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Kit Parts Direct
theprisioner - 23/1/14 at 10:14 AM

Have you any problems ordering from Kit Parts Direct. I ordered something on line 7th Jan. Followed by a request for shipping status on the 18th. Tried phoning today number not recognised. Can anybody shed some light on this or is it just the phone system again. Kit Parts Direct = Phone:+44 1482 591645


loggyboy - 23/1/14 at 10:58 AM

a few ebay negs with similar issue

http://feedback.ebay.co.uk/ws/eBayISAPI.dll?ViewFeedback2&userid=kitbitsdirect

Other recent positives, although these seem to be for small items or items with no link to listing.

[Edited on 23-1-14 by loggyboy]


theprisioner - 23/1/14 at 12:22 PM

Fortunately they have not debited my card so far:

ebay negative feedback all in the last month all similar to my experience

3 weeks after ordering 0 contact & then contact number goes dead Buyer: e***s Kit Car Wing

Negative feedback rating Paid.... Never got the item and no reply to several emails Buyer: h***c ( 78Blue star icon for Feedback

Negative feedback rating Item buyed 1mont ago, no anawers from seller, item not shipped to me Buyer: n***r

Negative feedback rating Really poor seller, No response in a week, had to open a case Buyer: y***a ( 699Purple star icon for

Negative feedback rating Didn't receive my purchase! Contacted the seller and EBay have opened a case. Buyer: i***o


YOU HAVE BEEN WARNED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Anybody know where I can get ebay item no:290841207302


loggyboy - 23/1/14 at 12:30 PM

Cut your own?

http://www.ebay.co.uk/sch/i.html?_from=R40&_sacat=0&_nkw=neoprene+sheet+adhesive&_nkwusc=neoprene+sheet+adehsive&_rdc=1


DannyScarbro - 23/1/14 at 12:40 PM

I had a similar issue however I phoned and it was sorted immediately.


I ordered some carbon bits on the 4th. Called on the 21st as they say 7-10 working days.

They apologized and I received on the 22nd.

I spoke with a guy called Neil, who was very helpful and sorted the job for me.

I will be continuing to use them and was happy in the end, products look great.


Give them a call ; 0203 432 2679

Many thanks

Dan


loggyboy - 23/1/14 at 01:29 PM

quote:
Originally posted by DannyScarbro
I had a similar issue however I phoned and it was sorted immediately.


I ordered some carbon bits on the 4th. Called on the 21st as they say 7-10 working days.

They apologized and I received on the 22nd.

I spoke with a guy called Neil, who was very helpful and sorted the job for me.

I will be continuing to use them and was happy in the end, products look great.


Give them a call ; 0203 432 2679

Many thanks

Dan


Diffrent company I think, the number you list is a company in essex called Kit Car direct.

The one in question are called kit parts direct and are based in Hull.

Theres a 3rd called kit spares which cause further confusion. They are owners of GBS and i think they have links with kit parts (ex business partner going a seperate ways or similar IIRC)

[Edited on 23-1-14 by loggyboy]


theprisioner - 23/1/14 at 01:42 PM

What about Kit Car Parts Direct are they the same as Kit Parts Direct very confusing!


Cos the ebay site is maintained by Kit Parts Direct

[Edited on 23/1/14 by theprisioner]


the constant builder - 23/1/14 at 02:15 PM

The one which is based in Hull (area Hull area code is 01482) is I believe run by the guy you used to be involved with GBS (Robin Hood), the one based in Nottingham (area) is the parts business of the current GBS owners (Richard Hall etc). Alastair, call me if you need a further explaination. Suppose I better go and play with some spreadsheets....


femster87 - 23/1/14 at 02:35 PM

Kitsspares is GBS link here http://www.kitspares.co.uk/

Kits part direct is a different business


Myke 2463 - 23/1/14 at 03:33 PM

Kit Car Direct
Whitbreads Farm House
Chatham Green
Chelmsford
Essex
CM3 3LQ
Tel : 0203 432 2679

.............................................

