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mk delivery promises?
Toady1 - 6/3/07 at 07:51 PM

anyone else had probs with ordering stuff form mk sportscars, and it taking ages to turn up/keep getting fobbed off with excuses ie, parts were out of stock, its now in the post, you should get it 2mro, if not the next day if not the day after that??? oh, but theyve taken my money!!!


tri - 6/3/07 at 08:06 PM

not getting into a fight cause i really couldn't care less about the "kit car war" but thought it was funny how quickly you replied

sorry to hear about your problems


grahamgg - 6/3/07 at 08:10 PM

yes Toady1,i have been waiting ages for engine mounts.rang last friday and to be fair the were honest and said that they were fogotten about.Promised me they would see to it asap ,,,lets hope they have as it is now holding me up!!!!


graememk - 6/3/07 at 08:25 PM

i think this is something that should be taken up with the mk owners club, assuming your a member


zxrlocost - 6/3/07 at 08:33 PM

MK owners club havent specifically got anything to do with the sales of MK sportscars??


stevec - 6/3/07 at 08:34 PM

quote:
Originally posted by CaLviNx
Sorry to hear that your having issues with the "supposed" numero uno in the kit car world.

As has been said with other kit makers issues, lay down a time limit then initiate a hard and fast recovery of funds.



This must be music to your ears Mark
Still It will take a while to earn a reputation like some other folk have
Steve,


graememk - 6/3/07 at 08:37 PM

i agree but think its something that the owners club should take up with them as its abad reflection on the owners.


Jon Ison - 6/3/07 at 08:41 PM

Too answer the original question, no I personally have never had a problem with any deliveries from MK.


welderman - 6/3/07 at 08:57 PM

quote:
Originally posted by Jon Ison
Too answer the original question, no I personally have never had a problem with any deliveries from MK.


I second that, fine bunch of lads.


MikeR - 6/3/07 at 09:20 PM

Toady, would i be correct in guessing your order is for a small number of relitively low value parts? If so, i had a similar problem about a year ago.

Eventually I got the parts i'd ordered, I wasn't happy and got a full refund. No court threats or anything just a frank phone conversation.

On the plus side, I think every time I tried to contact them i did get to speak to someone. I guess i was just bottom of the pile with my little order, eventually i guess they got sick of me calling them up causing fuss & they rushed my stuff - unfortunate but it happens occasionally in every company.


andyps - 6/3/07 at 09:32 PM

quote:
Originally posted by CaLviNx
Sorry to hear that your having issues with the "supposed" numero uno in the kit car world.

As has been said with other kit makers issues, lay down a time limit then initiate a hard and fast recovery of funds.


I thought the solution was to talk nicely to the supplier.


bodger - 6/3/07 at 09:32 PM

No problems with them so far. Got kit as agreed on agreed date.


alister667 - 6/3/07 at 09:47 PM

I have to say I had a lot of problems / delays getting parts off them sent to Northern Ireland when I was rebuilding my car.

I suspect they're a lot better when you can turn up and pick stuff up directly.

Cheers

Ali


graememk - 6/3/07 at 09:52 PM

i've ordered from them in fairness i've collected but the parts were there waiting for me


alister667 - 6/3/07 at 10:11 PM

"YOU HAVE A CHOICE NOT TO READ ANY POSTS BY THIS USER, NO-ONE IS FORCING YOU "

Reminds me.

Is there a 'block posts by this user' button on the way, does anyone know?

Cheers

Alister


OX - 6/3/07 at 10:24 PM

i think a lot of members have given up hope on that button and just scroll on up when they get to the crap

[Edited on 6/3/07 by OX]


andyps - 6/3/07 at 11:23 PM

quote:
Originally posted by CaLviNx
quote:
Originally posted by andyps
quote:
Originally posted by CaLviNx
Sorry to hear that your having issues with the "supposed" numero uno in the kit car world.

As has been said with other kit makers issues, lay down a time limit then initiate a hard and fast recovery of funds.


I thought the solution was to talk nicely to the supplier.


YES but only INITIALLY, and then lay down the law, by putting in place a time limit, & If YOU had taken the time to read and understand FULLY my posts on that matter, and re-iterate them fully and not just what suits you to re-iterate in this case because its suits you, you would have had no actual need to post.

I had to chuckle as someone else pointed out to me recently that you (andyps) seem follow me around like a bad smell purposefully stating black is white with me, which I find quite flattering, that you feel your own time lacking in importance to follow me about....... how funny and sad at the same time

excuse me while i put my sooper dooper wooden spoon back in its box

And to the thread starter, in the main MK appear to have a decent track record, and no I don't delight in kit maker delaying parts, as I have nothing personal against any kit maker, I might have a personal opinion on some of them, but that a differing thing altogether. I would never wish a delay on anyone.

