MikeRJ
|
| posted on 15/7/09 at 11:11 AM |
|
|
Main dealer and quick fit incompetence.
http://www.wheels-inmotion.co.uk/forum/index.php?showforum=75
Wheels In Motion specialise in setting up wheel alignment and steering geometry, and have compiled a list of "Horror Of The Week" posts on
their forum. Some of these are simply down to ignorance on the car owners behalf, but many are due an astonishing level of negligence displayed by
main dealers and quick fit type places.
|
|
|
|
|
eccsmk
|
| posted on 15/7/09 at 11:32 AM |
|
|
the astra track rod got me
scary
very very scary
|
|
|
BenB
|
| posted on 15/7/09 at 11:38 AM |
|
|
And I thought my welding sucked!!
|
|
|
eccsmk
|
| posted on 15/7/09 at 11:43 AM |
|
|
even my mother would have noticed this
click
|
|
|
MikeRJ
|
| posted on 15/7/09 at 11:44 AM |
|
|
One of the posts made me laugh:
"Crap-fit need to change their staff motto in my opinion...... How about>
..... "Two weeks ago i couldn't spell tyre fitter, now i are one""
|
|
|
eccsmk
|
| posted on 15/7/09 at 11:48 AM |
|
|
quote:
Originally posted by MikeRJ
One of the posts made me laugh:
"Crap-fit need to change their staff motto in my opinion...... How about>
..... "Two weeks ago i couldn't spell tyre fitter, now i are one""
|
|
|
Guinness
|
| posted on 15/7/09 at 12:02 PM |
|
|
|
|
|
eccsmk
|
| posted on 15/7/09 at 12:16 PM |
|
|
just had a look through their site and taken the virtual tour
very impressed
it does seem a long way for me to go and have my car set up
i think it might be woth it in the long run tho??
|
|
|
BenB
|
| posted on 15/7/09 at 12:19 PM |
|
|
quote:
Originally posted by eccsmk
even my mother would have noticed this
click
Blimey. That's seriously screwed up tracking. How the hell did they miss that (unless they did the tracking then jacked up the car by the
beam?!?!?!)...
|
|
|
eccsmk
|
| posted on 15/7/09 at 12:24 PM |
|
|
they have a section for track day setup
shame there are no 7's mentioned
here
[Edited on 15/7/09 by eccsmk]
|
|
|
Mr Whippy
|
| posted on 15/7/09 at 12:34 PM |
|
|
Quite appalling especially when you consider how much they charge for this
I regularly do car servicing for friends and family to keep them away from rip off merchants and bad workmanship
|
|
|
MikeRJ
|
| posted on 15/7/09 at 12:38 PM |
|
|
I can remeber having a massive argument with a tyre dealer after their pet monkey jacked my mini up on the tie rods and bent them. They insisted they
must have been bent before.
|
|
|
Mr Whippy
|
| posted on 15/7/09 at 12:46 PM |
|
|
I had to show a kwik-fit guy how to adjust the track rods on my beetle based beach buggy. Literally didn't know how to slacken them,
wasn't impressed one bit. Also nervously watch him put it on the car lift even though I said I’d do it cos the car was difficult to drive. But
he insisted on doing it and drove like some learner, did make me take it off though.
|
|
|
SteveWalker
|
| posted on 15/7/09 at 12:49 PM |
|
|
I've always avoided garages doing any work on my vehicles wherever possible and this strategy was confirmed to me when my Nissan Primera (which
I bought at 15 months) went into a main dealer for warranty work.
They needed to replace the turbo and the diesel injection pump - the latter being an engine out job, as it is too long to remove without fouling the
bulkhead.
I was told that they needed the car for a week, but they actually had it for two and with cancelled pick-up times day after day, with just an
hour's notice (I'm a contractor and had to keep cancelling clients schedules to be free to get the car back), they cost me nearly £600.
It was finally finished on a Wednesday, but too late in the day for me to collect it, I was away on business the next day, but they still left
valetting the car (which I was paying for) until the Friday, so when I arrived, the car wasn't there. Hours later it arrived with sopping wet
seats, giving me a really uncomfortable ride home.
Having got home, I started finding the real problems:
1) They'd re-assembled the exhaust wrong, so it kept knocking on the body on start-up or heavy acceleration.
2) They'd cracked the driver's side mirror surround, but they never admitted this one.
3) They'd lost one of my mats and replaced it with a non-matching one.
4) While valletting the car, they'd trapped the nearside, rear belt in the seat latch, jamming the latch and punching a hole through the
belt.
5) They'd wrecked the power steering pump, although they insisted that the noise it made during slow speed manouevres was just air and would
clear in a day or two - they were wrong.
6) The biggy - a month and a half later, while replacing my brake pads, I discovered on removing the wheel centre cover, that I'd been driving
myself and my family around with the split pin missing from one hub nut. When replacing the driveshafts after replacing the engine, they'd
re-used the old pins and one had snapped and dropped out, the other had one leg missing and the other looking very weak.
After this final one, I insisted on them paying for my car to be collected and thoroughly inspected from the place I was working at, as I refused to
believe that I was not going to find more faults and I was not going to take any more time off to deal with it. No more faults were reported, but who
knows what else was found and corrected without them admitting it.
A few months later I part-exed the car, as although I'm sure it was alright, I personally could never feel comfortable in it again.
|
|
|
eccsmk
|
| posted on 15/7/09 at 01:08 PM |
|
|
i think i would have gone round and done some damage to the mechanic !!
and im not i violent person at all !
|
|
|
Peteff
|
| posted on 15/7/09 at 04:00 PM |
|
|
I couldn't understand this
one. Why didn't they shear all the bolts off and then remove the wheel ? It would have left some stud but saved the rim.
yours, Pete
I went into the RSPCA office the other day. It was so small you could hardly swing a cat in there.
|
|
|
MikeRJ
|
| posted on 15/7/09 at 04:25 PM |
|
|
quote:
Originally posted by Peteff
I couldn't understand this
one. Why didn't they shear all the bolts off and then remove the wheel ? It would have left some stud but saved the rim.
If you look at the pics the wheel bolts appear to to be of some stupid design where there is a necked section between the hex and the tapered seat.
They sheared off two of the hex heads, but the remaining part of the bolt is still securely holding the wheel on.
|
|
|
bigfoot4616
|
| posted on 15/7/09 at 04:33 PM |
|
|
honda main dealer did a cambelt change on my old integra and forgot to tighten up the alternator belt, worse was they also left one of the engine
mount bolts only just started in the threads
|
|
|
