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UPS that will not switch on - advice required
Agriv8 - 5/10/10 at 09:02 AM

about a year ago we upgraded the ups protecting our servers and coms kit.

this released 2 APC RT3000 XLI rack mount version which went onto the disposal pile.

due to the batteries we were awating to dispose through a WEE chanel when we found a use in one of the other offices.

So off the scrap pile they come But I can not switch the little beggers on.

I assume the control panel is run from the batteries as I cant swich it on it wont charge the batteries.

It has been left pluged into the mains for 3 day no joy.

Now the batteries are sealed small 12v ones so thinking that pull some of these out and charge each single battery outside the ups can anyone advise a way / how to ?.

OR anyone with a sneaky way to switch a UPS on that is completley flat ?

thanks

Agriv8


vinny1275 - 5/10/10 at 09:21 AM

Hi Iain,

The panel will run if the batteries are flat and the mains is on - if the controller's working, the batteries will charge without the panel being switched on.

I've had the batteries in the floor mount ones bulge so much they need quite a bit of leverage to get them out of the case, but also a few where the control unit seems to have failed completely, or intermittently switches off, even if the batteries were in good condition and charging...

just to check - did you take the batteries out to move them, then forget to connect them back up? If not, it sounds like they're scrap....

Cheers


Vince


GreigM - 5/10/10 at 09:58 AM

are you switching it on correctly - I've seen various configurations - one needed the button to be held down for >15s, another needed the button pressed twice etc...


Agriv8 - 5/10/10 at 09:59 AM

Thanks Vinney I think I understand that.

If I just had 1 unit but 2 both that the control pannel has failed while in storage seems a little strange.

Tried switching on with no batteries connected - no joy - notheing seems to wake the unit up

Regards


dan__wright - 5/10/10 at 10:19 AM

first thing i would do is brain dead then and try again

make usre unit is plugged in and has a mains supply
hold power off button for 3 secs
remove mains supply
hold off button again for a few seconds, you should hear a lound clunk

re-connect power
hit the on button twice, first will turn the controller on, seconds will turn on the output and put the system online.

do you get any status lights?


Agriv8 - 5/10/10 at 10:28 AM

thanks Dan will try that.

just re reading the manual that came with the unit and they are shipped with one of the battery 'TRAYS' Disconected with insctruction to connect before power on.

Belive this is to gaurd against the 'Feature ' that I am experiencing (while in are storage ) as we were binning them did not think to disconnect a tray before putting them on the scrap pile.

Thanks and regards

Agriv8

[Edited on 5/10/10 by Agriv8]


dan__wright - 5/10/10 at 10:31 AM

yeah one of the modules is disconnected during shipping put you can just pop the cover of and reconnect it, even so it should still power on with them disconnected.

i think the smartups are ok but i know symetras destoy the battery's if left connected with no power.


Agriv8 - 5/10/10 at 11:21 AM

Thanks again Dan

tried the ...

hold power off button for 3 secs remove mains supply hold off button again for a few seconds, you should hear a lound clunk

no clunk & no lights so maybe the batteries are fubared but the couple i tested were showing a 0.02 volts suppose I have lost nothing to try charging a tray full up ( individually ) and see what happens.

what can I use to charge them ?

Neither of the units do nothing when connected to the main with or with out the batteries connected thus my thought about the control pannel running off the UPS'ed side

thanks once again


dan__wright - 5/10/10 at 01:38 PM

theres an led on the back, is that lit up?


Agriv8 - 5/10/10 at 04:33 PM

dan,

cant see any leds on the back

photo's bellow.

Description
Description


Where should the LED be ?

thanks once again

Agriv8


McLannahan - 5/10/10 at 05:06 PM

My new UPS arrived so dead that it took a good 24 hrs plugged in before it registered the supply. Absolutley fine now with a good standby battery life.

Second one bought at the same time fired straight up (after connecting the batteries on both units obviously) and just didn't need the same charge the first one did.


dan__wright - 5/10/10 at 05:58 PM

im not 100% as the pic is a bit blurry and its looks different to the ones i have of that model but....

there's a switch on the back, has two positions, online and bypass.........


make sure its set to online