[Edited on 6/3/07 by CaLviNx]


I don't try to follow you around - I obviously have less spare time than you as you always get to the posts first Maybe we just have different opinions on things, but one thing is for certain, I don't have time to re-read the posts you have made before to quote them exactly. But I do remember the overall message! How often have you suggested anyone lay down the law with a certain other kit car maker? Perhaps you would be kind enough to reference the appropriate threads here.


greggors84 - 6/3/07 at 11:35 PM

I had a problem once, was waiting a while for a few bits, but wasnt too concerned as they werent holding me back.

Phoned them in the end, they were very apologetic and I got them the next day. They had probably forgotten to send them out, they were a bit disorganised back then (a while before the company split) not sure what they are like now as its been a while since I had anything off them.

Always found them very a friendly bunch though and they always made an effort to recognise you if you chatted to them at a show.

[Edited on 6/3/2007 by greggors84]


grahamgg - 7/3/07 at 12:13 AM

quote:

Too answer the original question, no I personally have never had a problem with any deliveries from MK.


yes because they know exactly who you are .like me who they don't know from Mick who i am,, seems like they don't bother,last year when i was pretty sure i was putting a 954 blade engine in ,i asked for a cradle which was supposed to be collected at one of the shows, but they could not or did not get it ready in time.then when they said it would be done they would post out !!!anyway still not done ,anyway in the end i cancelled,,to be fair every time i phoned they are always courteous and helpful..but at the end of the day if you order parts and hand over your hard earned you expect them to be on your doorstep within a reasonable time..


Mr Whippy - 7/3/07 at 12:44 AM

I have ordered quite a few parts recently and in the past, all I do is send them an e-mail list of what I need, then phone up to check there's no problems with any of the items and then send them a cheque in the post. Never had any problems at all and found them a nice helpful bunch and all the parts came seriously wrapped in huge quantity’s of bubble wrap.

Just about to order some more parts in a few days time.




[Edited on 7/3/07 by Mr Whippy]


grahamgg - 7/3/07 at 01:01 AM

YES but only INITIALLY, and then lay down the law, by putting in place a time limit, & If YOU had taken the time to read and understand FULLY my posts on that matter, and re-iterate them fully and not just what suits you to re-iterate in this case because its suits you, you would have had no actual need to post.

I had to chuckle as someone else pointed out to me recently that you (andyps) seem follow me around like a bad smell purposefully stating black is white with me, which I find quite flattering, that you feel your own time lacking in importance to follow me about....... how funny and sad at the same time

excuse me while i put my sooper dooper wooden spoon back in its box

And to the thread starter, in the main MK appear to have a decent track record, and no I don't delight in kit maker delaying parts, as I have nothing personal against any kit maker, I might have a personal opinion on some of them, but that a differing thing altogether. I would never wish a delay on anyone..................

all above quoted by calvinx

Do you have any problems getting parts from GTS,if not everyone else seems to be ,you seem to defend gts vigourously when someone else posts a question about poor customer relations about delivery etc etc..People expect a decent level of service ,and if this does not happen then they are going to vent there frustration on this site,which is not going to look good for that said kit car company...In my kit car building experience which is very very very small.Who you know goes a long way ,It seems very clicky to me,and if the person on the other end of the phone does not know you then you are probably not going to get the same service!!!

[Edited on 7/3/07 by grahamgg]


Jonte - 7/3/07 at 08:49 AM

To answer the first question.

I´ve been waiting for a zetec exhaust since my order november 2006


Bluemoon - 7/3/07 at 09:39 AM

Hi Today1,

I've had no problems with them but then this was about a year or so ago. They do get busy at times, one of the problems of being a small company. How long have you been waiting..

Dan


Toady1 - 7/3/07 at 01:37 PM

blimey! since last year for an exhaust! makes mine sound lame, but then i guess im not used to waiting ages after ive paid for stuff for it to turn up!

The item is a std bec propshaft, only £120, but i did order it 3 weeks ago. Hopefully it'll be in the post as they told me last week, and on its way to me, and its the posties fault not theirs.

They are a very friendly and helpfull bunch i do admit. Its just that i orderd a blade drive flange from westfield 2 days after, and got it 2 weeks ago! and they werent in stock!

Just wanted to know if it was the norm thats all. Ill just be a bit more patient......but its whats holding me up from making my cradle to mount my engine, and the good weather is here teasing me!


OX - 7/3/07 at 04:41 PM

pmsl calvin,hows that nerve i just brushed across,calm your self down dude ,if you dont like what i have to say dont read it.
you made a fool of your self by missreading my post and then decided you wanted to offer me on saying how your not scared of anyone and spouting off alot of other crap thats easy to do behind a monitor pmsl,then a few people added to the thread asking you to calm down,you then deleted the whole thread after making your self look more of a twat than normal.you then sent me your address and if you hadnt of lived 6 hours away i'd of been fine to come over and look at the seats..whilst im here do you mind not slagging me off to other members off line ,you have no idea of my build quailty and youv never seen my car
and as far as my wiring goes iv built 3 cars with not one fire wooohooo


stevebubs - 10/3/07 at 11:39 AM

It seems that the best way to get a decent response from a manufacturer is to become a "known face" instead of a name and number.

