ebay dispute
02GF74 - 25/10/07 at 10:40 AM
bought some CDs on ebay described as " "All CD's and inlays are in good to excellent condition."
Looking at some they have many scratches, two look like they have been attacked by a sander 
but play; 4 of them skip.
So basically trying to get my money back for the faulty and poor ones but seller is saying I should return the lot (about 40) and pay for return
postage.
I am disputing this as items are not as per description so why should I end up out of pocket? 
Not had an ebay dispute before but what do I do about getting full refund as well as reimbursement for return postage?
Paid via paypal so will that help me getting money back in full?
UncleFista - 25/10/07 at 11:28 AM
Easiest (but maybe not the most honest) solution is to claim none-delivery from Paypal.
Paypal automatically refund if there's no proof of delivery (which is why my ebay posatge is so expensive, I'll only send stuff recorded
now).
Leave it up to the tosspot seller to claim on his postal insurance.....
02GF74 - 25/10/07 at 11:55 AM
~^^^ yeah ,that is what I was thinking but obviously I cannot let ebay/apypal know that I received them then try to claim for non received items,
hence the question.
andyharding - 25/10/07 at 12:39 PM
Legally speaking you have 2 options;
1) Return the lot for a refund as the "item" as a whole was not as described.
2) Shut up and stop being a cry baby. You got it on ebay cheap cause you were prepared to take a risk right?
If the seller is nice you may convince them to give you a partial refund upon returning the faulty part of the goods.
andyharding - 25/10/07 at 12:41 PM
quote:
Originally posted by 02GF74
~^^^ yeah ,that is what I was thinking but obviously I cannot let ebay/apypal know that I received them then try to claim for non received items,
hence the question.
The seller has proof you have the goods cause you complained about the fault by email hence confirming that you had recieved them. What you are
proposing is fraud and if I was the seller I would call the old bill on you if you tried that with me.
SyKaTurbo - 25/10/07 at 12:47 PM
open dispute stating items are not as described and send pics to ebay.
or try t cut them.
02GF74 - 25/10/07 at 12:55 PM
quote:
Originally posted by andyharding
2) Shut up and stop being a cry baby. You got it on ebay cheap cause you were prepared to take a risk right?
How do you know they were cheap?
And what has price got to do with it if goods are faulty yet are described as " "All CD's and inlays are in good to excellent
condition." ?
I hardly think I am a cry baby because I am kicking up a strink about faulty goods that were not described as such.
[Edited on 25/10/07 by 02GF74]
iank - 25/10/07 at 01:15 PM
The only thing I think you can do now is dispute on description.
Claiming they didn't arrive isn't going to fly now.
Unfortunately it has the potential to get ugly if/when the seller claims they were in perfect condition when he sent them.
[Edited on 25/10/07 by iank]
ash_hammond - 25/10/07 at 01:21 PM
Copy the lot, then send them all back for a full refund.
Quite Simple.......
[Edited on 25/10/07 by ash_hammond]
The Great Fandango - 25/10/07 at 02:18 PM
Welcome to the world of eBay.
It always has to happen, sooner or later.
Just don't try selling a genuine Breitling watch on there, that's all I can say. Every crook, rogue, and con-artist crawl out from the rocks
under which they were hiding!
02GF74 - 25/10/07 at 02:18 PM
quote:
Originally posted by iank
Unfortunately it has the potential to get ugly if/when the seller claims they were in perfect condition when he sent them.
[Edited on 25/10/07 by iank]
yep - he is saying they all played fine.
BS - one of them has scratches on label side that removes the CD data.
looking at his other items, seem all he sells is CD, I doubt he has time to listen to all of the ones he sells.
B*****TRD
speedyxjs - 25/10/07 at 05:28 PM
quote:
Originally posted by ash_hammond
Copy the lot, then send them all back for a full refund.
Quite Simple.......
Exactly what i would do