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New external hard drive not recognised
trifield - 30/9/08 at 12:24 PM

After having had a major problem with home PC crashing earlier this year (and nearly losing all the data on it) I bought an external IDE HD enclosure and a 164GB IDE hard drive in order to keep everything backed up safely.

The problem I have is that when I install the new hard drive, the PC recognises it in the system tool bar as a USB mass storage device (complete with HD), but the PC doesn't show that there is an additional external Disk (E
I have tried an old 3.5GB disk and it recognises this and shows up as an external (E drive.

Does this mean the new HD is faulty? I have the jumpers set as 'Master' and also tried fitting HD into the PC as a slave and setting jumpers accordingly but it still isn't recognised.

As the HD is new do I have to do something else to kick it into life?

Any suggestions / advice greatly appreciated.


Mr Whippy - 30/9/08 at 12:27 PM

look up the driver download on the web and reinstall it, most makes offer them free


graememk - 30/9/08 at 12:27 PM

sounds like you havent formatted the new drive.

follow this link it shows you how to do it.

http://www.jakeludington.com/hadware_upgrades/20040909_diy_external_hard_drive.html

[Edited on 30/9/08 by graememk]


l0c0st - 30/9/08 at 12:30 PM

I had a similar problem recently. I hadn't assigned a drive letter for it. Right click "my computer" to get to disk management if i remember correctly.


RoadkillUK - 30/9/08 at 12:34 PM

second Graeme's reply, you need to format it.

I've just done a quick google and assuming you are using XP, follow THIS LINK and halfway down the page, it will explain with pictures how to format it.


Mr Whippy - 30/9/08 at 12:34 PM

quote:
Originally posted by graememk
sounds like you havent formatted the new drive.

follow this link it shows you how to do it.

http://www.bleepingcomputer.com/tutorials/tutorial116.html#create

[Edited on 30/9/08 by graememk]



yeah but won't that delete everything on the disk?!

he did say he'd -

bought an external IDE HD enclosure and a 164GB IDE hard drive in order to keep everything backed up safely...


graememk - 30/9/08 at 12:35 PM

a new hard drive needs formating first before you use it so assuming that its got nothing on it there wont be anything to lose.


trifield - 30/9/08 at 12:44 PM

OK guys,

I have done as as Graememk said and it looks like I needed to format the external HD correctly.

I followed the link he showed and everything now working!

Many thanks for the ultra quick responses


graememk - 30/9/08 at 12:46 PM

ok i'll need your address as i'm not sure where to send the invoice


ravingfool - 30/9/08 at 01:44 PM

quote:
Originally posted by graememk
ok i'll need your address as i'm not sure where to send the invoice


LOL