mrwibble
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| posted on 29/10/09 at 05:59 PM |
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bghgeartech
anyone had problems with service from these guys, my chassis is nearly 4 weeks late, with chris blaming an uncollected chassis holding everything up.
I just want a firm date so that i can organise time off/collection... but he keeps promising to get back to me and not bothering...
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franky
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| posted on 29/10/09 at 06:04 PM |
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speak to the other fella who works there.... he gets things moving.
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rusty nuts
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| posted on 29/10/09 at 07:33 PM |
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Can only say that when I dealt with them I had excellent service and product.
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contaminated
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| posted on 29/10/09 at 08:24 PM |
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If you can't get Chris speak to Steve. They were recently very helpful to me and I don't think you have too much to worry about. They are
busy though and I think only just coming out of holiday season.
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jeffw
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| posted on 29/10/09 at 09:23 PM |
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Both Steve & Chris are genuine guys so I'm sure they are doing their best.
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mrwibble
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| posted on 30/10/09 at 11:59 PM |
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quote:
Originally posted by jeffw
Both Steve & Chris are genuine guys so I'm sure they are doing their best.
tbh, i felt they were good guys, but chris seems frightened of giving me bad news, when i'd rather just know.
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Steve Hignett
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| posted on 31/10/09 at 12:32 AM |
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Speaking on behalf of McLannahan - he was messed around when it came to something as simple as the front light pods. As far as I recall it went
somthing like, I haven't got any, then can't get any, then I've only got 5 sets of Left's etc and then don't think
I'll get any Right's for a while, and so on.
Nice guy's but not what you'd credit with good customer service or business acumen.
Something obviously missing from several of the KC companies nowadays, which is a shame in this day and age...
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