OK its my turn to have a rant !

2 weeks ago a certain firm said they had a certain part ( posted on this site i think it was 140 of them )that i needed for my build !
so i decided to phone them and order one !

Ive already got 1 on order and as yet its not appeared, so now i have 2 parts on order ( i can use both as i have 2 cars)

so last week the chap said phone me tomorrow and check, so i did, and he replied yes have one here , so payed and ordered a few more parts as well, and was told it going to be posted in the morning,
so being a sucker that i am thought great will be able to get on with my build ( or at least get it on its wheels ! )

so over the weekend i thought the part hasn't turned up, so phoned him today,
and was told the parts didn't come in !,
then got told they was welded up wrong !

and i should get it by the end of the week,
then in the next breath he said they will get them hopefully by next week, ( so i work out I'm getting it before he receives them, wow that's magic or kit car bullshit)

so why do these people lie like poo !
if i had of known they didn't have one in stock i would of waited a while longer for the first chap ( who is having his own problems at the moment)

it really pisses me off ,
so now i have payed even more money out and still have nothing to prove and have to wait some more !

if they told the truth in the first place the kit car market would be a better place !
or do they just want to run the company's on other peoples money !
which is earned by a lot of hard work!

i can spend other peoples money but chose not to !

I wonder if it's a company south of Cambridgeshire and north of London!!! if so it could be the same company I'm having difficulty with. U2U me if you want

Tell them/him you want your cash back
And name and shame smucking winkers

I'm in total agreement with you - it's ridiculous how we're expected to just put up with it.

What's also annoying is when you go to a kit manufacturer and are made to feel a bit of an intruder on someone else's patch, rather than somone who's about to part (or already has) with serious amounts of cash that isn't withdrawn from the magic well at the bottom of the garden!

Name and shame them anyway - if it was a regular car manufacturer you would, so I don't see why people are so protective of company's that have taken their cash and KNOW they are taking the pi$$ out of them at the same time!

[Edited on 23/10/06 by StevieB]

i think you can all guess who it is !!
i know its only a week but when i tell some one they will get it , THEY DO !,

I DONT LEAVE THEN WAITING


[Edited on 23/10/06 by ch1ll1]

I think you should name and shame so others have a possible warning...

Oh no not again!!!!!!

Same problem, same company (pretty sure), sounds like same part, ordered for same reason (stated in stock), given exactly same answers and I've waited just over 2 weeks now I think. Have some other parts on order from them via another company as they were selling them cheaper (wierd I know!) been waiting on them coming up to a month now! My builds completely stopped now and I have loads of time on my hands while I'm not at work. Does annoy me but I understand they are busy at the moment but from my point, you shouldn't run a company like this or treat your customers like this.

kit car building for me has spanned thirty years,in the main the products have moved on but the companys behind them have not.I run a service business,not difficult,do what you say and customers recommend.I would find it more trouble to mess them about

f.a.o DARREN @ gts
have been trying to ring you all day !
on both numbers !
please get in touch on 07850 368135

cheers paul

quote:

---

Originally posted by ch1ll1
f.a.o DARREN @ gts
have been trying to ring you all day !
on both numbers !
please get in touch on 07850 368135

cheers paul

---

i have already spoke to Calvin about this problem
and he was a gent over the matter

as long as i was speaking the truth !
and not bitching for no reason

quote:

---

Originally posted by ch1ll1
i have already spoke to Calvin about this problem
and he was a gent over the matter

as long as i was speaking the truth !
and not bitching for no reason

---

Ah so the names out. As a suggestion, I always find it best to E mail Darren, he usually responds within a day, usually. Scott's quite helpful there but doesn't know nowt about the stock (not his fault as its not his job really). I spoke to Rally Design ref:wishbones which are coming via Darren and they have same answer as us. Next week! Oh roll on next week.

I spoke to scott the other day, apparently its a supplier issue, the guy that makes his wishbones, de-dions etc let him down so he has had to find a new supplier and its put orders back a couple weeks or so.
Before anyone has a go i would like to add that this is what i was told by a GTS employee, i have no other information, i am not taking sides, merely sharing the details i have.
Cheers.

quote:

---

i have no other information, i am not taking sides, merely sharing the details i have.

---

as with any other company in all areas of the country, you can get a refund if the item is not in stock when they say. simple. if the item is not sent, or suddenly is not in stock. get a refund. go elsewhere...................

they will then eventually realise truth is the best policy.

Yeah but the price is right, I've seen the kit fitted so am confident in it and some company's exclusively make some parts. Stuck between a rock and a harder place. And also I'm sure Rally Design are advertising stuff at the wrong price others have agreed but they stick by it so I'm not gonna shout about it. Sshh don't tell everyone though.

well so much for the promised phone call today !

cheers daren !

dont think i will be buying my next kit from you !
but i will phone in the morning !

[Edited on 25/10/06 by ch1ll1]

well guys keep a look out
as soon there is a new online company appearing that will provide the ultimate solution for locost builders, every single part to build locost derivatives will be available online with exacting stock levels so you know before you order if the part is ready for immediate dispatch
how do i know this ??
well we are making all the fabricated parts for this new company, dedions , wishbones etc in assembled and in component form even chassis
will post as soon as they are ready and online

thought you all might like to know as you seem to be having some frustations in recieving parts

best regards

marc

Got an addy?

Yeah come on no teasing. Got an expected date as it could be worth cancelling my order if its going to take any longer. Getting a little worried as money went straight away.

think they will be ready to lauch 3rd week in november, currently they are gathering stock and inputting all the web stuff, so it all starts on the right foot from the begining

best regards

marc

Excellent. Start work 3rd week November so should have some money coming in. Good plan getting everything in stock beforehand, makes sense. You'll be putting a link up when they're ready to go will you? Can't wait, thanks Mark.