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Access is denied to what by who(m)
Mark Allanson - 28/10/08 at 08:16 AM

My works computer has downloaded SP3 (XP) but after 15 mins of installing it, it comes up with this Rescued attachment SP3 Denied.jpg
Rescued attachment SP3 Denied.jpg


Mark Allanson - 28/10/08 at 08:17 AM

..and then this. Is there something I need to enable first or just put it down to sloppy Uncle Bill again Rescued attachment SP3 Denied2.jpg
Rescued attachment SP3 Denied2.jpg


flak monkey - 28/10/08 at 08:20 AM

Try booting to safe mode and installing from there. Or make sure your account has administrator privaledges. (Often people dont set an admin password so log on as Administrator with no password and try it from there).

Likely some driver or system file its trying to update but which is in use.

David

[Edited on 28/10/08 by flak monkey]


Pdlewis - 28/10/08 at 09:11 AM

looks like the group policy has the machine locked down so you cant make any major changes to the machine


tegwin - 28/10/08 at 09:21 AM

We had that issue at work..

Try downloading the latest Microsoft .Net framework package...install that...then run the SP3 install again... should work


BenB - 28/10/08 at 03:46 PM

If you do a knowledge base search on this you'll see it happens only too often.

I ended up having to do the KB's third option (Registry hack!!!) to get it to install properly!!! LOL!!!


BenB - 28/10/08 at 03:47 PM

http://support.microsoft.com/kb/949377

forgot the link!!


speedyxjs - 28/10/08 at 04:02 PM

I saw the error in the first post and thought it was my computer. I was clicking on it to try and get rid of it
Back to sleep i go


Mark Allanson - 30/10/08 at 07:43 AM

Thanks Guys,

just need to be able to stop working for 15 mins to do it, just one more question though, how do I get the updates to install when I want, as opposed to when the computer wants to? ie no yellow shield in the system tray


britishtrident - 30/10/08 at 07:18 PM

SP3 causes massive problems -- particularly on big brand PCs (such as Hewlet-Pckard & Dell), the problem arisises because these computers have both AMD and Intel specific windows components inthe install directory.

SP3 is essentially a a roll-up of existing updates so it is of no real adavantage to install.


britishtrident - 30/10/08 at 07:31 PM

Some SP3 problem stories

http://www.reviewsaurus.com/tips-tricks/windows-xp-sp3-service-pack-3-install-problems/

http://www.scmagazineus.com/Blame-XP-SP3-problems-on-Microsoft-Symantec-says/article/110556/

http://techtalk.pcpitstop.com/2008/05/14/windows-xp-sp3-has-problems/


Symmantec fix http://solutions.symantec.com/sdccommon/asp/symcu_defcontent_view.asp?ssfromlink=true&sprt_cid=b32555cd-1b26-4041-abac-882faf8d365f&docid=2008 0530144453EN


MikeRJ - 1/11/08 at 02:43 PM

quote:
Originally posted by Mark Allanson
just one more question though, how do I get the updates to install when I want, as opposed to when the computer wants to? ie no yellow shield in the system tray


Right click on "My Computer", choose "Properties" and click the "Automatic Updates" tab.

You have the following options:

1) Fully automatic. Updates are downloaded and installed at specified time.

2) Updates are downloaded automatically, but you can choose when to install them.

3) You are notified that updates are available, but nothing is downloaded automatically.

4) Completely turning off auto-updates i.e. you will get no notifications.