Browser
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| posted on 26/7/06 at 10:50 AM |
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Possible new TV required
Just found out from wifey our 3-year-old 28" Thompson widescreen TV needs a new tube, £1100 say the repair people. I think, the warranty
may have just expired, if so, can anyone recommend a decent HD-ready 28/32" LCD TV please?
THe shop we bought it from, Miller Brothers in Peterborough, closed about a month after we bought the thing, but there's a head office in
Doncaster. Are they a franchise or chain store and if franchise, what are the rules about liability in the case of warranty claims?
[Edited on 26/7/06 by Browser]
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Lawnmower
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| posted on 26/7/06 at 10:54 AM |
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woolies are selling them for around £600
btw I bougt a cheap (£200) 28"widescreen tv from asda about 3 years ago. It still work fine.
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mark chandler
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| posted on 26/7/06 at 11:15 AM |
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I had a plasma that failed, all is not lost if you are out of warranty as trading standards can help.... I know its sounds unlikely.
It works like this, if you purchase an expensive item such as a TV you would expect it to last 5 years. If it fails its not fit for purpose, the
warranty is not relevent.
Call the trading standards and get a ref number, you then mail the supplier via registered post including this and request a replacement or refund.
Have a google on this and get some nice legal sounding text to throw in.
Worked for me, cheque for £2k and old TV collected as not economic to repair and thats from Curry's well known for poor customer service... The
told me to get lost originally.
Regards Mark
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graememk
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| posted on 26/7/06 at 11:42 AM |
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who on eath told you it needs a new tube, as an ex tv engineer its very unlikly at that age. or any age to be honest, when the tube goes it normally
goes out of focus and gets darker. but never dead.
a tube should last 15+ years no probs.
[Edited on 26/7/06 by graememk]
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DavidM
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| posted on 26/7/06 at 11:55 AM |
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quote:
Originally posted by mark chandler
I had a plasma that failed, all is not lost if you are out of warranty as trading standards can help.... I know its sounds unlikely.
It works like this, if you purchase an expensive item such as a TV you would expect it to last 5 years. If it fails its not fit for purpose, the
warranty is not relevent.
Call the trading standards and get a ref number, you then mail the supplier via registered post including this and request a replacement or refund.
Have a google on this and get some nice legal sounding text to throw in.
Worked for me, cheque for £2k and old TV collected as not economic to repair and thats from Curry's well known for poor customer service... The
told me to get lost originally.
Regards Mark
This is correct. Sale of goods act says must be fit for purpose, and must last a "reasonable" period of time. In England current
precedence is 5 years. In Scotland I believe it is 6 years. Duty is on the supplier to provide remedy.
This is another reason why shops are so keen to sell extended warranties. If it's for 5 years or less you don't actually need one, and
they know it!
David
Proportion is Everything
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tks
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| posted on 26/7/06 at 12:22 PM |
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since when
an lcd has a tube at all???
thought that only CRT ones had a tube??
LCD is just electronic film not?
Tks
The above comments are always meant to be from the above persons perspective.
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Peteff
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| posted on 26/7/06 at 12:31 PM |
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I just bought a 28" crt Daewoo from Curry's with built in digi for £229 and it's brilliant. The tube went in my Philips after 7
years but it still has a picture, just has a blue tint all over and occasionally blacks out totally. Samsung do a HD ready CRT if you don't want
to go LCD or plasma yet here
yours, Pete
I went into the RSPCA office the other day. It was so small you could hardly swing a cat in there.
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Browser
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| posted on 26/7/06 at 01:53 PM |
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Graememk, the TV repair bods did, Peterborough Video Services. It's always taken an age to switch on when 'starting from cold' and
recently started flashing an error code with the front mounted LED before coming on. A week or so ago it started crackling in the back, same sort of
noise an electric bug zapper in a butchers makes, in conjunction with horizontal lines strobing across the screen and the colour becoming washed out.
