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Author: Subject: Recommendations for a business bank account
craig1410

posted on 14/9/11 at 10:58 PM Reply With Quote
I've had nothing but excellent service from Santander. I'm a sole trader and have found branches to be friendly and efficient, call centre staff UK based and helpful and so far I have had no problems at all. No transaction charges either. Worth a look.

Cheers,
Craig.

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russbost

posted on 15/9/11 at 06:25 AM Reply With Quote
Many thanx for all the input guys. At least I know where NOT to look!

Hope it may have helped a few others too, interesting to see I'm not the only one to have problems with Barclays!





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FASTdan

posted on 15/9/11 at 07:11 AM Reply With Quote
I have one with Santander and one with HSBC. I dont have massive dealings with either in terms of customer service but judged purely on the online interface aspect:

HSBC - excellent

Santander - Appauling

I've never seen such a backward antiquiated user interface as the santander (formerly A+L) business account. Its like going back 10 years. It doesnt even give you a running balance besides each transaction so trying to keep abreast of your cashflow is a joke. It doesnt even default to date order....just simple stuff which is really daft. Strange as I have a personal account with them and its fine, just as good as any other online bank interface.

I contacted them on the phone and the operator swore to me it did give a running balance, until they actually tried to find it themselves and couldnt?! I also wrote a scathing email but never received any response.





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Agriv8

posted on 28/9/11 at 02:46 PM Reply With Quote
Russ,

have you seen the Following Article,

http://www.bbc.co.uk/news/business-15077344

regards

Agriv8





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Management is like a tree of monkeys. - Those at the top look down and see a tree full of smiling faces. BUT Those at the bottom look up and see a tree full of a*seholes .............


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