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Not a good day!!!
Paul (Notts) - 9/3/07 at 10:03 PM

Not having a good day. Just went to the local shop to get a couple of bottles of Old Peculier and the sods took my card off me!!!. Still managed to pay with another account card so not the end off the world ( WOULD HAVE BEEN BECAUSE I HAVE NOT TOUCHED A DROP OF ALCOHOL FOR 5 WEEKS) .

Back home check my account on line and it seems I am in INDIA at the moment withdrawing large sums of money every few hours.


I’ve been cloned!!!!!!!!!!!!!!!!!

Phoned the bank and cancelled card but now down by over £700 pounds, Bank say they will refund it all + the bank charges when they are happy it was Fraud..

Asked me if I was in INDIA this afternoon at 3.25 our time.!!!



Paul


darrens - 9/3/07 at 10:05 PM

the little shisters


matt.c - 9/3/07 at 10:05 PM

Sorry to here about it paul

Work mate had the same problem a few weeks ago.

At least the bank are sorting it out for you.


rusty nuts - 9/3/07 at 10:07 PM

Have you paid for some petrol or deisel with that card ? bet the attendant was asian? Several petrol stations round this area had staff arrested during the week , all were Indian or Pakistani


matt.c - 9/3/07 at 10:09 PM

quote:
Originally posted by rusty nuts
Have you paid for some petrol or deisel with that card ? bet the attendant was asian? Several petrol stations round this area had staff arrested during the week , all were Indian or Pakistani



Yeh, my work mate paid for fuel in Bury St Edmonds at a garage on the westley road, they where Indian!!!!!


locoboy - 9/3/07 at 10:12 PM

Who do you bank with?

Nice t know they are on your side.


Paul (Notts) - 9/3/07 at 10:14 PM

rusty nuts

Hate to say it but that is what I think has happend. I only use My card 3 or 4 times a month and it was not cloned at B&Q so the petrol station is prime suspect.

Bank with Halifax - they were very helpful...and said they would be in touch again in the morning to go through my account in detail,

[Edited on 9/3/07 by Paul (Notts)]


martyn_16v - 9/3/07 at 10:37 PM

Shell station near me got closed for a few days while they replaced all the staff because of this


rusty nuts - 9/3/07 at 10:38 PM

Seems to be very common, hope you get it sorted . Don't forget too tell your bank where it may have been cloned . They may inform police or tell you to do it . I never pay for fuel with my card just in case . Would be a shame if petrol station attendant met with an accident one night?


andrews_45 - 9/3/07 at 10:49 PM

I had one the other week. I bought some stuff of a kit car supplier and the next day I had some dodgy credit fraud. Now I am very suspicious about this supplier as I hadnt used my card for 7 months and the day after a I used it I had fraud... Makes you think


andrews_45 - 9/3/07 at 10:51 PM

In fairness the bank (natwest) sorted it out straight away they refunded the money within 48 hrs and then started investigation.


mistergrumpy - 9/3/07 at 11:24 PM

Quick heads up. This is happening in the Manchester area at the moment too. Police are aware. As for the Halifax, I'm surprised you're finding them helpful in any way. Are you sure its not another bank cloning them and pretending to be them. The helpfulness gives it away!


stevebubs - 10/3/07 at 12:39 AM

quote:
Originally posted by andrews_45
In fairness the bank (natwest) sorted it out straight away they refunded the money within 48 hrs and then started investigation.


NatWest seem to be fairly good at detecting anomolous behaviour. Several times in the past I've had phonecalls when in airport lounges checking that it's really me using my card in whichever country I was in at the time...


MikeR - 10/3/07 at 12:52 AM

This is what gets me i never get called.

I buy stuff of the internet, go through airports, i've slept in airports, gone abroad at silly times of year, spend nothing on the credit card then suddenly put a 1k on it .........

i must have the most random purchase habits and they never seem to worry that its out of the ordinary.


Memphis Twin - 10/3/07 at 01:12 AM

quote:
Originally posted by andrews_45
I had one the other week. I bought some stuff of a kit car supplier and the next day I had some dodgy credit fraud. Now I am very suspicious about this supplier as I hadnt used my card for 7 months and the day after a I used it I had fraud... Makes you think



Which supplier was it?
U2U me if you want want to avoid naming in public.
Thanks Chris.


Fozzie - 10/3/07 at 01:23 AM

quote:
Originally posted by martyn_16v
Shell station near me got closed for a few days while they replaced all the staff because of this


Martyn, would that be Brooklands Road or Ottershaw? I had my card cloned in January , but I 'think' mine was done at the Shell garage in Liphook. All credit to Barclays, they phoned me before I was aware, so damage was minimal.

