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Amazing customer service from Indy Bird
Kerr205 - 18/2/15 at 07:45 PM

I had an example of amazing customer service that I thought I'd share with everyone.

I put a post up as I was looking for an aeroscreen for my Formula 27, I got a U2U straight away from Sean (indy bird) who runs kitcardirect.co.uk and has also just taken over gillhamonline.co.uk. He took me through various scenarios (I'm not that knowledgable at all on fixing things myself!) and we found the right part for me. He U2U'd me late into the Evening and then sent pics first thing in the morning......this wasnt a high value item!
What a true enthusiast and very friendly guy. I've contacted other places and got nothing like this dedication or attention.

I would have no qualms about recommending his services/shop at all.

Thank you so much Sean

Kerr


lsdweb - 18/2/15 at 09:20 PM

I didn't know Sean was in the trade, but I bought some stuff off him recently and it was a good buy and a tidy guy.


Gaz4562 - 18/2/15 at 10:14 PM

Ditto. I used them for some bits and will defo use them again.