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What is this advert selling ?
zilspeed - 17/3/09 at 05:08 PM

Just had a blazing row with Maplins

Ordered one of these online from Maplins.

It arrived today in a very small envelope.

So, I know it says £3.49, but based on the description and the title of the page, what should I have expected ?






Should I have expected a laptop PSU to arrive ?


mangogrooveworkshop - 17/3/09 at 05:11 PM

yes


[Edited on 17-3-09 by mangogrooveworkshop]


mangogrooveworkshop - 17/3/09 at 05:12 PM

what did you get john


UncleFista - 17/3/09 at 05:14 PM

I "thought" it was a splendidly cheap laptop PS.
After reading the small print (only cos it was obvious from you post something was up) it does say "tip" in the description, but AFAICS that's the only clue...

Letter to head-office time (get a screen grab first) ?

[Edited on 17/3/09 by UncleFista]


zilspeed - 17/3/09 at 05:21 PM

I got a tip for a laptop psu.

The girl on the phone made the mistake of deciding to cut right across me and put me straight.
Clearly, this was not going to happen, so she got both barrels.
I know call centre staff have a tough life, but it's mabe best not to basically call customers idiots.
Will send them a letter.


lsdweb - 17/3/09 at 05:24 PM

I'm tempted to order one myself!


off-road-ham - 17/3/09 at 05:33 PM

Hi, I would think about contacting trading standards about this as I have read the page and as far as I can see it is a psu that you order with the tip you desire.
Then product discription says
Product Features



Suitable for powering your laptop or other electronic digital products
Switchable DC 15 - 16 - 19 - 19.5V with optional DC 18.5 - 20 - 22 - 24V outputs, selects voltages automatically
Intelligent in-built surge protection circuitry to ensure sensitive electrical circuitry is not damaged
Clear easy to read display shows selected output voltage
Supplied with AC mains input cord and cable tidy strap

I would contact maplin asking for the rest of the parts listed in the disciption.


oldtimer - 17/3/09 at 05:35 PM

Very misleading, it does make it look like you are ordering a power supply and choosing the tip size you want with it. Keep up the pressure.


JoelP - 17/3/09 at 05:57 PM

you are entirely correct John, a diabolically misleading advert:

"Supplied with AC mains input cord and cable tidy strap "

Or not, as the case may be.

Im tempted to order one on my credit card and kick up a stink too.

I'm tempted to think that that advert WAS written for the full thing and some numpty has uploaded it wrongly. There's no way they could have it that wrong by accident.

[Edited on 17/3/09 by JoelP]


zilspeed - 17/3/09 at 06:08 PM

I said to the girl that the page needs to be changed.

She said "No Sir, the page will not be changed."

It may only be £3.49, but I'm not letting go.


Mark G - 17/3/09 at 06:21 PM

They've advertised the psu for that price so they must sell it for that price.

If I were you I'd be copying that page to your hard drive so that you have something to go buy when they change the advert.

Taking into account that it says with clear and easy to read display etc I'd say they've definately dropped one on this...


Howlor - 17/3/09 at 07:02 PM

quote:
Originally posted by lsdweb
I'm tempted to order one myself!


Trigger!


omega 24 v6 - 17/3/09 at 07:03 PM

Get CalvinX back he'd tell you one thing
" Trading standards"
Get a screen capture before it's taken down. I'd have expected the whole shebang as well.
from what you've got it's more like a shoddy ebay scam type advert when your not bidding on what you think you are.


Keith Weiland - 17/3/09 at 08:25 PM

Should have definitely received a power supply from that description.


tomprescott - 17/3/09 at 08:44 PM

It gives dimensions which if you checked carefully would raise questions, but I think from title and picture they're trying to be deliberately misleading!

Threaten them with trading standards....


Paul TigerB6 - 17/3/09 at 08:47 PM

quote:
Originally posted by Mark G
They've advertised the psu for that price so they must sell it for that price.



Actually thats not true - any retailer has the right to refuse to serve you and sell an item, even if it was been wrongly priced.

Still - as above - i'd definately contact Trading Standards as the advert is very misleading and they may view it as misrepresenting the item actually for sale. I think all that will happen is they will change the advert but you may get the item as a "gesture of goodwill"

[Edited on 17/3/09 by Paul TigerB6]