lewis
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 posted on 22/12/11 at 06:41 PM |
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Kit parts direct
I bought a pair of there carbon stone guards & when they turned up the quality was rubbish,all sides were wonky and not symmetrical at all,I
contacted them and got a few emails back saying they were looking into it after I sent them pictures,the last email I recieved from them was on the
8th of dec and now they are not returning my emails,poor show if you ask me
http://www.kitpartsdirect.com/pages/exterior_trim_132999.cfm
I am a driving god!..........sort of
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Volvorsport
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| posted on 22/12/11 at 06:48 PM |
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doesnt suprise me.....
www.dbsmotorsport.co.uk
getting dirty under a bus
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Alfa145
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| posted on 22/12/11 at 06:59 PM |
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if you're getting no joy with email have you tried ringing them?
EDIT: Its not GBS KitSparesDirect like I thought it was. KitPartsDirect does have a bad rep. I'd never buy anything from them, even if they were
the cheapest.
[Edited on 22/12/11 by Alfa145]
[Edited on 22/12/11 by Alfa145]
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AndyW
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| posted on 22/12/11 at 07:25 PM |
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Im surprised they had them in stock.....thats all I have to say
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L5W
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| posted on 22/12/11 at 07:56 PM |
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I think Bumble ordered the same ones and ended up having sending them back for a refund due to poor quality too, might be worth a u2u to him to see
how they sorted the issue for him.
Saying that, I've ordered mirrors from them without any problems.
Currently got issues with MK myself - ordered a manufacturers plate from them early october, my cheque has been cashed and its not arrived. Three
phone calls, two emails and one u2u later and I've either had unsatisfactory responses or no response at all. I can't book IVA without it
and its holding me up 
In hindsight, I wish I'd just made my own now. Anyway, rant over....
hope kit parts pull their finger out and get your stone guards sorted
Lee
http://l5w-mk-indy-zetec.blogspot.com/
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Grimsdale
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| posted on 22/12/11 at 10:13 PM |
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mr kit parts direct is, and always has been a crook. It's unfortunate that you did not know this. If you paid by credit card, i would aim to get
my money back from there. If not, chalk it up to experience. You'll be lucky to get anywhere with a complaint to him.
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myke pocock
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| posted on 22/12/11 at 11:32 PM |
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Strong words Guys. If he is that bad then why is he still trading?
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wylliezx9r
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| posted on 23/12/11 at 12:21 AM |
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I've heard of towns creating twinships.......perhaps kitpartsdirect should partner up with GTS Tuning.......... just a thought..
I spent a lot of money on booze, birds and fast cars. The rest I just squandered.
George Best
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Irony
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| posted on 23/12/11 at 10:17 AM |
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Personally I am stocked some of these businesses exist. There is zero excuse for bad customer service. My MD says that a business who doesn't
answer the phone isn't worth doing business with. The easiest sale in the world is when a customer rings up and want to order something.
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macc man
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| posted on 23/12/11 at 11:03 AM |
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I had the same issue a while back. I still cringe when I look at them on the car. Must make some new ones soon.
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lewis
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| posted on 23/12/11 at 11:08 AM |
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Ditto to all above they were cheap so thought I would take a gamble,really don't know how they carry on trading selling crap products & zero
customer service skills
I am a driving god!..........sort of
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jossey
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| posted on 23/12/11 at 11:19 AM |
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im nipping up to see them if we all fancy a road trip to "discuss" the issues we have ALL had.
Thanks
David Johnson
Building my tiger avon slowly but surely.
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lewis
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| posted on 23/12/11 at 11:39 AM |
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Mate I would live to pop up and pay them a visit if they were a little closer I would do just that.
I am a driving god!..........sort of
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Alfa145
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| posted on 23/12/11 at 11:47 AM |
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Bit too much of a treck for me to Hull. I just vote with my wallet and buy elsewhere.
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Taura
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| posted on 27/12/11 at 04:01 PM |
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I bought 2 harnesses just before christmas last year, the items were delivered in perfect condition, 2 days later. I am sorry to hear that some of you
had problems.
They seem to be getting more products for sale though, so they must be getting the orders.
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lewis
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| posted on 27/12/11 at 04:42 PM |
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I have no problems with there delivery (but took a week and a half) its the quality of the product and the after sales I have a problem with,I will
take my money else where next time.
I am a driving god!..........sort of
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