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Getting in contact with Mac#1 (unanswered emails)
HappyFather - 16/4/10 at 12:58 PM

Hello,

Just wondering if this is normal or what...

I'm in the process of sorting my shortlist of Seven kit makers to select the one I'll be building.

I sent twice an email to Mac#1, to the address listed on the website. The email had no attachments and came from a gmail address. Sent over 2 weeks ago and resent in the beginning of this week. Additionally sent an U2U to the user "mac1" since when they were moving offices that user stated he was watching U2U pertaining with communications with Mac#1. Haven't had a reply up to now and the U2U is unread... Is it common practice for prospecting mails to go unanswered?

Please tell me your experience on this...

Thank you very much,
HappyFather

P.S. - Before someone suggests me to call them... I don't want to spend 1£ per minute to grab the attention of someone that should be interested in talking with me to sell me stuff...


Bluemoon - 16/4/10 at 01:09 PM

Read my reply to the MK thread.. Same issues..

Dan


richardh - 16/4/10 at 01:30 PM

same here with both
Mac seem to have vanished and not answering phone
MNR for me again


bbwales - 16/4/10 at 01:33 PM

I spoke with Colin yesterday, no probs. He did tell me that they were havingh some IT problems since the move.

Bob


RJK350 - 16/4/10 at 02:29 PM

MAC#1 have moved. spoke to Mark to day on 0114 2511016


richardh - 16/4/10 at 02:47 PM

oh, that explains that then


jos - 16/4/10 at 04:26 PM

I spoke to Mark on Weds and know that theyre still having teething problems, but have moved so please bear with them. I'll ensure your email is replied to


HappyFather - 19/4/10 at 01:21 PM

quote:
Originally posted by jos
I'll ensure your email is replied to


Thank you very much for the help! I'll wait for the reply.

Best regards,
HappyFather