mookaloid
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| posted on 18/6/13 at 01:04 PM |
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Mobile phone masts
Any one here work with them?
I am having issues with one very close to my house - about 50m away.
When it is working I have a full strength signal but usually in the afternoon until about midnight it just stops completely. No signal, no operator
logo, nothing. This also happens with my Mums phone on the same network at the same times so it isn't just me. the phones can see other networks
but obviously can't register with them.
I have been through all the troubleshooting stuff with the provider and established that it is a fault with the mast.
This has been going on for nearly 3 weeks - why does it take them so long to fix this stuff? Is it that the kit is very complicated or flaky? or do
they not have the staff?
Or do they just not care?
Cheers
mooky
"That thing you're thinking - it wont be that."
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wilkingj
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| posted on 18/6/13 at 03:01 PM |
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Tried your sim in another phone (preferably an unlocked phone, or one that is locked to your operator)?
Check your end first, as its relatively easy to do.
If it happens with a different phone, I would definately report it as a fault.
The operators diagnostics on these base stations should show up to the operator if there is a fault.
However, that is not always the case.
I am a radio Ham, and I live on top of a Hill, which should be excellent for receiving Radio signals.
I get great reception on the Ham Bands. However my Mobile signal is almost non existent and I live 1Km from the nearest base station at the same
elevation.
My problem is I can hear SO MANY base stations the resultant signals are cancelling each other out. Namely my reciever is being deafened by multiple
signals from multiple base stations. Hence I get almost no decodeable signal at all.
This may not be the case for you. But Mobile signals are funny thngs operating on bands that are sjubect to a lot of weird effects of the atmosphere,
local buildings, obstructions, and reflections from anything from trees to the clouds.
Monitor it, write it down when it works and when it doesnt, when it goes and then comes back.
Once you have a couple of pages of logged data with dates time etc etc etc. Present that to the operator. It might be enough for them to act. It may
also give them evidence and pointers of what / where the problem is. Especially if its intermittent, which are the hardest faults to find.
Good luck with your quest.
1. The point of a journey is not to arrive.
2. Never take life seriously. Nobody gets out alive anyway.
Best Regards
Geoff
http://www.v8viento.co.uk
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splitrivet
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| posted on 18/6/13 at 06:08 PM |
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The more of you that complain about the same fault increases your chances of getting it fixed.
Cheers,
Bob
I used to be a Werewolf but I'm alright nowwoooooooooooooo
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jacko
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| posted on 18/6/13 at 07:53 PM |
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Nothing wrong with my bean tin and string 
Graham
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DarrenW
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| posted on 19/6/13 at 03:17 PM |
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quote:
Originally posted by jacko
Nothing wrong with my bean tin and string
Graham
I thought you used a 1954 Ovaltine tin G??????
Mark - i cant get a signal from your mast today either, do you think i should join in with the complaints to help you get some action? (Im in slovakia
though so maybe that is the reason - whaddya think?)
[Edited on 19/6/13 by DarrenW]
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jacko
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| posted on 19/6/13 at 03:39 PM |
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quote:
Originally posted by DarrenW
quote:
Originally posted by jacko
Nothing wrong with my bean tin and string
Graham
I thought you used a 1954 Ovaltine tin G??????
Mark - i cant get a signal from your mast today either, do you think i should join in with the complaints to help you get some action? (Im in slovakia
though so maybe that is the reason - whaddya think?)
[Edited on 19/6/13 by DarrenW]
No that was 2 years ago i had a up grade
[Edited on 19/6/13 by jacko]
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mookaloid
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| posted on 19/6/13 at 06:44 PM |
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quote:
Originally posted by DarrenW
Mark - i cant get a signal from your mast today either, do you think i should join in with the complaints to help you get some action? (Im in slovakia
though so maybe that is the reason - whaddya think?)
[Edited on 19/6/13 by DarrenW]
I ask for help - I get Darren 
"That thing you're thinking - it wont be that."
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DarrenW
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| posted on 19/6/13 at 06:56 PM |
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Bloody yorkshire farmers!!!!!!! salt of the earth, and thats where yee should remain!
The only way you would notice an olive branch is if it took ya wallet!
Ok, so now i will offer some constructive advice.......................
have you switched the phone on?
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mookaloid
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| posted on 19/6/13 at 07:01 PM |
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quote:
Originally posted by DarrenW
Bloody yorkshire farmers!!!!!!! salt of the earth, and thats where yee should remain!
The only way you would notice an olive branch is if it took ya wallet!
Ok, so now i will offer some constructive advice.......................
have you switched the phone on?
It doesn't get any better does it?
"That thing you're thinking - it wont be that."
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DarrenW
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| posted on 19/6/13 at 07:10 PM |
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Nope, afraid not
Slovak tipples are kicking in!
Im too much like you - from an era where hi-tec meant 4 channels and a screen you pull over the TV to make it look like a dodgy piece of furniture.
God knows why a mast 50m away cannot give you a good signal yet you can engage in pointless text type messages from one side of Europe to the other,
maybe you expect too much!
Good luck with it. Perhaps you should be busy in garage so you don't have to worry about communication.
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mookaloid
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| posted on 19/6/13 at 07:13 PM |
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quote:
Originally posted by DarrenW
Perhaps you should be busy in garage so you don't have to worry about communication.
You got that bit right anyway
Go easy on the Antifreeze away from home mate!
Cheers
M
"That thing you're thinking - it wont be that."
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