degmwilliams
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| posted on 13/7/12 at 09:53 PM |
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Talon Motorsport
Over 5 weeks ago I bought 24 bushes from talon motor sport for my kit car project from eBay. Weeks on I asked where my parts where and he said he sent
them, these never turned up. I emailed talon and he promised to resend them recorded delivery the next day, a week later after not receiving again he
said sorry I was just waiting to see if they turned up and il send recorded the next day recorded. 10 days has now gone past and no bushes. I
contacted talon asking what was going on and am just being ignored. I can't believe how poor the customer service is from this company.
Building a tiger Avon st170 (slowly)
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SeanStone
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| posted on 13/7/12 at 10:02 PM |
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did you pay by paypal? if so just go through the ebay process of not recieving the item. if they can't prove they arrived, you'll get your
money back
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degmwilliams
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| posted on 13/7/12 at 10:10 PM |
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I've done this but not happy, all I wanted was my parts. I've asked twice to see what address they posted too but no reply in 3 days. Does
any one they address or phone number so I can get hold of them in person.
Building a tiger Avon st170 (slowly)
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AdrianH
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| posted on 14/7/12 at 07:32 AM |
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I have never had any issues with Phil at Talon, but things can go wrong for various reasons.
If you look on his ebay pages you will find lower down after the description the following
Business seller information
Talon Motor Sport
Contact details
Click on the contact details and you will have address and Cell phone number.
Adrian
Why do I have to make the tools to finish the job? More time then money.
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fullpint
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| posted on 14/7/12 at 07:43 AM |
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I presume this is not Talon as in Talon Eng down in Yeovil? If it is I do have a contact number for them.
Customer service is number ONE for me. Customer Is 'KING'..
I've over 28 years in dealing with magnesium wheels. Refurbishment and can powder coat most metal parts. Visit my web site if you wish..
www.tpcs-magnesium-refurbs.co.uk
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mikeb
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| posted on 14/7/12 at 07:54 AM |
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From what I know this isn't typical, Phil has a good rep. Try a pm on the haynes forum.
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SeanStone
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| posted on 14/7/12 at 12:28 PM |
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Well if you google Talon motorsport, this thread now comes up! So they might want to sort it out and clear it up here 
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