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Author: Subject: RANT: Why are couries so... Arghhhh!
mad4x4

posted on 19/7/11 at 05:17 PM Reply With Quote
RANT: Why are couries so... Arghhhh!

Phoned Citylink tonight as we got a "sorry we missed you card"

Got the automated service :

option 1) Delivery Tomorrow
Option 2) Collect from Depot

Shame we both work & the depot is 70miles from us in the wrong direction....

So phone the Customer department :

option 1) Delivery Tomorrow
Option 2) Collect from Depot


WHich part of can you leave it at the house will the not understand..... Arghhh or transfer it to my local Depot (aberdeen) which I drive past every day..... But got "sorry" can't do that the Fife depot covers you post code.. But I live in Aberdeenshire.....

Asked to speak to the manger go told oh he could phone you but I can't connect you to him....

Basically told the girl - Well do what you want we won't bloddy be in and hung up on here!









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blakep82

posted on 19/7/11 at 05:25 PM Reply With Quote
well, she won't lose any sleep over it.

leave a note stuck to your door, thats what we've done for years, all couriers leave them behind a big plant pot if no one's in now. address it toi city link, and sign it, that way he can take it back to the depot if needed.





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tegwin

posted on 19/7/11 at 05:36 PM Reply With Quote
shitty link.... they tend to just drop a card without knocking here....





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daviep

posted on 19/7/11 at 05:52 PM Reply With Quote
If your stuck I can collect it from the depot (presume it's glenrothes) and meet you somewhere in between, or if the weather is good and it's a small package I can run it up on the bike.

Cheers
Davie





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mad4x4

posted on 19/7/11 at 08:05 PM Reply With Quote
Cheers all we'll see what tomorrow brings..... mmm sounds like a song.

I'll leave a note and see what the driver does.





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balidey

posted on 19/7/11 at 08:14 PM Reply With Quote
quote:
Originally posted by mad4x4
I'll leave a note and see what the driver does.

He'll keep your parcel, have whatever is inside and then hand in your note for proof that it was left at your house.





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blakep82

posted on 19/7/11 at 08:27 PM Reply With Quote
quote:
Originally posted by balidey
quote:
Originally posted by mad4x4
I'll leave a note and see what the driver does.

He'll keep your parcel, have whatever is inside and then hand in your note for proof that it was left at your house.


never happened to me! because the drivers know that when it doesn't get delivered, you'll complain to the company, they say there was a note, you say it still never turned up, and then the finger is pointed at the driver.





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owelly

posted on 19/7/11 at 10:05 PM Reply With Quote
I recently ordered some bits and had them delivered to work. However, the bits never turned up so I chased the company who gave me the courier details. They got hold of the delivery driver who said he'd knocked on the door but there was no answer so he'd left a card and taken the parcel back and attempted a delivery the next day. As there was no answer the next day he'd reurned it to the depot.....
No answer and he'd knocked on the door? I work at a military installation that is manned 24/7. There is a police post on the approach road and another at the main gate. The place is crawling with armed MOD Plod and the driver wouldn't have got anywhere near a door without looking up the pointy end of several guns......and had a couple of police dogs hanging off his arse.
He stood by his story but managed to deliver it the next day without any problems! If I was synical, I would say it's because I work in the middle of nowhere and he didn't want to be home late.





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eddie99

posted on 19/7/11 at 10:07 PM Reply With Quote
As above, try leaving a note on the door, We keep that note on the door 24/7 and haven't had many undelivered parcels since.
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morcus

posted on 20/7/11 at 01:47 AM Reply With Quote
Does seem unreasonable that they won't deliver it to there own depot that's closer to you to collect it.

I try to avoid having thing delivered because I always get the same problems, basically we can only come when your out or asleep is the usual situation so I have to have two days off to guarantee I'll be here and awake (I work nights).

If you continue to have problems sometimes you can get things delivered to a local post office for collection.





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