MikeLR
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| posted on 5/9/08 at 05:02 PM |
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"outstanding invoice !!"
This morning I received a request from R*C auto windscreens for £50 pounds outstanding for the excess on a windscreen replacement done on 7/3/07. I
paid this by cheque on that date and I have a signed receipt for it.
They tell me that I have to prove that the cheque was presented for payment, in my opinion as I have a signature for the cheque the onus is on
them.
What do you gents(ladies) think ?
Regards
Mike
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Jubal
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| posted on 5/9/08 at 05:08 PM |
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You can argue with them all you like but if you want an easy life just tell them the date the cheque cleared from your account. If they lost it or
whatever then they're numpties but are still entitled to their payment. No skin off your nose.
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blakep82
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| posted on 5/9/08 at 05:11 PM |
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yep, if its already been paid then fine. if the cheque didn't go through, then whether they lost it or not, you should still pay them for the
work!
________________________
IVA manual link http://www.businesslink.gov.uk/bdotg/action/detail?type=RESOURCES&itemId=1081997083
don't write OT on a new thread title, you're creating the topic, everything you write is very much ON topic!
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clairetoo
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| posted on 5/9/08 at 05:23 PM |
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It's taken them 18 months to pester you for what sounds like their mistake - if they did'nt cash the cheque that's not your problem
, tell them to get stuffed 
Its cuz I is blond , innit
Claire xx
Will weld for food......
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BenB
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| posted on 5/9/08 at 05:42 PM |
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I'd point out that you gave them (and they've accepted) a cheque and they've got no evidence that it bounced IE you've kept up
your end of the contract. It's their responsibility not yours to find out when the cheque cleared.....
But... if they start getting all arsy I'd give them the information they need. In situations like this it's not even who's right or
wrong it's who's prepared to spend the most time and money arguing the toss and companies like RAC have amazingly litigious rockweillers
lawyers......
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Confused but excited.
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| posted on 5/9/08 at 05:43 PM |
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After that length of time, I would argue that, yes I am willing to ascertain if the cheque cleared or not, but if that is what they want, then they
will have to pay for your time going to the bank/ loss of earnings etc.
It is not your responsiblity to progress chase their accounts, and you do have a receipt to prove that you paid at the time of the repair.
Tell them about the bent treacle edges!
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MikeR
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| posted on 5/9/08 at 05:46 PM |
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brother had a similar situation, an emergancy plumber hadn't taken his payment. 18 months later they where chasing it. He checked his statement,
the money hadn't been taken so he let them take it.
You've had the service so its only right you pay for it + do you really want the hassle and cost of going through courts / having bailiffs who
charge to turn up / risk a poor credit rating.
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martin1973
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| posted on 5/9/08 at 05:57 PM |
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i had this with the rac too.
i supplied them with the cheque and rang them to ask 3 months after why they had not taken the money
2 years later they contacted me to say the bill had not been paid.
they got a bit arsey so i told them to come remove the windowscreen.
then send the a bill for 2 years storage
they wrote back with a full refund and a nice letter saying they were sorry.
funny thing is they never took the money in the 1st place.
martin
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BenB
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| posted on 5/9/08 at 06:00 PM |
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Situations like this rarely go to court. They'll just barrage you with letters from lawyers demanding payment and threatening legal action on
the basis that they can afford to wee away more money and time than most people can.
It's like Caterham and BMW ganging up on anyone who uses the term "seven" in relation to cars. They actually don't have much
to go on but they're prepared to throw so much money at it that most people don't have the financial resources to fight it to the death!!!
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smart51
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| posted on 5/9/08 at 06:29 PM |
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It's a bit of a pain, but look through your bank statements to see if the cheque has been cashed. Remember that cheques are only valid for 1
year from the date on the cheque so you don't need to check through all your statements.
If it has cleared, tell them the date it cleared. Send them a photocopy of the statement (with other lines blacked out)and a photocopy of the
receipt.
If they haven't taken the money, send them a new cheque, a photocopy of the receipt and letter politely telling them that the mistake is theirs.
In either case, you have a signed receipt from them. This is all the proof you need that you presented them with payment.
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Simon
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| posted on 5/9/08 at 11:18 PM |
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Most organisations want to charge for searching records, tell them your fee is £50.
Plus the VAT of course
In advance!
ATB
Simon
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chasmon
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| posted on 6/9/08 at 09:08 AM |
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Quite easy to see if the amount was ever taken and you don't have to trawl though all records just the ones 6 months after the cheque was
sent... If they didn't cash it then you haven't paid.
They did the job so why wouldn't you pay them? If the situation was reversed you'd feel quite differently, I'm sure...
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BenB
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| posted on 6/9/08 at 01:31 PM |
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quote:
If they didn't cash it then you haven't paid.
I'm not sure that's true!!! Otherwise a company could demand multiple cheques from someone saying "you still haven't paid
because we haven't cashed your cheque".... Clearly bonkers. If the cheque bounced he wouldn't have paid because the cheque would
have been invalid at the time of payment. But otherwise he's paid (by cheque) they've just failed to cash it in....
I'd go with the £50 admin fee for going through your records!!!
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