omega0684
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| posted on 11/8/08 at 03:13 PM |
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Totally nothing to do with cars but i need your help!
right i have an interview on thursday for a new position as a graduate trainee hospital manager in london, the hospital group comprises of 16
specialist hospitals that deal with psychiatric rehabilitation and opiate addiction rehabilitation. they house between 35 and 40 patients at any one
time. i have to do three tests, a numeracy test, verbal reasoning and data collection. as well as a 30 minute interview and a 5 minute presentation on
the following question
"Outline what priorities you would set as a Hospital Manager in starting up a new hospital and why?”
I NEED SOME INSPIRATION remember these are private clinics, im assuming that they expect my answer to be based around the fact that the
hospitals would only be small and housing 35-40 people.
at present i've come up with the following topics,
staffing - obviously need the correct nurses, psychiatrists,pschologists, councillers etc
Hospital Hygiene - self explanitory
Efficient Administration procedures,
Patient care and relations & increasing patient occupancy.
hospital facilites and health and safety.
hospital supply chain.
can anyone think of anything else that could be considered as a priority in opening a new hospital? im really struggleing. i could try the funny
approach and say that we would need a good supply of straight jackets but i dont want to push it!
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David Jenkins
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| posted on 11/8/08 at 03:18 PM |
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Have these people got website and/or brochures? If so, scan through and pick out what seems to be important for them. If they say "Our care
homes are bright and friendly environments" then make sure that you say something similar - but not exactly the same words!
Also think about what you write, and consider whether they would ask hard questions about your views in the interview (i.e. get some good answers in
you head!)
Have fun,
David
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TimC
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| posted on 11/8/08 at 03:18 PM |
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I would list patient care as an 'umberella principle'?!
A tip on the numeracy tests - some tests give you an obscene amount of questions to do in a very short timeframe. As a first pass, just whip through
the questions that you can do quickly. Do not get stuck spending 3/4 of your time on question 6 of 20!
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fesycresy
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| posted on 11/8/08 at 03:23 PM |
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Set new standards for the nurses !
Re-model the nurses uniform, may be takes some props with you 
[img][/img]
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The sooner you fall behind, the more time you'll have to catch up.
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Dangle_kt
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| posted on 11/8/08 at 03:28 PM |
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Surely you would be involved with planning the new "hospital". Lease agreements, planing permissions, notifying local authorities etc.
Or is it more of a case of you walking into a shiney new building?
If it has links to the NHS it is tricky, the NHS seems to be desperatly trying to run itself like a business, but doing very badly at it because it
isn't set up like one. (This isn't a pop at the NHS, simply a statement of fact)
So if it has links then your "hospitals" will be considered part of a PCT or acute trusts provider arm and will have accountabilities - so
make sure you throw in lots about governance arangements etc.
If that is the case then the NHS is your customer, and you will need to keep them happy.
If you are seperate then your customers are the patients, and you will have a very different focus.
I always find that starting with your customers expectations and working backwards to business processes is an effective way of delivering high
quality output.
I would dedicate a section to risk management no matter who comissions the hospital.
I've just thrown some ideas down here, if you need more help I'll give it some more thought later - pm if you want me to.
[Edited on 11/8/08 by Dangle_kt]
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Macbeast
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| posted on 11/8/08 at 03:42 PM |
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Establish policy for assessment on admission, monitoring of patient progress, follow up after release and evaluation of efficacy of treatment.
Establish policy on staff training, initial and continuing. Staff evaluations.
Complaints procedures - from patients, families and staff.
Establish policy on visiting. Procedures to ensure visitors do not bring drugs in. Devise Security.
Establish method to involve family / spouse in the treatment and educate them about the disease.
Make contact with local 12-step Groups and provide facilities - accommodation, literature, time -for such groups within the hospital.
Bear in mind that in treating addictive disease the best staff are addicts in recovery since they have an unerring nose for bullshit.
Things you can do now -
Familiarise yourself with legalities peculiar to mental health hospitals.
Be aware that success rate in treatment of addictive disease is often as low as 10%
Learn to spell "counsellors "
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stevebubs
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| posted on 11/8/08 at 03:54 PM |
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OK..you've got the day to day stuff there but there's more to running a business. The following headings spring to mind:
Marketing
Publicity Strategy...
Unique Selling Point...
