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Author: Subject: more ebay grief -advice
crutch

posted on 31/7/12 at 12:33 AM Reply With Quote
more ebay grief -advice

sold a caravan on the bay. guy came along, moaned about a few things and knocked me down on price. He paid cash and took away.

Now he says there is other problems with the van and wants to bring it back for a refund. The problems he states were fine on the day he took it. He did also say his son was a caravan trader. I wonder wether he has swapped parts over..

I emailed to say sold as seen but he said he will bring it back.

advice please

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ashg

posted on 31/7/12 at 05:42 AM Reply With Quote
if his son is a trader then he knew what he was looking at from day 1. tell him to go walk or take you to court.





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jossey

posted on 31/7/12 at 06:53 AM Reply With Quote
If you did not offer a warranty then tell him it's sold as seen and no refunds are available.





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Slimy38

posted on 31/7/12 at 07:03 AM Reply With Quote
Very simple case of 'let the buyer beware'. He's not got a leg to stand on.
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Jon Ison

posted on 31/7/12 at 07:13 AM Reply With Quote
caveat emptor
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stevegough

posted on 31/7/12 at 07:36 AM Reply With Quote
He's a dealer! tell him to take a running jump!





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balidey

posted on 31/7/12 at 07:41 AM Reply With Quote
It is really as the others have said, not your problem.
But, lets play devils advocate.
What if he has since inspected the chassis and its about to snap in half, would we all be happy to take that on the chin?
What if the OP was infact the buyer of a kit car that he since discovered a major fault, would we all be offering the same advice?
I guess a lot depends on the type of fault the buyer has discovered.





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loggyboy

posted on 31/7/12 at 08:18 AM Reply With Quote
quote:
Originally posted by balidey
It is really as the others have said, not your problem.
But, lets play devils advocate.
What if he has since inspected the chassis and its about to snap in half, would we all be happy to take that on the chin?
What if the OP was infact the buyer of a kit car that he since discovered a major fault, would we all be offering the same advice?
I guess a lot depends on the type of fault the buyer has discovered.


Not at all. Thats the whole deal with sold as seen, you need to satisfy yourself that the product is to YOUR satisfaction PRIOR to handing over the money. Not only that, but bidding is contract, so unless there were things specfically different to 'as described' then he shouldnt have been knocking money off anyway.

The chaps is just like this one:







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Hellfire

posted on 31/7/12 at 08:19 AM Reply With Quote
quote:
Originally posted by balidey
It is really as the others have said, not your problem.
But, lets play devils advocate.
What if he has since inspected the chassis and its about to snap in half, would we all be happy to take that on the chin?

I wouldn't be happy, no. But as the buyer, I accept it's my responsibility to check. I certainly wouldn't go back to the seller asking for my money back.......

What if the OP was infact the buyer of a kit car that he since discovered a major fault, would we all be offering the same advice?

Yes, because that is the law and provided there was no misrepresentation, is covered by the Sale of Goods Act 1979 (as amended)

I guess a lot depends on the type of fault the buyer has discovered.

Provided there was no misrepresentation in the original advert - Caveat Emptor









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crutch

posted on 31/7/12 at 12:42 PM Reply With Quote
told him sold as seen. He has moaned on one point that the sleeping annex is moldy (i did not know or advertice condition) I offered to meet half way on a new one as a gesture of good will. He sent this

"i will be bringing it back tonight and i guarrentee i will be compensated"

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computid

posted on 31/7/12 at 01:19 PM Reply With Quote
quote:
Originally posted by crutch
told him sold as seen. He has moaned on one point that the sleeping annex is moldy (i did not know or advertice condition) I offered to meet half way on a new one as a gesture of good will. He sent this

"i will be bringing it back tonight and i guarrentee i will be compensated"


Might be worth getting a few large mates around for a BBQ and making sure the seven is in the garage.






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ChrisW

posted on 31/7/12 at 01:29 PM Reply With Quote
quote:
Originally posted by crutch
told him sold as seen. He has moaned on one point that the sleeping annex is moldy (i did not know or advertice condition) I offered to meet half way on a new one as a gesture of good will. He sent this

"i will be bringing it back tonight and i guarrentee i will be compensated"


Call the Police and report threatening behaviour. That's demanding money with menaces if ever I heard of it!

I'd then be telling him that any concerns must be addressed to you in writing and that you will give them your full consideration. If he does, and you're confident that you're in the right, tell him to take it to small claims. In my opinion it's sold as seen, especially considering that he has admitted to being a dealer. Unless he can prove that you also had in depth knowledge of caravans it puts you in the position of layman in the eyes of the Court. In other words, as an expert in caravans, if he didn't spot a fault on inspecting the vehicle prior to sale how could he expect you to have spotted it?

