I just bought an iphone on eBay and when it arrived it had some screen damage which wasn't in the description so I asked the seller about it. He
said it was perfect when it was sent so I emailed him a pic which clearly showed the damage (which couldn't have been caused by rough handling
and had been there for quite a while by the look of it)
He refused to believe that the damage was his fault so we were left at stale mate. He then continued to say things about the phone that could not have
been true - how it was packed, there were screen protectors fitted etc, and then accused my of trying to con him! It was obvious to me that he could
not be trusted to refund me if I was to return the phone and enter a dispute with eBay / Paypal until I got a refund so I therefore decided to get the
phone repaired, at the same time asking if he (the seller) would contribute towards the repair. His answer was .... well, just abusive so I decided to
call it a day and just leave negative feedback for him.
He is now threatening to block the phone unless I withdraw the negative feedback - can he actually do this?
What should I do to safeguard my legitimate purchase?
[Edited on 16-10-11 by RazMan]
new screens are avalible:
http://www.replacebase.co.uk/apple-iphone-3g-replacement-lcd-screen-151-p.asp
take it up with ebay, you have proof this wanker is being unreasonable.
Send everything he's said to you to ebay and try and get your money back.
Or you could just go and beat him up, it's your call.
quote:
Originally posted by morcus
Send everything he's said to you to ebay and try and get your money back.
Or you could just go and beat him up, it's your call.
If he has the IMEI number then yes he can, however if you can prove he sold it to you (and thus it's not stolen) I'm sure the block can be removed
Just to clarify - I am happy to repair the phone myself as the parts are not too expensive. I am mostly peed off with his 'not my fault'
attitude and threats to block the phone.
If he actually has the IMEI number I understand that he MIGHT be able to block the phone but doesn't he have to go via a police incident number
or something? Unfortunately, although I can prove that I bought a phone on eBay, there is nothing linking it to THIS phone (serial or IMEI) so
unblocking will probably take some time wouldn't it?
p.s. Option 2 would certainly help my stress levels though ;-)
[Edited on 16-10-11 by RazMan]
TBH, you'd be surprised how effective it can be to simply tell someone your considering beating them up. But don't quote me on that.
I would imagine ebay has some system to deal with people like this so even if you don't want to send it back and have your money back I'd
still report them as having a feedback system is useless if people are going to abuse it in this way.
If he's in North Wales I'm sure my brother would be willing to pay him a visit.
quote:
Originally posted by RazMan
Just to clarify - I am happy to repair the phone myself as the parts are not too expensive. I am mostly peed off with his 'not my fault' attitude and threats to block the phone.
If he actually has the IMEI number I understand that he MIGHT be able to block the phone but doesn't he have to go via a police incident number or something?
Contact ebay, paypal and the police with a log of everything and worse case cinario demand a refund and never change the feedback.as its theif to.help others from these dicks.
quote:
Originally posted by morcus
TBH, you'd be surprised how effective it can be to simply tell someone your considering beating them up. But don't quote me on that.
Very eloquently put Hector - ta very much.
I have decided to simply report the matter to eBay for the time being and just play the waiting game - the baseball bat stays in the cupboard for now
Should have just filed a 'not as described' claim with eBay and you'd have got your money back. His funds would immediately be frozen in paypal and you would get yours back. EBay always sides with the buyer. I know, I sold a 130quid video recorder in perfect order which when it arrived had an issue suggesting the buyer had put 240v through the Usb port or something. No way I could prove it so now he has my money and i jave a broken recorder...