does it have a G in it?
should we name and shame ,kit car supplier companies that think they have the right to provide poor and shoddy services and give them a points rating
your answers please
[Edited on 8/5/08 by vinnievector]
no as it might cause the forum organisers problems
er, nah... i don't think so. i think every company, no matter how good they are to most of their customers, there is the odd occasion where
things go really really wrong for one customer.
would be a shame for someone to go off on one when generally the service is good
I would have thought the site would have to be fairly careful on this score to be honest - be very careful on wording that could be construed as
deflammatory against the company for sure although i'd love to be able to name and shame every single company i've had poor service from.
Would be interested in ChrisW's comments here on this subject
I'd personally warn someone in private via a U2U if i thought they were about to buy from a dodgy company
[Edited on 8/5/08 by Paul TigerB6]
but how do we stop them ,and others falling into the same trap that are new to kit car building
i think the main offenders are fairly outed by now. i think they're fairly well known.
it isnt just the newbies that need protecting from these companies its old timers too but unfortunately slagging them off in an open forum is going to
lead to trouble for somebody.
If you receive poor service show you dissatisfaction by not going back there and if somebody asks your opinion of them then you can let them know.
If theyre that bad often enough they wont be in business for long. Unless its not really a business just an aside for the person youre dealing with
in which case, well i dont know, sorry
quote:
Originally posted by vinnievector
but how do we stop them ,and others falling into the same trap that are new to kit car building
quote:
Originally posted by vinnievector
but how do we stop them ,and others falling into the same trap that are new to kit car building
well personally if i was spending big cash on something i would like to know if a certain company has a good rep. and i am sure many other people
would too. why does ebay have a feedback system?? for exactly the same reason.
anyway i often learn the hard way and many others have too because of people keeping quiet for the sake of not upsetting the forum! also if i recieve
a good service i will make it known too.
rob
perhaps u2u,will not name and shame on here but something needs to be done as i have lost a fare bit of money and made to wait ,but i would also like to praise the companies that have provided a good service and recommend them to .
it would be best to have section on the forum where you could recommend a company who gave you good service.
u2u is a good idea, like said the ones too look out for should be obvious by now, but still somepeople are unaware.
rob
how many chances do I get for guessing which one it is?
does it have a G in it?
If you have lost money then Trading Standards should be involved shouldnt they?? Maybe a pinned thread offering legally solid advice on what to do in
the situation might be very useful??
Thoughts guys??
u2u if you like ,
Not a fan of the 'points rating' idea, but I have no problem with individual posters ranting online if something has gone completely FUBAR
(don't think I've used that word since the 80's... 
).
quote:
Originally posted by Mr Whippy
how many chances do I get for guessing which one it is?
does it have a G in it?
i think it is a good way....
revieuws are there to be given...
and a one off doesn't mean like on ebay that you are bad... only 10bad comments are bad for a reputation and that on a scale basis...
sow in case no matter how you judge...
aslong as their are contradictions...to your judge its no problem.
it would be superb to rank a supplier...
problem is that you only can judge when you dealt with them and thats a bit difficult to control on a LB forum.
(not on ebay)
Tks
guys , recently on the VOCforum, one particular owner of an establishment which got named and shamed sent a solicitors letter to the voc .
the whole forum has closed because of it - in essence the law on libel ect is the same as newspapers , altho that has not been to court to prove the
precedent , basically a journalist could print something ina newspaper , the newspaper goes to court in a nutshell .
in regards to locostbuilders , its not an editorial , nor does it have directors and teh accompanying treasury to be sued , but its something to be
wary of - it only takes one to start the crap , the voc have had to take a hard line , since it would take a lot of wonga just to even defend the
court action .
A rating system would work best without going into details of your ownparticular situation which is where problems arise
Ebay have traders good and bad.Through the feedback you can see the comments both sides and percentages of good sales.Nothing to hide ,no bother is it ?
I personally have no problem in people posting either positive or negative reviews of companies, as long as the comments are truthful and accurate.
I've had a dozen or so instances where I have recieved emails in the past from people not happy with what someone has written about them. The
majority of these have been poorly worded showing an obvious lack of knowledge, and have been deal with by means of a stern reply. A couple have had
to be passed on to my solicitor for advice, in these cases he has penned a response for me.
I've also had, I think, two solicitors letters. Both of these were responded to by my own solicitor.
My opinion is simple - I provide a method for members of the site to publish their views on any subject (mainly cars, but 'anything else'
exists for other topics). It is not my responsibility to control what an individual writes, nor tell anyone what their opinion should be.
Keep your comments truthful, factual, and free of accusations, and all will be well. Just be aware that you are entirely responsible for what you
write. If a court order were to be granted stating so, I would be forced to identify the author of any comment, be that by IP records, phone number
used for account verification (newer users only!) or possibly the Paypal account used to upgrade to make a donation to the site.
Finally, I would be more than happy to introduce a 'Supplier reviews' section where anyone can post their comments with regard to a
transaction with a supplier.
Cheers, Chris
I agree with Chris as long as the comments are unbiased.
My concern is that as ^^^ said earlier, there is possibility of site being closed down even though oin my eyes is the the poster of the message that
should be held liable for the comments not the means it was broadcast i.e. the forum.
Well said Chris.
Cheers
Ian
I think as users of this forum we should all be self governing in our comments and hopefully not put Chris in the situation of having to deal with
said solicitors letters - as much as we might want to be highly critical of certain suppliers at times.
As has been said, the usual suspect is very well known on the forum, but to publicly make it so that everyone visiting the site is aware that there
could be huge delivery problems (ie in the form of a high profile, very blatant sticky) would just be asking for problems surely.
Surely it cannot be too much of a problem when someone posts I ordered from a supplier they said I'd have it in 3 weeks and now however long later I'm still waiting. If its factual and sticks purely to the facts surely the supplier would have no recourse. On the other hand there are some supplier who quite rightly deserve praise.
That's probably the best approach
Examples.
Supplier A - ordered 1 day, received the next.
Supplier B - ordered in january, not yet received despite 5 phone calls, 3 e-mails and a solicitor's letter.
Hard facts, and readers can make up their own opinions...
If there had been some kind of warning of a dodgey trader I would be £200 better off know,so I would be in favour of name and shame.
quote:
Originally posted by triumphdave
If there had been some kind of warning of a dodgey trader I would be £200 better off know,so I would be in favour of name and shame.
As many have put above, no need to name and "shame", just write a simple post outlining what you bought, from whom, and how the process
went, without any "slant" put on it, just a truthful account.
To those that have something to hide, the truth hurts, for the majority, its free advertising.