Just found out from wifey our 3-year-old 28" Thompson widescreen TV needs a new tube, £1100 say the repair people. I think, the warranty may have just expired, if so, can anyone recommend a decent HD-ready 28/32" LCD TV please?
THe shop we bought it from, Miller Brothers in Peterborough, closed about a month after we bought the thing, but there's a head office in Doncaster. Are they a franchise or chain store and if franchise, what are the rules about liability in the case of warranty claims?

[Edited on 26/7/06 by Browser]

woolies are selling them for around £600

btw I bougt a cheap (£200) 28"widescreen tv from asda about 3 years ago. It still work fine.

I had a plasma that failed, all is not lost if you are out of warranty as trading standards can help.... I know its sounds unlikely.

It works like this, if you purchase an expensive item such as a TV you would expect it to last 5 years. If it fails its not fit for purpose, the warranty is not relevent.

Call the trading standards and get a ref number, you then mail the supplier via registered post including this and request a replacement or refund.

Have a google on this and get some nice legal sounding text to throw in.

Worked for me, cheque for £2k and old TV collected as not economic to repair and thats from Curry's well known for poor customer service... The told me to get lost originally.

Regards Mark

who on eath told you it needs a new tube, as an ex tv engineer its very unlikly at that age. or any age to be honest, when the tube goes it normally goes out of focus and gets darker. but never dead.

a tube should last 15+ years no probs.

[Edited on 26/7/06 by graememk]

quote:

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Originally posted by mark chandler
I had a plasma that failed, all is not lost if you are out of warranty as trading standards can help.... I know its sounds unlikely.

It works like this, if you purchase an expensive item such as a TV you would expect it to last 5 years. If it fails its not fit for purpose, the warranty is not relevent.

Call the trading standards and get a ref number, you then mail the supplier via registered post including this and request a replacement or refund.

Have a google on this and get some nice legal sounding text to throw in.

Worked for me, cheque for £2k and old TV collected as not economic to repair and thats from Curry's well known for poor customer service... The told me to get lost originally.

Regards Mark

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an lcd has a tube at all???

thought that only CRT ones had a tube??

LCD is just electronic film not?


Tks

I just bought a 28" crt Daewoo from Curry's with built in digi for £229 and it's brilliant. The tube went in my Philips after 7 years but it still has a picture, just has a blue tint all over and occasionally blacks out totally. Samsung do a HD ready CRT if you don't want to go LCD or plasma yet here

Graememk, the TV repair bods did, Peterborough Video Services. It's always taken an age to switch on when 'starting from cold' and recently started flashing an error code with the front mounted LED before coming on. A week or so ago it started crackling in the back, same sort of noise an electric bug zapper in a butchers makes, in conjunction with horizontal lines strobing across the screen and the colour becoming washed out. Would do this for several seconds then stop, and stay stopped for periods varying from a few minutes to a few hours.
Knowing precisley nowt about TVs I had to take their word, but thanks for the advice guys, looks like I'll have to hunt the receipt and contact Miller Bros head office to see what they say.

Miller Bros in Doncaster are usually very good... I'd persue this line before taking any further action you may just find they offer you an alternative. Don't use a Lump Hammer to knock a panel pin in...

As Hellfire says, Miller Bros are a family owned company, and are usually a cut above the rest when it comes to customer service. (I speak from experience as an ex Currys repair bloke!)
Speak to them!

Just found the receipt for t' telly and found we took out extended warranty cover, ends 2008 so we're definitely in the clear.
Now looking for a new TV. Have heard that LCDs are crap picture-quality wise and that a plasma'd be much better? Don't really fancy getting a CRT if we can avoid it as they are large 'n clunky.
Anyone got any recommendations?

quote:

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Originally posted by Browser
Anyone got any recommendations?

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Have a look on avforums if you find something you like someone on here will have bought one or have an opinion on it.

I may well be wrong, but isn't it the size of the screen that dictates whether it'll be plasma or LCD?
I.E. up to 32" will be LCD and anything above this size will be Plasma? (At least, that's how it seems to me when looking at ads in the press etc.)
Like I say, I may be talking utter rollocks and am happy to be corrected.

Andy.

LCD's go up to 46" as far as I know and probably higher if you look round. Relisys do one at 46".

I stand corrected


Andy.

LCDs are getting bigger, check out Samsung or LG - stunning picture quality for not a lot of money (if you call 1k not a lot!!!)

F*/k it, blow the lot! Go for a 42" or 50" plasma. The bigger it is, the better you feel.

If yours is 42", you feel great next to your mates!

I've been running a Panasonic PV500 42" plasma for a year now aand must say I'm impressed.

The England cricket team look great on it...


Especially today

[Edited on 28/7/06 by coozer]

42 inch LCD samsung (black one) for £899 at makro!

looks the bollocks

i have the 50" sony rear projection tv.

http://www.argos.co.uk/static/Product/partNumber/5362059.htm

go for it