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Author: Subject: british gas rant
Aboardman

posted on 28/9/07 at 06:40 PM Reply With Quote
british gas rant

just because your online meter service can not register that i have only used 23 units of gas since junes bill (bill should only be £12 not the £56 you estimated), .

does not mean i should be forced to phone a 0845 number to give a reading, and then be kept waiting because you do not belive my reading, costing me more money whilst i retype in my reading.


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RickRick

posted on 28/9/07 at 06:47 PM Reply With Quote
i've just been over the same thing, and that's the easy bit. i've overpaid them by almost £200 to get my cash back of the gypsis i have to cancel my direct debit, then set it up again, thus loosing any benefit i get from fixed price plan
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cerbera

posted on 28/9/07 at 06:52 PM Reply With Quote
Cant offer any help about British Gas....but can offer help with them pesky 0845 numbers.

Say No To 0870...have found this to be very useful

HTH

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David Jenkins

posted on 28/9/07 at 06:53 PM Reply With Quote
Can you enter a meter reading on line?

I can with my electrickery and gas supplier, Southern Electric.






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speedyxjs

posted on 28/9/07 at 06:59 PM Reply With Quote
I read the title and thought, what else is new





How long can i resist the temptation to drop a V8 in?

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Aboardman

posted on 28/9/07 at 07:49 PM Reply With Quote
I tried that first by for some reason they think that 13907 is smaller than 13884 and would not accept my meter reading thus making me phone up,

quote:
Originally posted by David Jenkins
Can you enter a meter reading on line?

I can with my electrickery and gas supplier, Southern Electric.

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DIY Si

posted on 28/9/07 at 11:15 PM Reply With Quote
I work on their behalf, and quite happily tell anyone who asks to take their business elsewhere! Even I struggle to get in touch with them. There's a rumour going round that the call centre phone number is actually a phone box out front!





“Let your plans be dark and as impenetratable as night, and when you move, fall like a thunderbolt.”
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My new blog: http://spritecave.blogspot.co.uk/

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