Gav
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| posted on 15/3/09 at 10:30 PM |
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Credit to ETB instruments
Had a few points of failure on the SVA due to the ETB Digi dash so sent an emailing why it failed last night, got a very helpful response this morning
and ill be sending my dash back to get a firmware upgrade to get it passed SVA.
Credit where credit is due
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blakep82
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| posted on 15/3/09 at 10:32 PM |
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ooh good work
________________________
IVA manual link http://www.businesslink.gov.uk/bdotg/action/detail?type=RESOURCES&itemId=1081997083
don't write OT on a new thread title, you're creating the topic, everything you write is very much ON topic!
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DarrenW
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| posted on 15/3/09 at 10:39 PM |
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ETB are great. I cant praise them highly enough.
Is yours pro or lite unit? What does the firware upgrade do? Might be worth posting what our current and new versions are.
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James
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| posted on 15/3/09 at 10:42 PM |
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Always been really helpful with me too.
Cheers,
James
------------------------------------------------------------------------------------------------------------
"The fight is won or lost far away from witnesses, behind the lines, in the gym and out there on the road, long before I dance under those lights."
- Muhammad Ali
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Gav
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| posted on 15/3/09 at 10:50 PM |
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Mines a DD2 lite that i bought in the group buy a few years ago so its a very early one.
Basically it failed due to the brake warning light not illuminating the icon, which on the early versions is just at the side, just needs a clear
sticker over the top to remedy, the chap in the email said he would send me one.
Here is the email i received.
quote:
Dear Gavin
Yes yours is an early unit, and unfortunately without a change we made a couple of years ago that ensures speed starts up as the first screen on the
LCD, which hence may explain why this came to light!
We have just completed a new set of firmware that adds a menu (on your unit unfortunately it will sacrifice a few of the other config menus) in manual
setup mode called "ROAD and TRACK".
'ROAD' mode (for SVA purposes) when switched on to "1" (instead of "0" for Track mode), forces the MPH, RPM and
GEAR display to the LCD and disables buttons A & B so that it can't be changed (i.e. testers with itchy fingers can't change it away
from speed).
Only by holding down buttons A&B together, entering setup mode and changing the system to TRACK mode will the lcd display go back to
"normal".
Anyway, all will become clear when you have your unit returned....
If you send it our address as below next week, we shall turn it around as quickly as we can (usually within a day or 2).
Kindest regards
John Gare
[Edited on 15/3/09 by Gav]
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Benzine
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| posted on 15/3/09 at 11:20 PM |
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Emailed them twice about a replacement lead for my Digidash and flip all response T_T
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McLannahan
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| posted on 15/3/09 at 11:31 PM |
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quote: Originally posted by Benzine
Emailed them twice about a replacement lead for my Digidash and flip all response T_T
That's disappointing. I've spoken to John a handful of times and he's been friendly and helpful.
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nick205
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| posted on 16/3/09 at 09:43 AM |
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Always found them to be A1 on customer service myslef too.
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Benzine
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| posted on 16/3/09 at 11:16 AM |
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quote: Originally posted by McLannahan
quote: Originally posted by Benzine
Emailed them twice about a replacement lead for my Digidash and flip all response T_T
That's disappointing. I've spoken to John a handful of times and he's been friendly and helpful.
Yeah, I'm not in a particular rush to get it which is why I emailed and didn't phone. I think next time I'll phone
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Vindi_andy
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| posted on 16/3/09 at 11:31 AM |
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Another word of praise for ETB.
I went for one of their & kits with conventional dials when I rang them to order and give them the details of the "card disc" test
also said I had been supplied a fuel sender by kit manufacturer gave them the resistance range and they have matched fuel gauge to fuel sender.
Delivery was spot on when they had said too
Top Blokes.
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Gav
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| posted on 21/3/09 at 06:50 PM |
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Sent the dash in Tuesday, returned on Thursday with new firmware a copy of the manuals and software on CD and a sticker placed over the brake warning
light.
Excellent service
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