zetec
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| posted on 3/6/06 at 07:19 AM |
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Ebay postage question...
Just sold an item on Ebay, guy paid and I posted the stuff off. For the first time I sent recorded delivery.
! week later he says he has not got the package. I checked the Royal Mail web site and the tracking number says they could not deliver so note left.
He now says he did not get the failed delivery card and now the PO are sending the package back to me. The question is who should pay to post the
stuff off again? Me or him? Hard to say if he or the PO are at fault...but I do know I did what I said I would!
" I only registered to look at the pictures, now I'm stuck with this username for the rest of my life!"
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scotty g
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| posted on 3/6/06 at 07:26 AM |
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Always difficult in these instances, i would cut my losses and pay again otherwise they will probably leave poor feedback and that can do more harm in
the long run.
Cheers.
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JoelP
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| posted on 3/6/06 at 07:27 AM |
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Your biggest problem will be him not believing that you ever sent it. Id try to fax him a copy of the proof of posting, or the tracking number if that
proves possible. If the postage wasnt too much (ie under a tenner) id just pay it myself and make sure he knows and is grateful, if it was over that,
id get him to go halves on it.
It really is his fault for not acting quick enough, but this would be the easiest way to sort it. Communication is the key here.
All the best!
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Hellfire
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| posted on 3/6/06 at 07:40 AM |
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Hmmm... difficult one is that.
I'd bite the bullet and pay for postage again providing it's nothing too much. Send a copy of the original posting receipt with your item
to verify your story.
Communicating effectively is important, so do it well. 
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andyharding
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| posted on 3/6/06 at 08:35 AM |
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Send him the tracking number, then he can check online / phone them to see you did actually send it. Then ask him to pay postage again or collect item
as it was clearly not your fault. If he threatens to neg you offer to call the whole sale off and give a refund less postage. You can't let
these buyers who are too stupid to take a delivery take advantage of you...
Are you a Mac user or a retard?
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trogdor
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| posted on 3/6/06 at 10:25 AM |
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i hope hes a reasonable person, i had this prob with sending a xbox to italy. it was deffo his fult as he gave me the wrong address, it got sent back
to me and he wouldn't beleive i had sent it, then claimed his money back through paypal,
i appealed so many times with proof, i had emails and tracking numbers. paypal wouldn't look at them as they were attachments and i tried
sending them web pages with the revellant info. they still found in his favor. so in the end i spent £35 sending my xbox to italy and back.
it didn't help that the guy could barely speak english.
hope u can sort it out and hes reasonable
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Confused but excited.
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| posted on 3/6/06 at 11:42 AM |
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If you expect delivery of a parcel and don't make arrangements to accept delivery, you can't blame the sender.
Tell him to get stuffed! He will have to pay the second lot of postage, as it was his fault.
If he leaves you a -ve feedback, you have the chance to reply on the feedback. Vindictive -ve feedbacks should not affect any future sales you may
have.
He should be prepared to settle without anybody getting -ve feedback.
However, that's only what I would do. In the end it's your money and your feedback.
Tell them about the bent treacle edges!
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tks
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| posted on 3/6/06 at 01:10 PM |
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yeah...
feedback isn't payable... maybe if you do send it hem he leaves neutral??? instead of positive. I would make it clear that his adress is what
you gave to the postage guys.
Scan in the sended copy and picture the packet..
I would slam him with the hammer and pay by halves... (at much) if he don't agree undo the deal..
at least you have the last word on the negatvie feedback!!
you can always say wrong adress ==> deal undone or some thing...
you cant buy feedback remember that..
and when i see a dealer wich has 0 negative its always suspicous..
also tell him to use translators to english and you to italian..its much easyer
(they are even chinees to english ones!!)
Tks
The above comments are always meant to be from the above persons perspective.
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MikeRJ
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| posted on 3/6/06 at 02:18 PM |
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After you sort it out, wait for 89 days, 23 hours and 59 minutes before leaving some stinking feedback 
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stevebubs
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| posted on 3/6/06 at 03:04 PM |
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I'd first try arguing the toss with the post office (no card left etc) and see if they'll cave in.
If they do, then send him the new tracking number so he can track it online and have no excuses.
FWIW, I always send the tracking number to the recipient, and always do it via the web interface to "My Messages" as I can't tamper
with this so should stand up in any dispute.
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UncleFista
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| posted on 3/6/06 at 05:52 PM |
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quote:
Originally posted by MikeRJ
After you sort it out, wait for 89 days, 23 hours and 59 minutes before leaving some stinking feedback
Yeah, and use the Taiwan site so you can leave extra-long feedback 
Tony Bond / UncleFista
Love is like a snowmobile, speeding across the frozen tundra.
Which suddenly flips, pinning you underneath.
At night the ice-weasels come...
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