garage19
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| posted on 15/7/04 at 01:35 PM |
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Ebay purchase - what are the chances of....
See e-mail below sent to the seller of a fuel pump I purchased!
Dear tfrallyesport,
Hi, I recently purchased a fuel pump from you at a cost of £31 + £9 postage. It was advertised as a "Cosworth fuel pump". Whilst trying to
obtain the correct fuel filter for it i took it into my local ford dealership only to be told that it is not a cosworth fuel pump but is infact from
an xr4x4. Apparently what i thought was the filter next to it is in fact an accumilator for the old mechanical style fuel injection. This pump is now
not suitable for my application as they told me it doesn't have the same fuel flow rating as the cosworth item. As the item was not as described
I would like my money back or a correct pump supplied if you have one. Hopefully we can sort this problem out. Many thanks, Doug Cook.
To view the item, go to: http://cgi.ebay.co.uk/ws/ebayISAPI.dll?ViewItem&item=2480924747
So what do you reckon my chances are? Slim to none!
Sent this morning so still awaiting reply.
Cheers,
Doug. at my self for being had!
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Jasper
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| posted on 15/7/04 at 02:04 PM |
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How did you pay? If it was Paypal then u can get your money back
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garage19
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| posted on 15/7/04 at 02:19 PM |
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Yup it was Paypal. So how does that work then?
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andyps
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| posted on 15/7/04 at 03:17 PM |
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Can't remember exactly how you do it, but if you go to the paypal site there is a method by which you can contact them and tell them that you
awnt a refund. They investigate and if they agree your card gets refunded.
The other thing of course is, have you already left feedback? The threat of negative feedback should help speed things up. You can also make a
complaint via ebay as you have entered a legally binding contract via ebay with the seller based on his description which was wrong so they should
help you. Again, details are on the site somewhere.
Andy
An expert is someone who knows more and more about less and less
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garage19
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| posted on 15/7/04 at 05:22 PM |
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Unfortunatley I have already left feedback! and it was all positive as the rest of the transaction was good.
Maybe he is a stand up guy so I will give him a few days to respond and take it from there.
Hi-cost - don't suppose you have a spare cossy pump lying around?
Cheers,
Doug.
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Jasper
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| posted on 15/7/04 at 06:33 PM |
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Did you use your credit card with Paypal?? If so, (and if you have no joy with him) then contact them straight away and they should organise the
refund. They will require something in writing from an independent accesor well, so get the company to write something for you on letterhead.
Also good to remember for next time - never leave feedback until you are sure the item is right!!
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JoelP
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| posted on 16/7/04 at 08:24 PM |
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at least there is a picture in the listing, so you can prove it isnt the correct item. as hicost says, ring him first, then speak to
ebay/paypal/c.card people. should be ok... good luck anyway!
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