Just got made responsbile for ICT in the organisation in addition to my day job as manager of the Business Excellence team.

Bit of a poisoned chalice as IT has a bad rep in our company and is under performing, but still shows I must be doing something right.

Pay rise isn't there yet... but share options got the green light so pretty pleased.

Just need to learn about IT now.... I'm gonna be the ICT's managers worst knightmare, what is it they say about a "little bit of knowledge"...



Does mean I might be in a position to throw contractor work in the direction of good specilist people - this forum will become the new version of the masons!


[Edited on 31/10/08 by Dangle_kt]

where abouts are you based?

I currently run an IT support team & have run a development team. If you want any help with explanations of stuff or things we've done to improve peoples view of IT let me know.

Too right! I am your new best mate Andy! See your u2u.

Likewise, I run the IT for a software company of 150-odd in multiple sites, and have managed the client-facing support development team as well - any questions, feel free to give me a shout!

And good luck


vince

Hi,

Based in liverpool.

I already had the development team under my wing, I've just taken over the infrastructure team.

I might be u2uing some of you for advise, guidance and hopefully some offers of work too

AOL to that. If you want any advice. I've just taken over a support for a good portion of out Oracle Apps system.

If you are adding the ICT infrastructure team, threaten them with ITIL. That'll get them performing

I had heard of this ITIL you speak of.... at the moment its all voodoo magic to me!

Still, give me time and I'll get there.

Right, I'm off to read Dilbert.