Would do this for several seconds then stop, and stay stopped for periods varying from a few minutes to a few hours.
Knowing precisley nowt about TVs I had to take their word, but thanks for the advice guys, looks like I'll have to hunt the receipt and contact
Miller Bros head office to see what they say.
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Hellfire
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| posted on 26/7/06 at 04:13 PM |
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Miller Bros in Doncaster are usually very good... I'd persue this line before taking any further action you may just find they offer you an
alternative. Don't use a Lump Hammer to knock a panel pin in...
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Marcus
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| posted on 26/7/06 at 04:18 PM |
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As Hellfire says, Miller Bros are a family owned company, and are usually a cut above the rest when it comes to customer service. (I speak from
experience as an ex Currys repair bloke!)
Speak to them!
Marcus
Because kits are for girls!!
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Browser
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| posted on 27/7/06 at 07:12 PM |
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Just found the receipt for t' telly and found we took out extended warranty cover, ends 2008 so we're definitely in the clear.
Now looking for a new TV. Have heard that LCDs are crap picture-quality wise and that a plasma'd be much better? Don't really fancy
getting a CRT if we can avoid it as they are large 'n clunky.
Anyone got any recommendations?
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chockymonster
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| posted on 27/7/06 at 11:24 PM |
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quote:
Originally posted by Browser
Anyone got any recommendations?
Yep,
you watch tv with your eyes best thing you can do is go to a decent tv shop that has decent signal into different lcd and plasma screens and judge
for yourself. LCD still cannot beat plasma for response but it all depends what you want the tv to do. You can't rely on picture quality in high
street stores. Read lots of reviews and then go and decide what you think looks best
PLEASE NOTE - Responses on Forum Threads may contain Sarcasm and may not be suitable for the hard of Thinking.
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Peteff
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| posted on 27/7/06 at 11:29 PM |
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Have a look on avforums if you find something you like someone on here will have bought one or have an
opinion on it.
yours, Pete
I went into the RSPCA office the other day. It was so small you could hardly swing a cat in there.
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andrew.carwithen
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| posted on 28/7/06 at 07:03 PM |
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I may well be wrong, but isn't it the size of the screen that dictates whether it'll be plasma or LCD?
I.E. up to 32" will be LCD and anything above this size will be Plasma? (At least, that's how it seems to me when looking at ads in the
press etc.)
Like I say, I may be talking utter rollocks and am happy to be corrected.
Andy.
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Peteff
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| posted on 28/7/06 at 07:11 PM |
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LCD's go up to 46" as far as I know and probably higher if you look round. Relisys do
one at 46".
yours, Pete
I went into the RSPCA office the other day. It was so small you could hardly swing a cat in there.
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andrew.carwithen
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| posted on 28/7/06 at 07:15 PM |
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I stand corrected
Andy.
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Marcus
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| posted on 28/7/06 at 07:44 PM |
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LCDs are getting bigger, check out Samsung or LG - stunning picture quality for not a lot of money (if you call 1k not a lot!!!)
Marcus
Because kits are for girls!!
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coozer
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| posted on 28/7/06 at 11:13 PM |
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F*/k it, blow the lot! Go for a 42" or 50" plasma. The bigger it is, the better you feel.
If yours is 42", you feel great next to your mates!
I've been running a Panasonic PV500 42" plasma for a year now aand must say I'm impressed.
The England cricket team look great on it...
Especially today
[Edited on 28/7/06 by coozer]
1972 V8 Jago
1980 Z750
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Krismc
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| posted on 29/7/06 at 08:41 AM |
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42 inch LCD samsung (black one) for £899 at makro!
looks the bollocks
Built, Ivaed, Drove and now Sold - 2011 MNR VORTX RT+ 2000cc Zetec on R1 Throttle boddies.
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Aboardman
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| posted on 29/7/06 at 08:41 AM |
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i have the 50" sony rear projection tv.
http://www.argos.co.uk/static/Product/partNumber/5362059.htm
go for it
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