12/12 at 06:57 PM

No, you can get a partial refund and keep them. I think you'll struggle to get a full refund and keep it.


Benzo - 23/12/12 at 07:01 PM

quote:
Originally posted by Ben_Copeland
No, you can get a partial refund and keep them. I think you'll struggle to get a full refund and keep it.


I do not want to keep the seats they are damaged..

I'm looking for a full Refund.


Ben_Copeland - 23/12/12 at 07:10 PM

You'll get refund, but you'll be down the postage to return.

On a positive note i know a good place to get top quality seats and wings at a reasonable price.


britishtrident - 23/12/12 at 07:31 PM

Reading the ad the thought that ran through my mind was from the wording the it sounded like the seller is selling rejects & returns? but perhaps that is just me ?


Andy S - 23/12/12 at 07:42 PM

Item specifics
Condition:
New: A brand-new, unused, unopened and undamaged item in original retail packaging (where packaging is ... Read more


quote:
Originally posted by britishtrident
Reading the ad the thought that ran through my mind was from the wording the it sounded like the seller is selling rejects & returns? but perhaps that is just me ?


Benzo - 23/12/12 at 07:52 PM

Learn from my mistakes guys, avoid seller!!


britishtrident - 23/12/12 at 09:45 PM

But read the whole ad it just dosen't add up the seller apparently has an unpredictable supply of these to me that implies seconds or seats that have been stripped out vehicles new or otherwise.

quote:
Originally posted by Andy S
Item specifics
Condition:
New: A brand-new, unused, unopened and undamaged item in original retail packaging (where packaging is ... Read more


quote:
Originally posted by britishtrident
Reading the ad the thought that ran through my mind was from the wording the it sounded like the seller is selling rejects & returns? but perhaps that is just me ?


sdh2903 - 23/12/12 at 10:07 PM

When JK composites send their seats out they come in massive cardboard boxes and inside wrapped in bubble wrap. They might be a few quid dearer but buying off a reputable company can work out cheaper in the end.

PayPal should find in your favor as they tend to side with the buyer no matter what, but you will have to foot the bill for postage.


Benzo - 23/12/12 at 10:14 PM

quote:
Originally posted by sdh2903
When JK composites send their seats out they come in massive cardboard boxes and inside wrapped in bubble wrap. They might be a few quid dearer but buying off a reputable company can work out cheaper in the end.

PayPal should find in your favor as they tend to side with the buyer no matter what, but you will have to foot the bill for postage.


I had jk's in my last car.. nice seats

Just found them alittle flimsey around the back and shoulder even with mounts back to the bulkhead!

Hopefully PayPal will come good )

[Edited on 23/12/12 by Benzo]


sdh2903 - 23/12/12 at 10:22 PM

Did you ask for the floor mounted bases? Mine are reinforced around the bottom and are very rigid just mounted to the floor.


Benzo - 23/12/12 at 10:24 PM

quote:
Originally posted by sdh2903
Did you ask for the floor mounted bases? Mine are reinforced around the bottom and are very rigid just mounted to the floor.


No front and shoulder mounted I had in my last car.