Hi,
A friend of mine has just bought a new Ford S-Max and would like to know how many years warranty the car has as standard. The service manual says that
it has 1 year "Base" and 2 year "OEW" or Optional Extended Warranty. He didnt pay for any additional warranty when he bought the
car but has been assured that it is covered for 3 years (except for the wear and tear items of course)
Does anyone out there know with any degree of certainty what you get free of charge and what you have to pay for and where does Ford Protect fit
in?
Thanks,
Craig.
ps. I'm talking about the Mechanical Warranty here.
[Edited on 2/10/2006 by craig1410]
Different dealers will offer different lenghts as incentive to get the deal. Best he phone the dealer who sold it to him.
From what you have writtenI would have said one unless the dealer extended it within the cost. It will say if the extended warrenty is included on the
invoice even if it has been discounted for the same amount!
...But anythings possible!
Most new cars come with a 3 year warranty. This is often a 1 year 'manufacturer' warranty and then 2 years 'dealer' warranty.
The second and third years will cover less than the first year - certain consumables and some other stuff will be excluded - read the small print.
Cheers
Mark
Hi,
Yes I am aware of the common split between manufacturer and dealer but unfortunately it seems to be the small print which is confusing things here.
Look at it another way - if the car develops a fault in year 2 or 3, how can you prove that it is under warranty? Surely there must be some sort of
certificate or something which you would need to present to the dealer?
I had a problem myself with a 2nd hand Ford KA a few years ago where I had been told when I bought it that it had a 3 year warranty but when I came to
need a new power steering rack in year 2 I was told that it only had a 1 year warranty. I never got anything in writing from the salesman and he had
left the company so I couldn't confront him. Also, my service manual said something similar about 1 year base warranty plus whatever extended
warranty had been purchased.
Seems unnecessarily complex to me - with my SEAT dealer it is a straightforward case of 2 years manufacturer and 1 year dealer and the only condition
you need to meet to get the 3rd year is having done less than 60k miles and having a FSH.
Cheers,
Craig.
quote:
Look at it another way - if the car develops a fault in year 2 or 3, how can you prove that it is under warranty? Surely there must be some sort of certificate or something which you would need to present to the dealer?
Hi if you phone ford customer services the will tell you how much warrenty you have I brought mine as a unrecorded damaged car and it turned out to have 3 years warrenty it was 6 months old result you just need service history