Chris





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twybrow

posted on 31/7/12 at 02:13 PM Reply With Quote
Let him bring it back, and then call the council to report someone fly tipping a caravan!

Ignore the emails - he is trying his luck. I would not even respond to that type of threat. eBay seems to be full of this type of person now, and sadly, eBay tends to fall on the side of the buyer. But in this case, it sounds like you have nothing to worry about. If you did not describe the condition incorrectly, and he drove away with the caravan having 'done a deal', it is not your problem - you formed a contract, you completed on said contract.. end of unless he can prove (in a court) that you intentionally mis-represented it (and even then, he is clutching at straws).

The rules are slightly different when buying a car, but this is not a car, and he does not have any come back against you unless he wants to try his luck in a small claims court.

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loggyboy

posted on 31/7/12 at 02:18 PM Reply With Quote
Caravan, caravan trader, threatening behavior.... sounds like a pikey - be very careful!





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Jamster1233

posted on 31/7/12 at 02:24 PM Reply With Quote
as all the others said you have nothing to worry about but be intresting to see if he comes back or if hes threatning

quote:
Originally posted by crutch
sold a caravan on the bay. guy came along, moaned about a few things and knocked me down on price. He paid cash and took away.

Now he says there is other problems with the van and wants to bring it back for a refund. The problems he states were fine on the day he took it. He did also say his son was a caravan trader. I wonder wether he has swapped parts over..

I emailed to say sold as seen but he said he will bring it back.

advice please

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jossey

posted on 31/7/12 at 02:33 PM Reply With Quote
give me his number im with my legal team they will chat with him on your behalf....

PS why did he buy from you if his son is a caravan dealer. D*CK HEAD

David

[Edited on 31/7/12 by jossey]





Thanks



David Johnson

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Jon Ison

posted on 31/7/12 at 02:57 PM Reply With Quote
Not a nice situation to be in, you are in the right, he is in the wrong however I'm not sat where you are.

If he his been this threatening then I would consider having some sort of recording device to hand just in case he does turn up, dependent on how real you feel the threat is it may be worth ringing the non emergency police number for advice and to forewarn them they may get a call, I guess you didn't note his reg number when he collected ? I guess none of us would have but you will have his contact details address etc from the winning bid ? Maybe worth checking its a genuine address and passing these details onto plod if you contact them, they will know if he as form ?

What does he claim thew faults to be ?

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crutch

posted on 31/7/12 at 08:47 PM Reply With Quote
Thanks for the replys and support chaps.

I advertised the van with a long list of known faults but also stated there maybe items i have missed. The actual problem he has is with the extras. I said i will include in the auction all the caravan extras as we wont be going anymore. So there were 2 awnings and a sleeping awning which goes on the main awning.

I said they were welcome to have the extras with the van but stated no condition. When he took the van away it was raining very hard and i had put the gear in the garage on the 7. The porch awning rolled off and he forgot to take.

He called back and knocked on the door asking if he had definatly got the sleeping annex, i went to the van checked and saw he had but never checking the garage and noticed the porch one. When he went i noticed the porch awning. i emailed to say my fault and i would deliver at my expense (i regualry drive near his 2hr away address with work or i would shiply it)

He said he was not happy about that. He then said the sleeping annex had been put away wet so was mouldy. I never stated condition but also offered to pay to have it cleaned. (i may have put it away wet)

He then said the blown air heating didnt work but i checked it the day he had it and it was fine and also been fine. I explained he needs to read the manual as it does have many settings inc themostatic settings.

Thats when he sent the threatening email.

My pal is a copper so i emailed back saying i did not like his tone or where he was going with it and i had taken advice from my police friend. I still offered to meet in the middle on the resolution to his problems. I feel i have been very fair more than required. Ebay people i suppose.

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ashg

posted on 31/7/12 at 09:26 PM Reply With Quote
sounds like a tit. if i got a camper and it had a bit of mould in the tent bit i would have gone indoors got a cloth and got scrubbing, seems like a pretty logical thing to do. used is used new is new. buy used get used dont expect new....





Anything With Tits or Wheels Will cost you MONEY!!

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balidey

posted on 2/8/12 at 06:56 AM Reply With Quote
Any update on this? Did the guy turn up on your doorstep?





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Ninehigh

posted on 2/8/12 at 07:42 AM Reply With Quote
quote:
Originally posted by jossey
give me his number im with my legal team they will chat with him on your behalf....

PS why did he buy from you if his son is a caravan dealer. D*CK HEAD

David

[Edited on 31/7/12 by jossey]


Because his son has an identical (but a "bag o' poo" ) caravan he's trying to get swapped for yours?

Surely a genuine complaint would have been taken through ebay by now?






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