Finance
Allocated cost per bed per time period
Target income per bed per time period
[Edited on 11/8/08 by stevebubs]
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stevebubs
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| posted on 11/8/08 at 03:55 PM |
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PS Second to Mr Jenkins - a lot can be gleaned from their existing paraphernalia...
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splitrivet
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| posted on 11/8/08 at 04:01 PM |
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Just tell them your a member of locostbuilders they'll admit you straight away and then you can work your way up.
Cheers,
Bob
I used to be a Werewolf but I'm alright nowwoooooooooooooo
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MikeR
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| posted on 11/8/08 at 04:05 PM |
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They're private - start with the important stuff.
MAKE MONEY!
Forget everything else that is why you're there, if not, you're NHS.
Now to make money you'll need to do all the stuff above but that is your primary consideration.
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Dangle_kt
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| posted on 11/8/08 at 04:06 PM |
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Will a private health organisation have policy written by hospital managers? I would have thought it would be more a case of him mentioning them and
acting in line with then rather than drafting his own.
Be a bit rubbish dinting the ego of the Director of Governance (if they are on the panel)...
quote:
Originally posted by Macbeast
Establish policy for assessment on admission, monitoring of patient progress, follow up after release and evaluation of efficacy of treatment.
Establish policy on staff training, initial and continuing. Staff evaluations.
Complaints procedures - from patients, families and staff.
Establish policy on visiting. Procedures to ensure visitors do not bring drugs in. Devise Security.
Establish method to involve family / spouse in the treatment and educate them about the disease.
Make contact with local 12-step Groups and provide facilities - accommodation, literature, time -for such groups within the hospital.
Bear in mind that in treating addictive disease the best staff are addicts in recovery since they have an unerring nose for bullshit.
Things you can do now -
Familiarise yourself with legalities peculiar to mental health hospitals.
Be aware that success rate in treatment of addictive disease is often as low as 10%
Learn to spell "counsellors "
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Ivan
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| posted on 11/8/08 at 05:01 PM |
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Demographics of the catchment area of the hospital and how best to satisfy their needs.
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omega0684
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| posted on 11/8/08 at 05:15 PM |
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ok guys thanks for the help, i've got a few things to start thinking about. anymore keep them coming
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Phil.J
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| posted on 11/8/08 at 05:20 PM |
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Don't forget facilities management:
Cleaning staff
Porters
Security
Maintenance
Janatorial
They may be quite low down in the pecking order, but are the cause of a disproportional amount of agro. in most large organisations.
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owelly
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| posted on 11/8/08 at 06:39 PM |
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Post up the Vacancy wording exactly as it's written and then post up your CV.
Are you responsible for the entire hospital from the Security through to the complience engineers? Or just the medical admin? Or medical medicines
etc?
http://www.ppcmag.co.uk
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omega0684
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| posted on 11/8/08 at 07:08 PM |
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owelly: im applying for a graduate management position, i'm assuming they are asking this question to test my mind at open thought! but
mentioning security and cleanliness will be mention in my hospital hygiene section.
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owelly
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| posted on 11/8/08 at 07:37 PM |
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I mentioned the Complience Engineers etc, as I've been helping a chum to apply for a job in Hospital management and part of his duties is to
oversee the engineers. These include 'financial' engineers, High Voltage Authorising Engineers, Medical Gas engineers, etc......... As
well as the general building management. He has nothing to do with anything medical. Not even a sniff of a nursey...
[Edited on 11/8/08 by owelly]
http://www.ppcmag.co.uk
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omega0684
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| posted on 11/8/08 at 08:50 PM |
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well i've narrowed it down to 5 topics.
Staffing & Training, Customer Service & Patient Care, Hospital Hygiene, Sales & Marketing, Financial Management.
i will expand on each topic and spend approximately 45 seconds on each one and 30 seconds on an introduction and summary. totalling 4 minutes and 45
seconds approximately.
i think these are broad enough subjects where i won't get tied down too much. i can keep things brief and give a brief overview on a few topics
that i think are important when opening a new hospital.
thoughts please
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owelly
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| posted on 12/8/08 at 07:49 AM |
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Thoughts?
I once had a recurring dream about a house built from Pickled Oinion Monster Munch...........
Other than that, Good Luck Matey!!
http://www.ppcmag.co.uk
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