But it happend to t'other half a few weeks later and as I was on the ball after mine being done, we informed them........ their customer service not so good with the Barclaycard, so more damage was done before anything was realised, still fighting to be reimbursed on that!

We had used one of those Shell garages around that time...

Fozzie


G.Man - 10/3/07 at 07:14 AM

So much for chip n pin huh!


Mansfield - 10/3/07 at 09:25 AM

I would be very interested in which station that was, I am probably using the same one - and I never use cash.

Name and shame or U2U and I will stay clear.

I would be worried sick if it happened to me, I feel for you.


MikeR - 10/3/07 at 10:13 AM

There was a case of a petrol station in Birmingham being raided by the police about a year ago as a silly level of fraud was traced back to that station.

Muggins went about a week after when it had just re-opened without realising.

Got to feel sorry for the retailer as they end up getting the bad reputation for the crooked employees.

Saw a program where they showed how you can be conned and its really easy with credit cards. Simple rule - NEVER let it leave your sight, esp in restaurants & now with CHIP and PIN always insert the card yourself. If someone tries to take it off you - watch them closely, you can strap card readers that get your card number to your body easily. Things like they dropping your card are VERY suspicious.


ned - 10/3/07 at 11:00 AM

Foz/Martyn,

My ex had her card done by asian staff at the shell in guildford on the aldershot road, it was closed by the police for a few days the following week and staff replaced. We also knew other people who had been done by the same petrol station at the same time so seems quite common. They even removed the chip and pin machines for a couple of months afterwards!

Ned.


jlparsons - 10/3/07 at 11:01 AM

I worked for a certain very large bank in india for a while training up their offshore callcentre staff to work for uk customers. In fairness to them most of them were excellent, but a year ago i found out one of them had sold thousands of account numbers and cost uk account holders hundreds of thousands. At least he got caught. The police out there are something else, they beat the snot out of suspects first and ask questions later, if at all. He can't have had a nice experience.


martyn_16v - 10/3/07 at 11:57 AM

quote:
Originally posted by Fozzie
Martyn, would that be Brooklands Road or Ottershaw?


Molesey actually, by the new Tesco's. Seems like Shell aren't very good at employing decent staff around here then...


Fozzie - 10/3/07 at 01:40 PM

quote:
Originally posted by martyn_16v
quote:
Originally posted by Fozzie
Martyn, would that be Brooklands Road or Ottershaw?


Molesey actually, by the new Tesco's. Seems like Shell aren't very good at employing decent staff around here then...


Zikes! that's the one we use most often!

So.......Ottershaw and Brooklands Road Shell could be OK.......

Mike......I for one never let the card out of my site, nor does t'other half.......so, me thinks, it could be something used on the card 'reader' or a camera strategicly placed....

To explain......talking to Barclays Fraud dept, they said that they have had instances recently, where there was an attachment placed underneath the chip and pin readers, which logged the details, totally invisible to the customer, and, more worryingly, instances, where 'pen' type cameras placed in concealed places where the pin number being punched in by the customer, can be recorded.......

Fozzie


Paul (Notts) - 10/3/07 at 01:45 PM



Halifax have just been on the phone!!!!

They are going to refund all the funds and the service charges for withdrawing cash in India within the next 14 days...

They had already spotted the transactions before I phoned them and have STRONGLY advised me to pay for petrol with CASH only... They did not ask me if I had any ideas where it had happend. They already new it was a petrol station!!!!!

Paul..

Must have been one of 3 petrol stations in the Mansfield - Kirkby area!!!


Confused but excited. - 10/3/07 at 02:25 PM

Very nice of them. Would they give you an interest free loan of £700 for two weeks?
I don't think so.
How the hell do they justify taking two weeks to return your money once they have agreed to the refund?


MikeR - 11/3/07 at 05:56 PM

talking of fraud, bloke i used to work with was withdrawing cash in Leicester one evening when he noticed something.

There was something on the front (really small) of the slot you put your card in an a leaflet holder at the side .......

strange he thought, had a look and realised it was a card reader and a small camera. He ripped them off. 3 blokes got out of a nearby car and started to approach him. Bad move, he's an ex-hells angel who's found god and body builds for fun. They squared up and the mob ended up running, police caught them and he testified. Got a commendation off the chief of police for his actions.

(he later admitted if he hadn't been with his daughter he would probably have acted differently - which i've taken to mean the first bloke to come for him would have ended up in hospital!)