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BT Home Hub problem

liam.mccaffrey - 8/12/08 at 01:53 PM

I have a BT Homehub and am having problems connecting to it with one of my laptops.

I have 2 inspiron 1501 laptops both running vista

I can connect wirelessly with one of them but not the other. I have messed with the settings endlessly but with no joy. My ipod touch also works with no problems

I can however connect with ethernet.

I am coming to the conclusion that the wifi in the laptop ist kaput.

Next thing i am going to try is connecting under a live linux distro

Anyone have any other suggestions?????

BenB - 8/12/08 at 01:59 PM

When you say you can't connect how far do you get? Does it see the server at all? Are you connecting but not showing up an IP? Can you ping that IP if you are getting one?

Mark Allanson - 8/12/08 at 02:00 PM

I have exactly the same problem, changed to BT from Pipex and cannot configure one of the laptops to the hub, all the PC's and the Mac work fine though. Are there different flavours of wifi?

JonBowden - 8/12/08 at 02:05 PM

I've had a similar problem.
When I searched the web, it did seem that there were different levels of encryption available for the passwords and this seemed to be the problem. I'd guess that I could make some changes to the router configuration to fix this but I have not been back to this site since.

vinny1275 - 8/12/08 at 02:35 PM

It could be that one laptop is missing the WEP / WPA / WPA2 drivers (whatever the home hub is using). In XP it's a separate download, but I think it's std in vista.

The other thing is whether you have MAC address filtering turned on on the home hub (This limits connections to the physical hardware address for the wireless card in the laptop, and is nothing to do with apples....) - maybe one is added already but the other isn't.

BTW, BT's home hubs are known as being insecure in their default settings - there is quite a lot of info on the web on how to secure them...

HTH

vince

liam.mccaffrey - 8/12/08 at 03:32 PM

the laptop is connecting to the homehub, but only with a local connection no internet

britishtrident - 8/12/08 at 05:23 PM

It might be a channel issue -- I encountered this last month at first I put it down to one of the PC's was on win 98 (really !) BT Home hubs are a pain in the bum Try forcing the hub onto a particular channel.