This is probably true of most manufacturers and is pretty much typical of most "cottage" industries.

So - advice for any prospective new owners - when you've decided on the manufacturer, spend some time calling them up for advice / pop in and chat if you're local. Get to know them before you place the order so that when you do, and they're busy trying to figure out what to make next you're forefront in their minds.


Toady1 - 10/3/07 at 12:26 PM

got it yesterday, they posted it the day before! never mind its here now so i can crack on!

It isnt very presentable tho! Its all rusty like it came off the sierra, and doesnt even look like its been rebalanced? do they all come back like that?


zxrlocost - 10/3/07 at 01:33 PM

did they supply a sierra prop and mod it if so that sounds right

as its £70 to have your own prop modded


Toady1 - 10/3/07 at 03:29 PM

that is right mate!


Bluemoon - 11/3/07 at 04:16 PM

Yep bit of de-rusting required.. As to balancing, I don't think MK do, but if you talk to them apparantly they have never found this a problem.

Ps. Will be getting the car back to the estate in the next week or so can't wait to finish the build...

Dan


JoelP - 11/3/07 at 06:47 PM

not balancing it is why its so cheap, other dedicated prop manufacturers would charge over 200 but balance it. Myself, i wouldnt dream of using it unbalanced, but then, ive not heard of an MK one failing.


andyps - 11/3/07 at 09:23 PM

If it is out of balance a few jubilee clips and test drives will still represent quite a saving over the extra cost of a balanced one!


whitestu - 12/3/07 at 02:04 PM

In answer to the original question, I've ordered stuff from MK with no major issues.

They sent me some incorrect bits once but put it right soon enough.

Stu

ps I don't know anyone at MK and have only been up there once to pick up my kit.


flak monkey - 12/3/07 at 07:29 PM

Just for info more than anything, my new bailey morris prop was £105, all new parts and balanced for that money!!

David


Hellfire - 12/3/07 at 07:47 PM

Was that price for a two piece BEC prop?

Phil


greggors84 - 12/3/07 at 07:48 PM

To add to that, I paid £100 for Reco prop to make a new one on exchance basis, I think the recon the UJs, but its all new tube and balanced.

They are based in Luton so I saved on postage too.

Edited to say mine was only a once peice CEC prop.

[Edited on 12/3/2007 by greggors84]


flak monkey - 12/3/07 at 07:49 PM

quote:
Originally posted by Hellfire
Was that price for a two piece BEC prop?

Phil


Umm no... sorry

Didnt look at what engine was being fitted to be honest.

[Edited on 12/3/07 by flak monkey]


Jonte - 23/3/07 at 10:31 AM

it´s now been 6 months since we recieved the indy and still no word from MK about my zetec manifold/exhaust.
I´ve got a few e-mails where they say it´s on it´s way, but no date.

Would be interesting to know if anyone else has recieved a zetec manifold from them since new year.
It feels like that I as a non uk customer is put on hold for my things


gabbes - 24/3/07 at 06:29 AM

I have ordered a pair of rear hubcarrier and I can asure everyone that it was both the first and the last time I ever will order items from MK! I can write down a whole book on all excuses they come up with for not shipping a already paid item that they say they have in stock (the first time I call).
I have could done them myself and not only one pair....during the half year it take before I get them.


Jonte - 5/4/07 at 06:06 PM

quote:
Originally posted by chris mason
have you already paid? if not just buy one elsewhere, if you have paid request your money back and then go elsewhere. without being told of such delays i wouldn't wait no where near that amount of time for an exhaust.


It´s paid for.
Called them today again and this time I spoke to someone called Wally (?) and he promised they´re gonna deliver the manifold, exhaust, fan next week. I´ll see if he keeps his word better then Ken and Phil who promised me these parts long time ago.



Wally????


andrews_45 - 5/4/07 at 08:32 PM

Do indys use at 2 piece prop?

[Edited on 5/4/07 by andrews_45]


Catpuss - 6/4/07 at 08:53 AM

As far as I know (I've got a prop pulled from another Indy) its a one piece one


MikeR - 6/4/07 at 09:40 AM

i believe the two peice are used on the BEC's with one peice on the CEC's.

I'm sure someone will pop along and correct me if i'm wrong.


Catpuss - 8/4/07 at 10:29 AM

You may well be right. Certainly its a one peice on a BAC [1].

I didn't check the BECs, but as the gear box is much further forwards (being integrated into the engine) it wouldn't supprise me if it is a two piece prop as you had to add that bit where the type 9 would normally be.


[1] Boat Anchored Car i.e. Pinto