Kitsspares is GBS www.kitspares.co.uk/

............................................

Kitpartsdirect
Matrich House, Goulton Street
Kingston Upon Hull
HU3 4DD
United Kingdom
Email: sales@kitpartsdirect.com
01482 591645


theprisioner - 24/1/14 at 09:28 AM

Kit Parts Direct http://www.kitpartsdirect.com is a site operated by Tool Shop Direct Ltd

Tool Shop Direct Ltd
On their web page they state they are under new ownership


alfas - 21/3/14 at 08:24 PM

in the meanwhile its march..and this dealer has collected a rather bad feedback with ebay now. parts are offered , but do not arrive at the buyers.

how ebay is allowing such people to run a shop?


ReMan - 21/3/14 at 11:05 PM

Why are folks still buying?
If I saw a page of feedback like that, I'd never buy however good the bargain±!


alfas - 22/3/14 at 08:59 AM

people often tend to click buy-now first, followed by reading the feedback, even it should be done vice versa.

also prices are very "attractive"...so if it comes to the price people often forget to switch on their brain!!


jacko - 22/3/14 at 02:06 PM

Have a read what i put half way down this link
http://www.locostbuilders.co.uk/viewthread.php?tid=188561
Jacko


alfas - 15/4/14 at 08:29 PM

after the nightmare with kitparts direct (finally i got my money back from paypal!!)

next approach:
ordered some parts at kitcardirect.co.uk

not all parts in stock as they are made after order....but payment needs to be made immediately

so i ordered the parts at 10th march 2014 , paid instantly....and i´m waiting...and waiting....

04th april i got an email incl. tracking number: parts are delivered

10th april i checked myselves online with the treacking number: number unknown

i sent them an email...and got a reply next day (11th)


"The parcel hasn’t been collected from us yet – the courier hasn’t turned up so I have chased this and I will let you know when it’s been collected.I don’t know why ???"



11th april i sent them an email asking about the status

no reply until 15th!!!!!!

so i phoned them today: sales department was busy, but got an email reply:

"thanks for calling us. We have rescheduled the collection of your parcel twice - we did it again today. I don't know why the courier has not collected them yet ? It has been sitting waiting for a courier for a few days now. We can only ship this parcel by this courier due to the size and weight. We cannot use a different courier as we do not have accounts with anyone else in Germany. I will let you know when the parcel has been collected. Apologies for the delay."


[Edited on 16/4/14 by alfas]


Ben_Copeland - 15/4/14 at 08:38 PM

quote:
Originally posted by alfas
after the nightmare with kitparts direct (finally i got my money back from paypal!!)

next approach:
ordered some parts at kitcardirect.co.uk

not all parts in stock as they are made after order....but payment needs to be made immediately

so i ordered the parts at 10th march 2014 , paid instantly....and i´m waiting...and waiting....

04th april i got an email incl. tracking number: parts are delivered

10th april i checked myselves online with the treacking number: number unknown

i sent them an email...and got a reply next day (11th)


"The parcel hasn’t been collected from us yet – the courier hasn’t turned up so I have chased this and I will let you know when it’s been collected.I don’t know why ???"



11th april i sent them an email asking about the status

no reply until 15th!!!!!!

so i phoned them today: sales department was busy, but got an email reply:

"thanks for calling us. We have rescheduled the collection of your parcel twice - we did it again today. I don't know why the courier has not collected them yet ? It has been sitting waiting for a courier for a few days now. We can only ship this parcel by this courier due to the size and weight. We cannot use a different courier as we do not have accounts with anyone else in Germany. I will let you know when the parcel has been collected. Apologies for the delay"


thats a nightmare!!! and only excuses!!!

[Edited on 15/4/14 by alfas]


What are you trying to order?


alfas - 15/4/14 at 10:07 PM

a set of half-doors in fibreglass and a pair of nose winglets