andyps
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| posted on 24/8/04 at 09:18 AM |
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Delivery company
Following the recommendation on here the other day I thought I would try parcel2go.com for a package. It was outside the dimensions which they quoted
on their website so I phoned them yesterday and was quoted £20.56 for the delivery. Having passed this on to the buyer of the item (a Sierra front
bumper) he paid me this amount so I called parcel2go today to arrange for collection only to be told they cannot carry the parcel because it is too
big.
Despite much conversation with them they will not offer me anything as compensation for the extra this is going to cost me to send via another
company. Just a warning to everyone - apparently it is human error on their part, but they won't help me out.
If you need to send a parcel I would suggest being wary of this company - they have google adverts slagging off Parcel Force saying calling them
Parcel Farce - seems more like the name I would give to parcel2go.
Sorry for the rant but i am really p***ed off about this. Now to phone the ones who have given me good service in the past -
www.postvan.com
Andy
An expert is someone who knows more and more about less and less
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colibriman
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| posted on 25/8/04 at 12:40 AM |
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thanks for the warning Andy....
good to get feedback against stuff like that....
wheres yer parcel going?
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NOTE:This user is registered as a LocostBuilders trader and may offer commercial services to other users
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andyps
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| posted on 25/8/04 at 12:01 PM |
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From west Yorkshire to London SW18
Andy
An expert is someone who knows more and more about less and less
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ChrisW
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| posted on 25/8/04 at 01:40 PM |
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I've used parcel2go loads of times with no problems. Have never tried to send anything bigger than their maximum dimensions though.
Chris
My gaff my rules
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andyps
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| posted on 25/8/04 at 04:36 PM |
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The problem is that they won't take anything bigger than their maximum dimensions and the person who quoted me forgot to mention this despite it
being the only thing I asked about.............
Andy
An expert is someone who knows more and more about less and less
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andyps
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| posted on 26/8/04 at 10:09 AM |
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In the spirit of fairness I want to report that parcel2go have now offered me a free delivery as compensation. It isn't worth as much as the
mistake cost me but at least it is something.
Andy
An expert is someone who knows more and more about less and less
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